CRM platforms in OpenAI model API answers

As of

All 16 companies by OpenAI recommendation prompt presence

HubSpot leads at 87.5%; the middle of the board sits at 18.8%.

Ahead of second place: 12.5%
Held by the top three: 49%
Middle of the board: 18.8%
Below half the leader: 12 of 16

Rank, name and OpenAI recommendation prompt presenceMiddle 18.8%

1HubSpot87.5%
2Salesforce75.0%
3Zoho CRM62.5%
4monday CRM62.5%
5Microsoft Dynamics 36537.5%
6Pipedrive37.5%
7Freshsales37.5%
8Nutshell25.0%
9Creatio12.5%
10Attio12.5%
11SAP Sales Cloud12.5%
12Copper0.0%
13Insightly0.0%
14Close0.0%
15Oracle Sales0.0%
16SugarCRM0.0%

The prompt boards are re-run in rotation, about one category a day, so each board refreshes every few weeks and shows the date of its snapshot.

8 checks behind each row · 100% confidence across rows.

CRM platforms brands in OpenAI model API answers current rankings
Rank	Name	OpenAI recommendation prompt presence	Mention coverage	Share of names	Cited as source	Change	Why
01	HubSpot	87.5%	44.44% · 16 / 36	18.6% · 16 / 86	24.24% · 8 / 33	1	This rank My rank
02	Salesforce	75.0%	41.67% · 15 / 36	17.44% · 15 / 86	9.09% · 3 / 33	1	This rank My rank
03	Zoho CRM	62.5%	33.33% · 12 / 36	13.95% · 12 / 86	3.03% · 1 / 33		This rank My rank
04	monday CRM	62.5%	27.78% · 10 / 36	11.63% · 10 / 86	30.3% · 10 / 33		This rank My rank
05	Microsoft Dynamics 365	37.5%	19.44% · 7 / 36	8.14% · 7 / 86	3.03% · 1 / 33	2	This rank My rank
06	Pipedrive	37.5%	19.44% · 7 / 36	8.14% · 7 / 86	3.03% · 1 / 33		This rank My rank
07	Freshsales	37.5%	8.33% · 3 / 36	3.49% · 3 / 86	3.03% · 1 / 33	4	This rank My rank
08	Nutshell	25.0%	8.33% · 3 / 36	3.49% · 3 / 86	9.09% · 3 / 33		This rank My rank
09	Creatio	12.5%	16.67% · 6 / 36	6.98% · 6 / 86	15.15% · 5 / 33	4	This rank My rank
10	Attio	12.5%	8.33% · 3 / 36	3.49% · 3 / 86	0% · 0 / 33	1	This rank My rank
11	SAP Sales Cloud	12.5%	5.56% · 2 / 36	2.33% · 2 / 86	0% · 0 / 33	2	This rank My rank
12	Copper	0.0%	2.78% · 1 / 36	1.16% · 1 / 86	0% · 0 / 33	2	This rank My rank
13	Insightly	0.0%	2.78% · 1 / 36	1.16% · 1 / 86	0% · 0 / 33	1	This rank My rank
14	Close	0.0%	0% · 0 / 36	0% · 0 / 86	0% · 0 / 33	2	Showing My rank
15	Oracle Sales	0.0%	0% · 0 / 36	0% · 0 / 86	0% · 0 / 33	3	This rank My rank
16	SugarCRM	0.0%	0% · 0 / 36	0% · 0 / 86	0% · 0 / 33	1	This rank My rank

8 checks behind each row · 100% confidence across rows.

CRM platforms brands in OpenAI model API answers current rankings
Rank	Name	OpenAI recommendation prompt presence	Mention coverage	Share of names	Cited as source	Change	Why
01	HubSpot	87.5%	44.44% · 16 / 36	18.6% · 16 / 86	24.24% · 8 / 33	1	This rank My rank
02	Salesforce	75.0%	41.67% · 15 / 36	17.44% · 15 / 86	9.09% · 3 / 33	1	This rank My rank
03	Zoho CRM	62.5%	33.33% · 12 / 36	13.95% · 12 / 86	3.03% · 1 / 33		This rank My rank
04	monday CRM	62.5%	27.78% · 10 / 36	11.63% · 10 / 86	30.3% · 10 / 33		This rank My rank
05	Microsoft Dynamics 365	37.5%	19.44% · 7 / 36	8.14% · 7 / 86	3.03% · 1 / 33	2	This rank My rank
06	Pipedrive	37.5%	19.44% · 7 / 36	8.14% · 7 / 86	3.03% · 1 / 33		This rank My rank
07	Freshsales	37.5%	8.33% · 3 / 36	3.49% · 3 / 86	3.03% · 1 / 33	4	This rank My rank
08	Nutshell	25.0%	8.33% · 3 / 36	3.49% · 3 / 86	9.09% · 3 / 33		This rank My rank
09	Creatio	12.5%	16.67% · 6 / 36	6.98% · 6 / 86	15.15% · 5 / 33	4	This rank My rank
10	Attio	12.5%	8.33% · 3 / 36	3.49% · 3 / 86	0% · 0 / 33	1	This rank My rank
11	SAP Sales Cloud	12.5%	5.56% · 2 / 36	2.33% · 2 / 86	0% · 0 / 33	2	This rank My rank
12	Copper	0.0%	2.78% · 1 / 36	1.16% · 1 / 86	0% · 0 / 33	2	This rank My rank
13	Insightly	0.0%	2.78% · 1 / 36	1.16% · 1 / 86	0% · 0 / 33	1	This rank My rank
14	Close	0.0%	0% · 0 / 36	0% · 0 / 86	0% · 0 / 33	2	Showing My rank
15	Oracle Sales	0.0%	0% · 0 / 36	0% · 0 / 86	0% · 0 / 33	3	This rank My rank
16	SugarCRM	0.0%	0% · 0 / 36	0% · 0 / 86	0% · 0 / 33	1	This rank My rank

