Reviewed AI customer agent platforms ranked by how often answers to the category's recommendation questions name or cite them, across three model APIs.
AI customer agents
AI Customer Agents brand visibility
12 companies ranked by how often AI answers name them.
14.6%
Maven AGI ranks first
Mention coverage
12
Companies ranked
Oct 10
Snapshot recorded
2026 · Rotating schedule
48
Answers behind each row
From the OpenAI, Anthropic and Google model APIs
All 12 companies by mention coverage
Maven AGI leads at 14.6%; the middle of the board sits at 4.2%.
- Ahead of second place
- 0%
- Held by the top three
- 61%
- Middle of the board
- 4.2%
- Below half the leader
- 8 of 12
Rank, name and mention coverageMiddle 4.2%
- 1Maven AGI14.6%
- 2Intercom Fin14.6%
- 3Zendesk AI Agents12.5%
- 4Cognigy10.4%
- 5Decagon4.2%
- 6Salesforce Agentforce4.2%
- 7Ada4.2%
- 8Kustomer AI Agents2.1%
- 9PolyAI2.1%
- 10Forethought0.0%
- 11Gorgias AI Agent0.0%
- 12Sierra0.0%
48 checks behind each row · 100% confidence across rows.
| Rank | Name | Mention coverage | Share of names | Cited as source | Engines | Change | Why |
|---|---|---|---|---|---|---|---|
| 01 | Maven AGI | 14.6% | 21.21% · 7 / 33 | 29.17% · 7 / 24 | 2 | This rankMy rank | |
| 02 | Intercom Fin | 14.6% | 21.21% · 7 / 33 | 20.83% · 5 / 24 | 2 | 8 | This rankMy rank |
| 03 | Zendesk AI Agents | 12.5% | 18.18% · 6 / 33 | 25% · 6 / 24 | 2 | 2 | This rankMy rank |
| 04 | Cognigy | 10.4% | 15.15% · 5 / 33 | 0% · 0 / 24 | 2 | 2 | This rankMy rank |
| 05 | Decagon | 4.2% | 6.06% · 2 / 33 | 8.33% · 2 / 24 | 2 | 2 | This rankMy rank |
| 06 | Salesforce Agentforce | 4.2% | 6.06% · 2 / 33 | 4.17% · 1 / 24 | 2 | 2 | This rankMy rank |
| 07 | Ada | 4.2% | 6.06% · 2 / 33 | 8.33% · 2 / 24 | 1 | 1 | This rankMy rank |
| 08 | Kustomer AI Agents | 2.1% | 3.03% · 1 / 33 | 4.17% · 1 / 24 | 1 | 4 | This rankMy rank |
| 09 | PolyAI | 2.1% | 3.03% · 1 / 33 | 0% · 0 / 24 | 1 | 2 | ShowingMy rank |
| 10 | Forethought | 0.0% | 0% · 0 / 33 | 0% · 0 / 24 | 0 | 1 | This rankMy rank |
| 11 | Gorgias AI Agent | 0.0% | 0% · 0 / 33 | 0% · 0 / 24 | 0 | This rankMy rank | |
| 12 | Sierra | 0.0% | 0% · 0 / 33 | 0% · 0 / 24 | 0 | 4 | This rankMy rank |
Why this rank
PolyAI on AI Customer Agents Brand Visibility
Snapshot of Oct 10, 2026, 12:00 AM UTC · Link to this snapshot
Ranks a reviewed AI Customer Agents brand universe using a fixed, public set of neutral commercial prompts across 3 AI providers.
9
Rank on this board
2.083 percent
Score
48
Answers behind the score
100% confidence · 1 of 1 components evidenced
What the score is built from
1 of 1 evidencedEvery component evidenced · 1 evidence record each
| Component | Value | Contribution |
|---|---|---|
| Mention coverage | 2.083333 | 2.083 |
Moved down since the previous snapshot
-2 places- Gemini brand recommendation presence12.5 to 0-12.5
- Gemini brand mention coverage6.25 to 0-6.25
- Recommendation presence8.333 to 4.167-4.167
- Mention share5.263 to 3.03-2.233
- Mention coverage4.167 to 2.083-2.083
- Engine breadth2 to 1-1
- Anthropic brand mention coverage0 to 00
- Anthropic brand recommendation presence0 to 00
- Citation share0 to 00
- Gemini brand citation share0 to 00
- OpenAI brand citation share0 to 00
- OpenAI brand mention coverage6.25 to 6.250
- OpenAI brand recommendation presence12.5 to 12.50
Where each number comes from
13 public recordsAnthropic mention coverageAnthropic brand mention coverage · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Anthropic recommendation-prompt presenceAnthropic brand recommendation presence · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Citation shareCitation share · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Engine breadthEngine breadth · observed Oct 10, 2026, 12:00 AM UTC1 engines100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Mention coverageMention coverage · observed Oct 10, 2026, 12:00 AM UTC2.083 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Reviewed-brand presence shareMention share · observed Oct 10, 2026, 12:00 AM UTC3.03 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Recommendation-prompt presenceRecommendation presence · observed Oct 10, 2026, 12:00 AM UTC4.167 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Gemini citation shareGemini brand citation share · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Gemini mention coverageGemini brand mention coverage · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Gemini recommendation-prompt presenceGemini brand recommendation presence · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
OpenAI citation shareOpenAI brand citation share · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
OpenAI mention coverageOpenAI brand mention coverage · observed Oct 10, 2026, 12:00 AM UTC6.25 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
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OpenAI recommendation-prompt presenceOpenAI brand recommendation presence · observed Oct 10, 2026, 12:00 AM UTC12.5 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
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