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Customer Support Brands in OpenAI Model API Answers

Ranks reviewed Customer Support brands by presence in OpenAI's configured model API answers to the fixed public prompt cohort. This does not measure the consumer application.

Coverage
12 entities
Confidence
100%
Freshness
current
Export
CSV / JSON
LEADERBOARD

Current rankings

Metric: OpenAI recommendation-prompt presence
Customer Support Brands in OpenAI Model API Answers current rankings
RankEntitySignalOpenAI recommendation-prompt presenceMention coverageMention shareCitation shareEngine breadthOpenAI rec. presenceOpenAI coverageConfidenceNChangeTrendExplain
01Zendeskcompany62.5%50%22.64%20%362.5%43.75%100%8——Analyze brandWhy this rank
02Freshworks Freshdeskcompany62.5%39.58%17.92%7.5%362.5%43.75%100%8——Analyze brandWhy this rank
03HubSpot Service Hubcompany37.5%18.75%8.49%7.5%237.5%31.25%100%8——Analyze brandWhy this rank
04Genesys Cloud CXcompany25.0%12.5%5.66%0%325%18.75%100%8——Analyze brandWhy this rank
05Intercomcompany12.5%25%11.32%5%312.5%18.75%100%8——Analyze brandWhy this rank
06Kustomercompany12.5%18.75%8.49%20%312.5%12.5%100%8——Analyze brandWhy this rank
07NICE CXonecompany12.5%16.67%7.55%12.5%312.5%12.5%100%8——Analyze brandWhy this rank
08Gorgiascompany12.5%8.33%3.77%5%312.5%6.25%100%8——Analyze brandWhy this rank
09Gladlycompany12.5%2.08%0.94%0%112.5%6.25%100%8——Analyze brandWhy this rank
10Talkdeskcompany0.0%8.33%3.77%0%20%0%100%8——Analyze brandWhy this rank
11Salesforce Service Cloudcompany0.0%18.75%8.49%10%30%18.75%100%8——Analyze brandWhy this rank
12ServiceNow Customer Service Managementcompany0.0%2.08%0.94%12.5%10%0%100%8——Analyze brandWhy this rank