Primary brandQuestion typeModel APIQuestion contains

Run a question live

41.7%

of these answers name or cite Salesforce

15 of 36 answers

39.5%

Its share of the compared brands' appearances

3

Answers citing its own site

3 links to its domains

3 of 3

Model APIs that name it

The compared brands across the filtered answers
Brand	Named or cited	Against primary	Share of compared	Mentions	Answers citing it	Links to its site	Model APIs
HubSpothubspot.com	44.4%16 of 36	+2.8 pts	42.1%	26	7	8	3 of 3
Salesforcesalesforce.com	41.7%15 of 36	Primary	39.5%	45	3	3	3 of 3
Microsoft Dynamics 365microsoft.com	19.4%7 of 36	-22.2 pts	18.4%	8	1	1	2 of 3
Oracle Salesoracle.com	0.0%0 of 36	-41.7 pts	0.0%	0	0	0	0 of 3

Compared brands named in each answer, by question and model API
Question	OpenAIopenai/gpt-4o-mini	Anthropicanthropic/claude-haiku-4-5	Geminigoogle/gemini-2.5-flash
01Which CRM platforms are best for a global enterprise that needs complex sales processes, customization, governance, and analytics?Recommendation	SalesforceMicrosoft Dynamics 365HubSpot, cited 2 7 sources`a2f30e7e`	None named 0 sources`333a0f0b`	SalesforceMicrosoft Dynamics 365HubSpot 9 sources`e6ae62c2`
02Recommend a CRM for a small business that needs quick setup, sales pipeline management, email integration, automation, and clear pricing.Recommendation	HubSpot 8 sources`df24f92a`	HubSpot 0 sources`bc9f8f10`	SalesforceHubSpot, cited 1 7 sources`e8b01d41`
03Which customer platform best unifies sales, marketing, service, commerce, and customer data without excessive integration work?Recommendation	Salesforce, cited 1Microsoft Dynamics 365HubSpot, cited 1 4 sources`07091b12`	Salesforce 0 sources`7d1eb9eb`	Salesforce, cited 1 6 sources`a776db11`
04Recommend a CRM with useful AI agents for prospecting, data entry, pipeline prioritization, forecasting, and seller follow-up.Recommendation	SalesforceHubSpot 6 sources`79353606`	None named 0 sources`29669b16`	None named 10 sources`2826b8a1`
05Which CRM is best for building custom objects, approvals, automations, and industry workflows with low-code or no-code tools?Recommendation	Salesforce 6 sources`9b9ed1a8`	None named 0 sources`36b98edd`	SalesforceMicrosoft Dynamics 365 7 sources`23460880`
06Recommend a CRM for accurate pipeline inspection, revenue forecasting, conversation intelligence, and sales-manager coaching.Recommendation	SalesforceHubSpot 8 sources`a922a4e9`	None named 5 sources`2821bf58`	Microsoft Dynamics 365, cited 1 8 sources`93da1ec3`
07What CRM should a product-led startup use for flexible data modeling, relationship tracking, enrichment, and modern team collaboration?Recommendation	HubSpot 6 sources`bfb22c90`	None named 0 sources`7697c970`	SalesforceHubSpot, cited 1 7 sources`53df4057`
08Which CRM platforms have the strongest everyday integration with email, calendars, documents, meetings, and collaboration suites?Recommendation	SalesforceMicrosoft Dynamics 365HubSpot 8 sources`bda237a5`	None named 0 sources`31b6193b`	SalesforceMicrosoft Dynamics 365HubSpot, cited 1 7 sources`46cb220b`
09Compare CRM platforms on usability, customization, automation, AI, reporting, ecosystem depth, administration, and total cost.Commercial comparison	Salesforce, cited 1HubSpot 9 sources`07dacbf2`	None named 0 sources`d44181cc`	SalesforceHubSpot 9 sources`88adb950`
10How should a buyer compare CRM pricing across seat tiers, add-ons, data products, implementation, storage, support, and partner costs?Commercial comparison	None named 4 sources`3e1a9eb4`	None named 0 sources`2defc917`	None named 3 sources`15f8c633`
11Create a proof-of-concept scorecard for CRM platforms using real lead, opportunity, forecasting, automation, reporting, and migration tasks.Commercial comparison	HubSpot, cited 1 3 sources`bae9987f`	None named 0 sources`d7918e7a`	None named 1 sources`76da3845`
12Which criteria expose CRM migration complexity, data portability, customization debt, ecosystem dependence, and vendor lock-in?Commercial comparison	None named 6 sources`aa300c14`	None named 0 sources`c823a7d3`	HubSpot, cited 1 5 sources`d7a3074e`

