Reviewed CRM vendors ranked by how often answers to the category's recommendation questions name or cite them, across three model APIs.
CRM platforms
Most cited domains in CRM platforms answers
27.8%
monday.com ranks first
Cited answer coverage
102
Sites ranked
Sep 19
Snapshot recorded
2026 · Rotating schedule
36
Answers behind each row
From the OpenAI, Anthropic and Google model APIs
All 102 sites by cited answer coverage
monday.com leads at 27.8%; the middle of the board sits at 2.8%.
- Ahead of second place
- 8.3%
- Held by the top three
- 14%
- Middle of the board
- 2.8%
- Below half the leader
- 98 of 102
The prompt boards are re-run in rotation, about one category a day, so each board refreshes every few weeks and shows the date of its snapshot.
answers citing it: 1 on 79 of 102 rows · engines: 1 on 83 of 102 rows · 36 checks behind each row.
Compare brands
One brand against up to three competitors, answer by answer
41.7%
of these answers name or cite Salesforce
15 of 36 answers
39.5%
Its share of the compared brands' appearances
3
Answers citing its own site
3 links to its domains
3 of 3
Model APIs that name it
| Brand | Named or cited | Against primary | Share of compared | Mentions | Answers citing it | Links to its site | Model APIs |
|---|---|---|---|---|---|---|---|
| HubSpothubspot.com | 44.4%16 of 36 | +2.8 pts | 42.1% | 26 | 7 | 8 | 3 of 3 |
| Salesforcesalesforce.com | 41.7%15 of 36 | Primary | 39.5% | 45 | 3 | 3 | 3 of 3 |
| Microsoft Dynamics 365microsoft.com | 19.4%7 of 36 | -22.2 pts | 18.4% | 8 | 1 | 1 | 2 of 3 |
| Oracle Salesoracle.com | 0.0%0 of 36 | -41.7 pts | 0.0% | 0 | 0 | 0 | 0 of 3 |
Every answer
Which compared brands each answer names
| Question | OpenAIopenai/gpt-4o-mini | Anthropicanthropic/claude-haiku-4-5 | Geminigoogle/gemini-2.5-flash |
|---|---|---|---|
| 01Which CRM platforms are best for a global enterprise that needs complex sales processes, customization, governance, and analytics?Recommendation | SalesforceMicrosoft Dynamics 365HubSpot, cited 2 7 sources a2f30e7e | None named 0 sources 333a0f0b | SalesforceMicrosoft Dynamics 365HubSpot 9 sources e6ae62c2 |
| 02Recommend a CRM for a small business that needs quick setup, sales pipeline management, email integration, automation, and clear pricing.Recommendation | HubSpot 8 sources df24f92a | HubSpot 0 sources bc9f8f10 | SalesforceHubSpot, cited 1 7 sources e8b01d41 |
| 03Which customer platform best unifies sales, marketing, service, commerce, and customer data without excessive integration work?Recommendation | Salesforce, cited 1Microsoft Dynamics 365HubSpot, cited 1 4 sources 07091b12 | Salesforce 0 sources 7d1eb9eb | Salesforce, cited 1 6 sources a776db11 |
| 04Recommend a CRM with useful AI agents for prospecting, data entry, pipeline prioritization, forecasting, and seller follow-up.Recommendation | SalesforceHubSpot 6 sources 79353606 | None named 0 sources 29669b16 | None named 10 sources 2826b8a1 |
| 05Which CRM is best for building custom objects, approvals, automations, and industry workflows with low-code or no-code tools?Recommendation | Salesforce 6 sources 9b9ed1a8 | None named 0 sources 36b98edd | SalesforceMicrosoft Dynamics 365 7 sources 23460880 |
| 06Recommend a CRM for accurate pipeline inspection, revenue forecasting, conversation intelligence, and sales-manager coaching.Recommendation | SalesforceHubSpot 8 sources a922a4e9 | None named 5 sources 2821bf58 | Microsoft Dynamics 365, cited 1 8 sources 93da1ec3 |