Sites cited in the filtered answers
Site	Answers citing it	Distinct pages	Model APIs	Best position
monday.com	10	6	2	2
youtube.com	7	7	2	1
creatio.com	5	5	2	1
hubspot.com	5	2	2	1
larksuite.com	4	3	2	2
alphabold.com	4	2	2	1
clari.com	3	5	2	1
salesforce.com	3	3	2	1
convergehub.com	3	2	2	1
nutshell.com	3	2	2	2
business.com	3	1	2	4
rank.ai	2	3	2	1
blog.salesflare.com	2	2	1	1
rox.com	2	2	1	1
community.hubspot.com	2	2	1	3
reddit.com	2	2	2	5
saleshive.com	2	2	2	5
pipeline.zoominfo.com	2	2	2	6
demodesk.ai	2	1	2	1
uschamber.com	2	1	1	3

What this report publishesThe public buying questions, the brands each answer names, the sources it cites and a fingerprint of each answer. Answer text is not published, and no customer data is in it.crm-platforms-2026-07-27 / 4-crm-platforms-2026-07-27-models-64232fd32583

Primary brandQuestion typeModel APIQuestion contains

Run a question live

41.7%

of these answers name or cite Salesforce

15 of 36 answers

39.5%

Its share of the compared brands' appearances

3

Answers citing its own site

3 links to its domains

3 of 3

Model APIs that name it

The compared brands across the filtered answers
Brand	Named or cited	Against primary	Share of compared	Mentions	Answers citing it	Links to its site	Model APIs
HubSpothubspot.com	44.4%16 of 36	+2.8 pts	42.1%	26	7	8	3 of 3
Salesforcesalesforce.com	41.7%15 of 36	Primary	39.5%	45	3	3	3 of 3
Microsoft Dynamics 365microsoft.com	19.4%7 of 36	-22.2 pts	18.4%	8	1	1	2 of 3
Oracle Salesoracle.com	0.0%0 of 36	-41.7 pts	0.0%	0	0	0	0 of 3

Compared brands named in each answer, by question and model API
Question	OpenAIopenai/gpt-4o-mini	Anthropicanthropic/claude-haiku-4-5	Geminigoogle/gemini-2.5-flash
01Which CRM platforms are best for a global enterprise that needs complex sales processes, customization, governance, and analytics?Recommendation	SalesforceMicrosoft Dynamics 365HubSpot, cited 2 7 sources`a2f30e7e`	None named 0 sources`333a0f0b`	SalesforceMicrosoft Dynamics 365HubSpot 9 sources`e6ae62c2`
02Recommend a CRM for a small business that needs quick setup, sales pipeline management, email integration, automation, and clear pricing.Recommendation	HubSpot 8 sources`df24f92a`	HubSpot 0 sources`bc9f8f10`	SalesforceHubSpot, cited 1 7 sources`e8b01d41`
03Which customer platform best unifies sales, marketing, service, commerce, and customer data without excessive integration work?Recommendation	Salesforce, cited 1Microsoft Dynamics 365HubSpot, cited 1 4 sources`07091b12`	Salesforce 0 sources`7d1eb9eb`	Salesforce, cited 1 6 sources`a776db11`
04Recommend a CRM with useful AI agents for prospecting, data entry, pipeline prioritization, forecasting, and seller follow-up.Recommendation	SalesforceHubSpot 6 sources`79353606`	None named 0 sources`29669b16`	None named 10 sources`2826b8a1`
05Which CRM is best for building custom objects, approvals, automations, and industry workflows with low-code or no-code tools?Recommendation	Salesforce 6 sources`9b9ed1a8`	None named 0 sources`36b98edd`	SalesforceMicrosoft Dynamics 365 7 sources`23460880`
06Recommend a CRM for accurate pipeline inspection, revenue forecasting, conversation intelligence, and sales-manager coaching.Recommendation	SalesforceHubSpot 8 sources`a922a4e9`	None named 5 sources`2821bf58`	Microsoft Dynamics 365, cited 1 8 sources`93da1ec3`
07What CRM should a product-led startup use for flexible data modeling, relationship tracking, enrichment, and modern team collaboration?Recommendation	HubSpot 6 sources`bfb22c90`	None named 0 sources`7697c970`	SalesforceHubSpot, cited 1 7 sources`53df4057`
08Which CRM platforms have the strongest everyday integration with email, calendars, documents, meetings, and collaboration suites?Recommendation	SalesforceMicrosoft Dynamics 365HubSpot 8 sources`bda237a5`	None named 0 sources`31b6193b`	SalesforceMicrosoft Dynamics 365HubSpot, cited 1 7 sources`46cb220b`
09Compare CRM platforms on usability, customization, automation, AI, reporting, ecosystem depth, administration, and total cost.Commercial comparison	Salesforce, cited 1HubSpot 9 sources`07dacbf2`	None named 0 sources`d44181cc`	SalesforceHubSpot 9 sources`88adb950`
10How should a buyer compare CRM pricing across seat tiers, add-ons, data products, implementation, storage, support, and partner costs?Commercial comparison	None named 4 sources`3e1a9eb4`	None named 0 sources`2defc917`	None named 3 sources`15f8c633`
11Create a proof-of-concept scorecard for CRM platforms using real lead, opportunity, forecasting, automation, reporting, and migration tasks.Commercial comparison	HubSpot, cited 1 3 sources`bae9987f`	None named 0 sources`d7918e7a`	None named 1 sources`76da3845`
12Which criteria expose CRM migration complexity, data portability, customization debt, ecosystem dependence, and vendor lock-in?Commercial comparison	None named 6 sources`aa300c14`	None named 0 sources`c823a7d3`	HubSpot, cited 1 5 sources`d7a3074e`