| 07What CRM should a product-led startup use for flexible data modeling, relationship tracking, enrichment, and modern team collaboration?Recommendation | HubSpot 6 sources bfb22c90 | None named 0 sources 7697c970 | SalesforceHubSpot, cited 1 7 sources 53df4057 |
| 08Which CRM platforms have the strongest everyday integration with email, calendars, documents, meetings, and collaboration suites?Recommendation | SalesforceMicrosoft Dynamics 365HubSpot 8 sources bda237a5 | None named 0 sources 31b6193b | SalesforceMicrosoft Dynamics 365HubSpot, cited 1 7 sources 46cb220b |
| 09Compare CRM platforms on usability, customization, automation, AI, reporting, ecosystem depth, administration, and total cost.Commercial comparison | Salesforce, cited 1HubSpot 9 sources 07dacbf2 | None named 0 sources d44181cc | SalesforceHubSpot 9 sources 88adb950 |
| 10How should a buyer compare CRM pricing across seat tiers, add-ons, data products, implementation, storage, support, and partner costs?Commercial comparison | None named 4 sources 3e1a9eb4 | None named 0 sources 2defc917 | None named 3 sources 15f8c633 |
| 11Create a proof-of-concept scorecard for CRM platforms using real lead, opportunity, forecasting, automation, reporting, and migration tasks.Commercial comparison | HubSpot, cited 1 3 sources bae9987f | None named 0 sources d7918e7a | None named 1 sources 76da3845 |
| 12Which criteria expose CRM migration complexity, data portability, customization debt, ecosystem dependence, and vendor lock-in?Commercial comparison | None named 6 sources aa300c14 | None named 0 sources c823a7d3 | HubSpot, cited 1 5 sources d7a3074e |
Sources
The sites these answers cite
| Site | Answers citing it | Distinct pages | Model APIs | Best position |
|---|---|---|---|---|
| monday.com | 10 | 6 | 2 | 2 |
| youtube.com | 7 | 7 | 2 | 1 |
| creatio.com | 5 | 5 | 2 | 1 |
| hubspot.com | 5 | 2 | 2 | 1 |
| larksuite.com | 4 | 3 | 2 | 2 |
| alphabold.com | 4 | 2 | 2 | 1 |
| clari.com | 3 | 5 | 2 | 1 |
| salesforce.com | 3 | 3 | 2 | 1 |
| convergehub.com | 3 | 2 | 2 | 1 |
| nutshell.com | 3 | 2 | 2 | 2 |
| business.com | 3 | 1 | 2 | 4 |
| rank.ai | 2 | 3 | 2 | 1 |
| blog.salesflare.com | 2 | 2 | 1 | 1 |
| rox.com | 2 | 2 | 1 | 1 |
| community.hubspot.com | 2 | 2 | 1 | 3 |
| reddit.com | 2 | 2 | 2 | 5 |
| saleshive.com | 2 | 2 | 2 | 5 |
| pipeline.zoominfo.com | 2 | 2 | 2 | 6 |
| demodesk.ai | 2 | 1 | 2 | 1 |
| uschamber.com | 2 | 1 | 1 | 3 |
What this report publishesThe public buying questions, the brands each answer names, the sources it cites and a fingerprint of each answer. Answer text is not published, and no customer data is in it.crm-platforms-2026-07-27 / 4-crm-platforms-2026-07-27-models-64232fd32583
Why this rank
workbooks.com on Most-cited domains in CRM Platforms answers
Some explanation inputs are unavailable. Not published: the evidence frozen with this snapshot.
Ranks URL-derived citation hostnames in the complete public prompt benchmark without additional provider calls.
32
Rank on this board
2.778 percent
Score
36
Answers behind the score
100% confidence · 1 of 1 components evidenced
What the score is built from
1 of 1 evidencedEvery component evidenced · 1 evidence record each
| Component | Value | Contribution |
|---|---|---|
| Answer coverage | 2.777778 | 2.778 |
Moved up since the previous snapshot
+4 placesNo component moved since the previous snapshot.