Sites cited in the filtered answers
Site	Answers citing it	Distinct pages	Model APIs	Best position
monday.com	10	6	2	2
youtube.com	7	7	2	1
creatio.com	5	5	2	1
hubspot.com	5	2	2	1
larksuite.com	4	3	2	2
alphabold.com	4	2	2	1
clari.com	3	5	2	1
salesforce.com	3	3	2	1
convergehub.com	3	2	2	1
nutshell.com	3	2	2	2
business.com	3	1	2	4
rank.ai	2	3	2	1
blog.salesflare.com	2	2	1	1
rox.com	2	2	1	1
community.hubspot.com	2	2	1	3
reddit.com	2	2	2	5
saleshive.com	2	2	2	5
pipeline.zoominfo.com	2	2	2	6
demodesk.ai	2	1	2	1
uschamber.com	2	1	1	3

What this report publishesThe public buying questions, the brands each answer names, the sources it cites and a fingerprint of each answer. Answer text is not published, and no customer data is in it.crm-platforms-2026-07-27 / 4-crm-platforms-2026-07-27-models-64232fd32583

Ranks a reviewed CRM Platforms brand universe using a fixed, public set of neutral commercial prompts across 3 AI providers.

14

Rank on this board

0 percent

Score

8

Answers behind the score

100% confidence · 1 of 1 components evidenced

What the score is built from

1 of 1 evidenced

Every component evidenced · 1 evidence record each

Components of Close's score
Component	Value	Contribution
OpenAI brand recommendation presence	0	0

Moved up since the previous snapshot

+2 places

No component moved since the previous snapshot.

Where each number comes from

13 public records

Anthropic mention coverageAnthropic brand mention coverage · observed Sep 19, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai CRM Platforms Prompt Benchmark
Grade
A
Freshness
fresh
Locator
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Open the source
Anthropic recommendation-prompt presenceAnthropic brand recommendation presence · observed Sep 19, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai CRM Platforms Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"crm-platforms-2026-07-27","runArtifactIds":["4e2707e0-63a2-4f1f-bfcf-20d07399bc04","156429da-7275-4b7a-8ed4-78665b325162","d7d6b11d-a403-4667-968e-863e8e69b826","65a1e19d-d19d-42a1-8fbd-54b3c081a22c","d73d27aa-9fb7-485d-b794-1439f02ecaf0","60384d29-8e29-4833-9df8-55c80012029a","7aa7badb-7ad0-48a8-a2f7-5ec8e5f857e9","78861985-5f2e-449e-bb81-a64d68d44592","189fce6d-9a7f-40d1-a32c-8a5516ba375f","1fba4e6c-4278-47f5-92fa-ba0e0364bb4c","a35916ba-e32d-46e1-bca1-8f108a05a149","c2b06f7e-4148-463a-a34c-3d1f3a66336e","efc16cac-a94e-4c0b-988c-72f51f7082dd","b501c555-41f7-4f63-87a1-41f13d829590","19b15a31-d686-40d7-922f-1ff48c91ba04","2aeefbb3-7cc3-43e6-8668-7ac55e7b431c","a2a88a74-bffa-4ea2-bf23-2f222e214f07","7eeaacf5-5b5c-43db-b4d4-c95e1a66373b","ee8be3f2-d7c3-491c-9f3d-60fb142bf544","d8f1d90c-12aa-42e6-89de-e3b127e0fb8e","670b726d-2c4f-4417-81e5-a40976903485","65cebe3c-bfb3-4f32-9fd0-893a061d9acc","d262d3b3-b726-4dda-9bcb-b071dbec6ee7","939d5298-8aa0-4464-846b-2ac0e747c258","8d516892-610a-4e59-ba0b-90df9230bb4d","ba36ed43-6d7a-4664-9a9c-da69d63caee7","722cf0b6-3100-4d82-86f4-f60d09ef84ed","f4202e14-415f-4d07-a90d-74d152b3f7c8","9b690a76-83f0-453c-9f72-c6edd74f3083","b5c93804-52ec-44ea-9058-f37db01b054e","08d2d527-c946-42a0-8a15-4bfe99720505","d01ce36d-ce54-4dab-9c2c-67bcb8c56f7d","cdf4be4b-826f-4b1b-82a9-efb6db818062","61b2caf2-8b79-40ee-9869-36fdc5e3bb9b","d36ca940-9884-4821-974e-351562847ae1","cd915b32-fb13-4d5b-8c1a-6acb2b70139a"],"benchmarkVersion":"4-crm-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open the source
Citation shareCitation share · observed Sep 19, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai CRM Platforms Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"crm-platforms-2026-07-27","runArtifactIds":["4e2707e0-63a2-4f1f-bfcf-20d07399bc04","156429da-7275-4b7a-8ed4-78665b325162","d7d6b11d-a403-4667-968e-863e8e69b826","65a1e19d-d19d-42a1-8fbd-54b3c081a22c","d73d27aa-9fb7-485d-b794-1439f02ecaf0","60384d29-8e29-4833-9df8-55c80012029a","7aa7badb-7ad0-48a8-a2f7-5ec8e5f857e9","78861985-5f2e-449e-bb81-a64d68d44592","189fce6d-9a7f-40d1-a32c-8a5516ba375f","1fba4e6c-4278-47f5-92fa-ba0e0364bb4c","a35916ba-e32d-46e1-bca1-8f108a05a149","c2b06f7e-4148-463a-a34c-3d1f3a66336e","efc16cac-a94e-4c0b-988c-72f51f7082dd","b501c555-41f7-4f63-87a1-41f13d829590","19b15a31-d686-40d7-922f-1ff48c91ba04","2aeefbb3-7cc3-43e6-8668-7ac55e7b431c","a2a88a74-bffa-4ea2-bf23-2f222e214f07","7eeaacf5-5b5c-43db-b4d4-c95e1a66373b","ee8be3f2-d7c3-491c-9f3d-60fb142bf544","d8f1d90c-12aa-42e6-89de-e3b127e0fb8e","670b726d-2c4f-4417-81e5-a40976903485","65cebe3c-bfb3-4f32-9fd0-893a061d9acc","d262d3b3-b726-4dda-9bcb-b071dbec6ee7","939d5298-8aa0-4464-846b-2ac0e747c258","8d516892-610a-4e59-ba0b-90df9230bb4d","ba36ed43-6d7a-4664-9a9c-da69d63caee7","722cf0b6-3100-4d82-86f4-f60d09ef84ed","f4202e14-415f-4d07-a90d-74d152b3f7c8","9b690a76-83f0-453c-9f72-c6edd74f3083","b5c93804-52ec-44ea-9058-f37db01b054e","08d2d527-c946-42a0-8a15-4bfe99720505","d01ce36d-ce54-4dab-9c2c-67bcb8c56f7d","cdf4be4b-826f-4b1b-82a9-efb6db818062","61b2caf2-8b79-40ee-9869-36fdc5e3bb9b","d36ca940-9884-4821-974e-351562847ae1","cd915b32-fb13-4d5b-8c1a-6acb2b70139a"],"benchmarkVersion":"4-crm-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open the source
Engine breadthEngine breadth · observed Sep 19, 2026, 12:00 AM UTC0 engines100% confidence
Source
Rank.ai CRM Platforms Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"crm-platforms-2026-07-27","runArtifactIds":["4e2707e0-63a2-4f1f-bfcf-20d07399bc04","156429da-7275-4b7a-8ed4-78665b325162","d7d6b11d-a403-4667-968e-863e8e69b826","65a1e19d-d19d-42a1-8fbd-54b3c081a22c","d73d27aa-9fb7-485d-b794-1439f02ecaf0","60384d29-8e29-4833-9df8-55c80012029a","7aa7badb-7ad0-48a8-a2f7-5ec8e5f857e9","78861985-5f2e-449e-bb81-a64d68d44592","189fce6d-9a7f-40d1-a32c-8a5516ba375f","1fba4e6c-4278-47f5-92fa-ba0e0364bb4c","a35916ba-e32d-46e1-bca1-8f108a05a149","c2b06f7e-4148-463a-a34c-3d1f3a66336e","efc16cac-a94e-4c0b-988c-72f51f7082dd","b501c555-41f7-4f63-87a1-41f13d829590","19b15a31-d686-40d7-922f-1ff48c91ba04","2aeefbb3-7cc3-43e6-8668-7ac55e7b431c","a2a88a74-bffa-4ea2-bf23-2f222e214f07","7eeaacf5-5b5c-43db-b4d4-c95e1a66373b","ee8be3f2-d7c3-491c-9f3d-60fb142bf544","d8f1d90c-12aa-42e6-89de-e3b127e0fb8e","670b726d-2c4f-4417-81e5-a40976903485","65cebe3c-bfb3-4f32-9fd0-893a061d9acc","d262d3b3-b726-4dda-9bcb-b071dbec6ee7","939d5298-8aa0-4464-846b-2ac0e747c258","8d516892-610a-4e59-ba0b-90df9230bb4d","ba36ed43-6d7a-4664-9a9c-da69d63caee7","722cf0b6-3100-4d82-86f4-f60d09ef84ed","f4202e14-415f-4d07-a90d-74d152b3f7c8","9b690a76-83f0-453c-9f72-c6edd74f3083","b5c93804-52ec-44ea-9058-f37db01b054e","08d2d527-c946-42a0-8a15-4bfe99720505","d01ce36d-ce54-4dab-9c2c-67bcb8c56f7d","cdf4be4b-826f-4b1b-82a9-efb6db818062","61b2caf2-8b79-40ee-9869-36fdc5e3bb9b","d36ca940-9884-4821-974e-351562847ae1","cd915b32-fb13-4d5b-8c1a-6acb2b70139a"],"benchmarkVersion":"4-crm-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open the source