Where each number comes from
7 public recordsCited-answer coverageAnswer coverage · observed Sep 19, 2026, 12:00 AM UTC2.778 percent100% confidence
- Source
- Rank.ai CRM Platforms Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
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Best citation positionBest position · observed Sep 19, 2026, 12:00 AM UTC1 position100% confidence
- Source
- Rank.ai CRM Platforms Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
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Cited answersCited answer · observed Sep 19, 2026, 12:00 AM UTC1 answers100% confidence
- Source
- Rank.ai CRM Platforms Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"crm-platforms-2026-07-27","runArtifactIds":["4e2707e0-63a2-4f1f-bfcf-20d07399bc04","156429da-7275-4b7a-8ed4-78665b325162","d7d6b11d-a403-4667-968e-863e8e69b826","65a1e19d-d19d-42a1-8fbd-54b3c081a22c","d73d27aa-9fb7-485d-b794-1439f02ecaf0","60384d29-8e29-4833-9df8-55c80012029a","7aa7badb-7ad0-48a8-a2f7-5ec8e5f857e9","78861985-5f2e-449e-bb81-a64d68d44592","189fce6d-9a7f-40d1-a32c-8a5516ba375f","1fba4e6c-4278-47f5-92fa-ba0e0364bb4c","a35916ba-e32d-46e1-bca1-8f108a05a149","c2b06f7e-4148-463a-a34c-3d1f3a66336e","efc16cac-a94e-4c0b-988c-72f51f7082dd","b501c555-41f7-4f63-87a1-41f13d829590","19b15a31-d686-40d7-922f-1ff48c91ba04","2aeefbb3-7cc3-43e6-8668-7ac55e7b431c","a2a88a74-bffa-4ea2-bf23-2f222e214f07","7eeaacf5-5b5c-43db-b4d4-c95e1a66373b","ee8be3f2-d7c3-491c-9f3d-60fb142bf544","d8f1d90c-12aa-42e6-89de-e3b127e0fb8e","670b726d-2c4f-4417-81e5-a40976903485","65cebe3c-bfb3-4f32-9fd0-893a061d9acc","d262d3b3-b726-4dda-9bcb-b071dbec6ee7","939d5298-8aa0-4464-846b-2ac0e747c258","8d516892-610a-4e59-ba0b-90df9230bb4d","ba36ed43-6d7a-4664-9a9c-da69d63caee7","722cf0b6-3100-4d82-86f4-f60d09ef84ed","f4202e14-415f-4d07-a90d-74d152b3f7c8","9b690a76-83f0-453c-9f72-c6edd74f3083","b5c93804-52ec-44ea-9058-f37db01b054e","08d2d527-c946-42a0-8a15-4bfe99720505","d01ce36d-ce54-4dab-9c2c-67bcb8c56f7d","cdf4be4b-826f-4b1b-82a9-efb6db818062","61b2caf2-8b79-40ee-9869-36fdc5e3bb9b","d36ca940-9884-4821-974e-351562847ae1","cd915b32-fb13-4d5b-8c1a-6acb2b70139a"],"benchmarkVersion":"4-crm-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Distinct citation URLsDistinct URL · observed Sep 19, 2026, 12:00 AM UTC1 URLs100% confidence
- Source
- Rank.ai CRM Platforms Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"crm-platforms-2026-07-27","runArtifactIds":["4e2707e0-63a2-4f1f-bfcf-20d07399bc04","156429da-7275-4b7a-8ed4-78665b325162","d7d6b11d-a403-4667-968e-863e8e69b826","65a1e19d-d19d-42a1-8fbd-54b3c081a22c","d73d27aa-9fb7-485d-b794-1439f02ecaf0","60384d29-8e29-4833-9df8-55c80012029a","7aa7badb-7ad0-48a8-a2f7-5ec8e5f857e9","78861985-5f2e-449e-bb81-a64d68d44592","189fce6d-9a7f-40d1-a32c-8a5516ba375f","1fba4e6c-4278-47f5-92fa-ba0e0364bb4c","a35916ba-e32d-46e1-bca1-8f108a05a149","c2b06f7e-4148-463a-a34c-3d1f3a66336e","efc16cac-a94e-4c0b-988c-72f51f7082dd","b501c555-41f7-4f63-87a1-41f13d829590","19b15a31-d686-40d7-922f-1ff48c91ba04","2aeefbb3-7cc3-43e6-8668-7ac55e7b431c","a2a88a74-bffa-4ea2-bf23-2f222e214f07","7eeaacf5-5b5c-43db-b4d4-c95e1a66373b","ee8be3f2-d7c3-491c-9f3d-60fb142bf544","d8f1d90c-12aa-42e6-89de-e3b127e0fb8e","670b726d-2c4f-4417-81e5-a40976903485","65cebe3c-bfb3-4f32-9fd0-893a061d9acc","d262d3b3-b726-4dda-9bcb-b071dbec6ee7","939d5298-8aa0-4464-846b-2ac0e747c258","8d516892-610a-4e59-ba0b-90df9230bb4d","ba36ed43-6d7a-4664-9a9c-da69d63caee7","722cf0b6-3100-4d82-86f4-f60d09ef84ed","f4202e14-415f-4d07-a90d-74d152b3f7c8","9b690a76-83f0-453c-9f72-c6edd74f3083","b5c93804-52ec-44ea-9058-f37db01b054e","08d2d527-c946-42a0-8a15-4bfe99720505","d01ce36d-ce54-4dab-9c2c-67bcb8c56f7d","cdf4be4b-826f-4b1b-82a9-efb6db818062","61b2caf2-8b79-40ee-9869-36fdc5e3bb9b","d36ca940-9884-4821-974e-351562847ae1","cd915b32-fb13-4d5b-8c1a-6acb2b70139a"],"benchmarkVersion":"4-crm-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Engine breadthEngine breadth · observed Sep 19, 2026, 12:00 AM UTC1 engines100% confidence
- Source
- Rank.ai CRM Platforms Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"crm-platforms-2026-07-27","runArtifactIds":["4e2707e0-63a2-4f1f-bfcf-20d07399bc04","156429da-7275-4b7a-8ed4-78665b325162","d7d6b11d-a403-4667-968e-863e8e69b826","65a1e19d-d19d-42a1-8fbd-54b3c081a22c","d73d27aa-9fb7-485d-b794-1439f02ecaf0","60384d29-8e29-4833-9df8-55c80012029a","7aa7badb-7ad0-48a8-a2f7-5ec8e5f857e9","78861985-5f2e-449e-bb81-a64d68d44592","189fce6d-9a7f-40d1-a32c-8a5516ba375f","1fba4e6c-4278-47f5-92fa-ba0e0364bb4c","a35916ba-e32d-46e1-bca1-8f108a05a149","c2b06f7e-4148-463a-a34c-3d1f3a66336e","efc16cac-a94e-4c0b-988c-72f51f7082dd","b501c555-41f7-4f63-87a1-41f13d829590","19b15a31-d686-40d7-922f-1ff48c91ba04","2aeefbb3-7cc3-43e6-8668-7ac55e7b431c","a2a88a74-bffa-4ea2-bf23-2f222e214f07","7eeaacf5-5b5c-43db-b4d4-c95e1a66373b","ee8be3f2-d7c3-491c-9f3d-60fb142bf544","d8f1d90c-12aa-42e6-89de-e3b127e0fb8e","670b726d-2c4f-4417-81e5-a40976903485","65cebe3c-bfb3-4f32-9fd0-893a061d9acc","d262d3b3-b726-4dda-9bcb-b071dbec6ee7","939d5298-8aa0-4464-846b-2ac0e747c258","8d516892-610a-4e59-ba0b-90df9230bb4d","ba36ed43-6d7a-4664-9a9c-da69d63caee7","722cf0b6-3100-4d82-86f4-f60d09ef84ed","f4202e14-415f-4d07-a90d-74d152b3f7c8","9b690a76-83f0-453c-9f72-c6edd74f3083","b5c93804-52ec-44ea-9058-f37db01b054e","08d2d527-c946-42a0-8a15-4bfe99720505","d01ce36d-ce54-4dab-9c2c-67bcb8c56f7d","cdf4be4b-826f-4b1b-82a9-efb6db818062","61b2caf2-8b79-40ee-9869-36fdc5e3bb9b","d36ca940-9884-4821-974e-351562847ae1","cd915b32-fb13-4d5b-8c1a-6acb2b70139a"],"benchmarkVersion":"4-crm-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Mean citation positionMean position · observed Sep 19, 2026, 12:00 AM UTC1 position100% confidence
- Source
- Rank.ai CRM Platforms Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
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Median citation positionMedian position · observed Sep 19, 2026, 12:00 AM UTC1 position100% confidence
- Source
- Rank.ai CRM Platforms Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
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Reviewed vendors ranked by the share of all the category's answers that name or cite them.
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See how often AI names you.
Enter your website. In about two minutes, Rank.ai asks ChatGPT, Claude and Gemini 12 questions your customers ask and grades how often they name you.
- Your grade out of 100How often AI names you, cites your site, and how high it ranks you.
- Who gets namedEvery competitor in the answers, most named first.
- The pages AI readsThe sources behind each answer.
- Three fixesWhat to fix first, with a brief for the first article.