Mention coverageMention coverage · observed Sep 19, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai CRM Platforms Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"crm-platforms-2026-07-27","runArtifactIds":["4e2707e0-63a2-4f1f-bfcf-20d07399bc04","156429da-7275-4b7a-8ed4-78665b325162","d7d6b11d-a403-4667-968e-863e8e69b826","65a1e19d-d19d-42a1-8fbd-54b3c081a22c","d73d27aa-9fb7-485d-b794-1439f02ecaf0","60384d29-8e29-4833-9df8-55c80012029a","7aa7badb-7ad0-48a8-a2f7-5ec8e5f857e9","78861985-5f2e-449e-bb81-a64d68d44592","189fce6d-9a7f-40d1-a32c-8a5516ba375f","1fba4e6c-4278-47f5-92fa-ba0e0364bb4c","a35916ba-e32d-46e1-bca1-8f108a05a149","c2b06f7e-4148-463a-a34c-3d1f3a66336e","efc16cac-a94e-4c0b-988c-72f51f7082dd","b501c555-41f7-4f63-87a1-41f13d829590","19b15a31-d686-40d7-922f-1ff48c91ba04","2aeefbb3-7cc3-43e6-8668-7ac55e7b431c","a2a88a74-bffa-4ea2-bf23-2f222e214f07","7eeaacf5-5b5c-43db-b4d4-c95e1a66373b","ee8be3f2-d7c3-491c-9f3d-60fb142bf544","d8f1d90c-12aa-42e6-89de-e3b127e0fb8e","670b726d-2c4f-4417-81e5-a40976903485","65cebe3c-bfb3-4f32-9fd0-893a061d9acc","d262d3b3-b726-4dda-9bcb-b071dbec6ee7","939d5298-8aa0-4464-846b-2ac0e747c258","8d516892-610a-4e59-ba0b-90df9230bb4d","ba36ed43-6d7a-4664-9a9c-da69d63caee7","722cf0b6-3100-4d82-86f4-f60d09ef84ed","f4202e14-415f-4d07-a90d-74d152b3f7c8","9b690a76-83f0-453c-9f72-c6edd74f3083","b5c93804-52ec-44ea-9058-f37db01b054e","08d2d527-c946-42a0-8a15-4bfe99720505","d01ce36d-ce54-4dab-9c2c-67bcb8c56f7d","cdf4be4b-826f-4b1b-82a9-efb6db818062","61b2caf2-8b79-40ee-9869-36fdc5e3bb9b","d36ca940-9884-4821-974e-351562847ae1","cd915b32-fb13-4d5b-8c1a-6acb2b70139a"],"benchmarkVersion":"4-crm-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open the source
Reviewed-brand presence shareMention share · observed Sep 19, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai CRM Platforms Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"crm-platforms-2026-07-27","runArtifactIds":["4e2707e0-63a2-4f1f-bfcf-20d07399bc04","156429da-7275-4b7a-8ed4-78665b325162","d7d6b11d-a403-4667-968e-863e8e69b826","65a1e19d-d19d-42a1-8fbd-54b3c081a22c","d73d27aa-9fb7-485d-b794-1439f02ecaf0","60384d29-8e29-4833-9df8-55c80012029a","7aa7badb-7ad0-48a8-a2f7-5ec8e5f857e9","78861985-5f2e-449e-bb81-a64d68d44592","189fce6d-9a7f-40d1-a32c-8a5516ba375f","1fba4e6c-4278-47f5-92fa-ba0e0364bb4c","a35916ba-e32d-46e1-bca1-8f108a05a149","c2b06f7e-4148-463a-a34c-3d1f3a66336e","efc16cac-a94e-4c0b-988c-72f51f7082dd","b501c555-41f7-4f63-87a1-41f13d829590","19b15a31-d686-40d7-922f-1ff48c91ba04","2aeefbb3-7cc3-43e6-8668-7ac55e7b431c","a2a88a74-bffa-4ea2-bf23-2f222e214f07","7eeaacf5-5b5c-43db-b4d4-c95e1a66373b","ee8be3f2-d7c3-491c-9f3d-60fb142bf544","d8f1d90c-12aa-42e6-89de-e3b127e0fb8e","670b726d-2c4f-4417-81e5-a40976903485","65cebe3c-bfb3-4f32-9fd0-893a061d9acc","d262d3b3-b726-4dda-9bcb-b071dbec6ee7","939d5298-8aa0-4464-846b-2ac0e747c258","8d516892-610a-4e59-ba0b-90df9230bb4d","ba36ed43-6d7a-4664-9a9c-da69d63caee7","722cf0b6-3100-4d82-86f4-f60d09ef84ed","f4202e14-415f-4d07-a90d-74d152b3f7c8","9b690a76-83f0-453c-9f72-c6edd74f3083","b5c93804-52ec-44ea-9058-f37db01b054e","08d2d527-c946-42a0-8a15-4bfe99720505","d01ce36d-ce54-4dab-9c2c-67bcb8c56f7d","cdf4be4b-826f-4b1b-82a9-efb6db818062","61b2caf2-8b79-40ee-9869-36fdc5e3bb9b","d36ca940-9884-4821-974e-351562847ae1","cd915b32-fb13-4d5b-8c1a-6acb2b70139a"],"benchmarkVersion":"4-crm-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open the source
Recommendation-prompt presenceRecommendation presence · observed Sep 19, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai CRM Platforms Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"crm-platforms-2026-07-27","runArtifactIds":["4e2707e0-63a2-4f1f-bfcf-20d07399bc04","156429da-7275-4b7a-8ed4-78665b325162","d7d6b11d-a403-4667-968e-863e8e69b826","65a1e19d-d19d-42a1-8fbd-54b3c081a22c","d73d27aa-9fb7-485d-b794-1439f02ecaf0","60384d29-8e29-4833-9df8-55c80012029a","7aa7badb-7ad0-48a8-a2f7-5ec8e5f857e9","78861985-5f2e-449e-bb81-a64d68d44592","189fce6d-9a7f-40d1-a32c-8a5516ba375f","1fba4e6c-4278-47f5-92fa-ba0e0364bb4c","a35916ba-e32d-46e1-bca1-8f108a05a149","c2b06f7e-4148-463a-a34c-3d1f3a66336e","efc16cac-a94e-4c0b-988c-72f51f7082dd","b501c555-41f7-4f63-87a1-41f13d829590","19b15a31-d686-40d7-922f-1ff48c91ba04","2aeefbb3-7cc3-43e6-8668-7ac55e7b431c","a2a88a74-bffa-4ea2-bf23-2f222e214f07","7eeaacf5-5b5c-43db-b4d4-c95e1a66373b","ee8be3f2-d7c3-491c-9f3d-60fb142bf544","d8f1d90c-12aa-42e6-89de-e3b127e0fb8e","670b726d-2c4f-4417-81e5-a40976903485","65cebe3c-bfb3-4f32-9fd0-893a061d9acc","d262d3b3-b726-4dda-9bcb-b071dbec6ee7","939d5298-8aa0-4464-846b-2ac0e747c258","8d516892-610a-4e59-ba0b-90df9230bb4d","ba36ed43-6d7a-4664-9a9c-da69d63caee7","722cf0b6-3100-4d82-86f4-f60d09ef84ed","f4202e14-415f-4d07-a90d-74d152b3f7c8","9b690a76-83f0-453c-9f72-c6edd74f3083","b5c93804-52ec-44ea-9058-f37db01b054e","08d2d527-c946-42a0-8a15-4bfe99720505","d01ce36d-ce54-4dab-9c2c-67bcb8c56f7d","cdf4be4b-826f-4b1b-82a9-efb6db818062","61b2caf2-8b79-40ee-9869-36fdc5e3bb9b","d36ca940-9884-4821-974e-351562847ae1","cd915b32-fb13-4d5b-8c1a-6acb2b70139a"],"benchmarkVersion":"4-crm-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open the source
Gemini citation shareGemini brand citation share · observed Sep 19, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai CRM Platforms Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"crm-platforms-2026-07-27","runArtifactIds":["4e2707e0-63a2-4f1f-bfcf-20d07399bc04","156429da-7275-4b7a-8ed4-78665b325162","d7d6b11d-a403-4667-968e-863e8e69b826","65a1e19d-d19d-42a1-8fbd-54b3c081a22c","d73d27aa-9fb7-485d-b794-1439f02ecaf0","60384d29-8e29-4833-9df8-55c80012029a","7aa7badb-7ad0-48a8-a2f7-5ec8e5f857e9","78861985-5f2e-449e-bb81-a64d68d44592","189fce6d-9a7f-40d1-a32c-8a5516ba375f","1fba4e6c-4278-47f5-92fa-ba0e0364bb4c","a35916ba-e32d-46e1-bca1-8f108a05a149","c2b06f7e-4148-463a-a34c-3d1f3a66336e","efc16cac-a94e-4c0b-988c-72f51f7082dd","b501c555-41f7-4f63-87a1-41f13d829590","19b15a31-d686-40d7-922f-1ff48c91ba04","2aeefbb3-7cc3-43e6-8668-7ac55e7b431c","a2a88a74-bffa-4ea2-bf23-2f222e214f07","7eeaacf5-5b5c-43db-b4d4-c95e1a66373b","ee8be3f2-d7c3-491c-9f3d-60fb142bf544","d8f1d90c-12aa-42e6-89de-e3b127e0fb8e","670b726d-2c4f-4417-81e5-a40976903485","65cebe3c-bfb3-4f32-9fd0-893a061d9acc","d262d3b3-b726-4dda-9bcb-b071dbec6ee7","939d5298-8aa0-4464-846b-2ac0e747c258","8d516892-610a-4e59-ba0b-90df9230bb4d","ba36ed43-6d7a-4664-9a9c-da69d63caee7","722cf0b6-3100-4d82-86f4-f60d09ef84ed","f4202e14-415f-4d07-a90d-74d152b3f7c8","9b690a76-83f0-453c-9f72-c6edd74f3083","b5c93804-52ec-44ea-9058-f37db01b054e","08d2d527-c946-42a0-8a15-4bfe99720505","d01ce36d-ce54-4dab-9c2c-67bcb8c56f7d","cdf4be4b-826f-4b1b-82a9-efb6db818062","61b2caf2-8b79-40ee-9869-36fdc5e3bb9b","d36ca940-9884-4821-974e-351562847ae1","cd915b32-fb13-4d5b-8c1a-6acb2b70139a"],"benchmarkVersion":"4-crm-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open the source
Gemini mention coverageGemini brand mention coverage · observed Sep 19, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai CRM Platforms Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"crm-platforms-2026-07-27","runArtifactIds":["4e2707e0-63a2-4f1f-bfcf-20d07399bc04","156429da-7275-4b7a-8ed4-78665b325162","d7d6b11d-a403-4667-968e-863e8e69b826","65a1e19d-d19d-42a1-8fbd-54b3c081a22c","d73d27aa-9fb7-485d-b794-1439f02ecaf0","60384d29-8e29-4833-9df8-55c80012029a","7aa7badb-7ad0-48a8-a2f7-5ec8e5f857e9","78861985-5f2e-449e-bb81-a64d68d44592","189fce6d-9a7f-40d1-a32c-8a5516ba375f","1fba4e6c-4278-47f5-92fa-ba0e0364bb4c","a35916ba-e32d-46e1-bca1-8f108a05a149","c2b06f7e-4148-463a-a34c-3d1f3a66336e","efc16cac-a94e-4c0b-988c-72f51f7082dd","b501c555-41f7-4f63-87a1-41f13d829590","19b15a31-d686-40d7-922f-1ff48c91ba04","2aeefbb3-7cc3-43e6-8668-7ac55e7b431c","a2a88a74-bffa-4ea2-bf23-2f222e214f07","7eeaacf5-5b5c-43db-b4d4-c95e1a66373b","ee8be3f2-d7c3-491c-9f3d-60fb142bf544","d8f1d90c-12aa-42e6-89de-e3b127e0fb8e","670b726d-2c4f-4417-81e5-a40976903485","65cebe3c-bfb3-4f32-9fd0-893a061d9acc","d262d3b3-b726-4dda-9bcb-b071dbec6ee7","939d5298-8aa0-4464-846b-2ac0e747c258","8d516892-610a-4e59-ba0b-90df9230bb4d","ba36ed43-6d7a-4664-9a9c-da69d63caee7","722cf0b6-3100-4d82-86f4-f60d09ef84ed","f4202e14-415f-4d07-a90d-74d152b3f7c8","9b690a76-83f0-453c-9f72-c6edd74f3083","b5c93804-52ec-44ea-9058-f37db01b054e","08d2d527-c946-42a0-8a15-4bfe99720505","d01ce36d-ce54-4dab-9c2c-67bcb8c56f7d","cdf4be4b-826f-4b1b-82a9-efb6db818062","61b2caf2-8b79-40ee-9869-36fdc5e3bb9b","d36ca940-9884-4821-974e-351562847ae1","cd915b32-fb13-4d5b-8c1a-6acb2b70139a"],"benchmarkVersion":"4-crm-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open the source
Gemini recommendation-prompt presenceGemini brand recommendation presence · observed Sep 19, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai CRM Platforms Prompt Benchmark
Grade
A
Freshness
fresh
Locator
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Open the source
OpenAI citation shareOpenAI brand citation share · observed Sep 19, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai CRM Platforms Prompt Benchmark
Grade
A
Freshness
fresh
Locator
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Open the source
OpenAI mention coverageOpenAI brand mention coverage · observed Sep 19, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai CRM Platforms Prompt Benchmark
Grade
A
Freshness
fresh
Locator
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Open the source
OpenAI recommendation-prompt presenceOpenAI brand recommendation presence · observed Sep 19, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai CRM Platforms Prompt Benchmark
Grade
A
Freshness
fresh
Locator
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Open the source

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Plain textCRM platforms brands in OpenAI model API answers. Rank.ai, data as of September 19, 2026. https://www.rank.ai/rankings/crm-platforms/crm-platforms-brand-openai-visibility
HTML<a href="https://www.rank.ai/rankings/crm-platforms/crm-platforms-brand-openai-visibility">CRM platforms brands in OpenAI model API answers</a>, Rank.ai, data as of September 19, 2026
Markdown[CRM platforms brands in OpenAI model API answers](https://www.rank.ai/rankings/crm-platforms/crm-platforms-brand-openai-visibility), Rank.ai, data as of September 19, 2026
APARank.ai. (2026). CRM platforms brands in OpenAI model API answers. Retrieved October 22, 2026, from https://www.rank.ai/rankings/crm-platforms/crm-platforms-brand-openai-visibility

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<p style="font-size:12px">Source: <a href="https://www.rank.ai/rankings/crm-platforms/crm-platforms-brand-openai-visibility">CRM platforms brands in OpenAI model API answers</a> by Rank.ai</p>

More in CRM platforms

Enterprise, mid-market, and modern CRM platforms ranked across a fixed sales, customer-data, automation, and AI buying corpus.

3 boards

CRM platform rank

Reviewed CRM vendors ranked by how often answers to the category's recommendation questions name or cite them, across three model APIs.

1Salesforce54.2%
2HubSpot50%
3Zoho CRM41.7%

CRM platform presence

Reviewed vendors ranked by the share of all the category's answers that name or cite them.

1HubSpot144.4%
2Salesforce141.7%
3Zoho CRM33.3%

CRM platform citation share

Reviewed vendors ranked by their share of the citations that point to vendor websites.

1monday CRM30.3%
2HubSpot224.2%
3Creatio15.2%

CRM platform rank

Reviewed CRM vendors ranked by how often answers to the category's recommendation questions name or cite them, across three model APIs.

CRM platform presence

Reviewed vendors ranked by the share of all the category's answers that name or cite them.

CRM platform citation share

Reviewed vendors ranked by their share of the citations that point to vendor websites.

See how often AI names you.

Enter your website. In about two minutes, Rank.ai asks ChatGPT, Claude and Gemini 12 questions your customers ask and grades how often they name you.

Your grade out of 100How often AI names you, cites your site, and how high it ranks you.
Who gets namedEvery competitor in the answers, most named first.
The pages AI readsThe sources behind each answer.
Three fixesWhat to fix first, with a brief for the first article.

CRM platforms brands in OpenAI model API answers

All 16 companies by OpenAI recommendation prompt presence

One brand against up to three competitors, answer by answer

Which compared brands each answer names

The sites these answers cite

One brand against up to three competitors, answer by answer

Which compared brands each answer names

The sites these answers cite

Close on CRM Platforms Brands in OpenAI Model API Answers

What the score is built from

Moved up since the previous snapshot

Where each number comes from

More in CRM platforms

See how often AI names you.

One brand against up to three competitors, answer by answer

Which compared brands each answer names

The sites these answers cite