AI customer agents presence

As of

All 12 companies by mention coverage

Maven AGI leads at 14.6%; the middle of the board sits at 4.2%.

Ahead of second place: 0%
Held by the top three: 61%
Middle of the board: 4.2%
Below half the leader: 8 of 12

Rank, name and mention coverageMiddle 4.2%

1Maven AGI14.6%
2Intercom Fin14.6%
3Zendesk AI Agents12.5%
4Cognigy10.4%
5Decagon4.2%
6Salesforce Agentforce4.2%
7Ada4.2%
8Kustomer AI Agents2.1%
9PolyAI2.1%
10Forethought0.0%
11Gorgias AI Agent0.0%
12Sierra0.0%

The prompt boards are re-run in rotation, about one category a day, so each board refreshes every few weeks and shows the date of its snapshot.

48 checks behind each row · 100% confidence across rows.

AI Customer Agents brand visibility current rankings
Rank	Name	Mention coverage	Share of names	Cited as source	Engines	Change	Why
01	Maven AGI	14.6%	21.21% · 7 / 33	29.17% · 7 / 24	2		This rank My rank
02	Intercom Fin	14.6%	21.21% · 7 / 33	20.83% · 5 / 24	2	8	This rank My rank
03	Zendesk AI Agents	12.5%	18.18% · 6 / 33	25% · 6 / 24	2	2	This rank My rank
04	Cognigy	10.4%	15.15% · 5 / 33	0% · 0 / 24	2	2	Showing My rank
05	Decagon	4.2%	6.06% · 2 / 33	8.33% · 2 / 24	2	2	This rank My rank
06	Salesforce Agentforce	4.2%	6.06% · 2 / 33	4.17% · 1 / 24	2	2	This rank My rank
07	Ada	4.2%	6.06% · 2 / 33	8.33% · 2 / 24	1	1	This rank My rank
08	Kustomer AI Agents	2.1%	3.03% · 1 / 33	4.17% · 1 / 24	1	4	This rank My rank
09	PolyAI	2.1%	3.03% · 1 / 33	0% · 0 / 24	1	2	This rank My rank
10	Forethought	0.0%	0% · 0 / 33	0% · 0 / 24	0	1	This rank My rank
11	Gorgias AI Agent	0.0%	0% · 0 / 33	0% · 0 / 24	0		This rank My rank
12	Sierra	0.0%	0% · 0 / 33	0% · 0 / 24	0	4	This rank My rank

48 checks behind each row · 100% confidence across rows.

AI Customer Agents brand visibility current rankings
Rank	Name	Mention coverage	Share of names	Cited as source	Engines	Change	Why
01	Maven AGI	14.6%	21.21% · 7 / 33	29.17% · 7 / 24	2		This rank My rank
02	Intercom Fin	14.6%	21.21% · 7 / 33	20.83% · 5 / 24	2	8	This rank My rank
03	Zendesk AI Agents	12.5%	18.18% · 6 / 33	25% · 6 / 24	2	2	This rank My rank
04	Cognigy	10.4%	15.15% · 5 / 33	0% · 0 / 24	2	2	Showing My rank
05	Decagon	4.2%	6.06% · 2 / 33	8.33% · 2 / 24	2	2	This rank My rank
06	Salesforce Agentforce	4.2%	6.06% · 2 / 33	4.17% · 1 / 24	2	2	This rank My rank
07	Ada	4.2%	6.06% · 2 / 33	8.33% · 2 / 24	1	1	This rank My rank
08	Kustomer AI Agents	2.1%	3.03% · 1 / 33	4.17% · 1 / 24	1	4	This rank My rank
09	PolyAI	2.1%	3.03% · 1 / 33	0% · 0 / 24	1	2	This rank My rank
10	Forethought	0.0%	0% · 0 / 33	0% · 0 / 24	0	1	This rank My rank
11	Gorgias AI Agent	0.0%	0% · 0 / 33	0% · 0 / 24	0		This rank My rank
12	Sierra	0.0%	0% · 0 / 33	0% · 0 / 24	0	4	This rank My rank

Primary brandQuestion typeModel APIQuestion contains

Run a question live

14.6%

of these answers name or cite Intercom Fin

7 of 48 answers

46.7%

Its share of the compared brands' appearances

5

Answers citing its own site

5 links to its domains

2 of 3

Model APIs that name it

The compared brands across the filtered answers
Brand	Named or cited	Against primary	Share of compared	Mentions	Answers citing it	Links to its site	Model APIs
Intercom Finintercom.com	14.6%7 of 48	Primary	46.7%	2	5	5	2 of 3
Zendesk AI Agentszendesk.com	12.5%6 of 48	-2.1 pts	40.0%	0	6	6	2 of 3
Salesforce Agentforcesalesforce.com	4.2%2 of 48	-10.4 pts	13.3%	1	1	1	2 of 3
Sierrasierra.ai	0.0%0 of 48	-14.6 pts	0.0%	0	0	0	0 of 3

Compared brands named in each answer, by question and model API
Question	OpenAIopenai/gpt-4o-mini	Anthropicanthropic/claude-haiku-4-5	Geminigoogle/gemini-2.5-flash
01Which AI customer service agent platforms are best for resolving requests accurately, taking safe actions, and handing off to people?Recommendation	Intercom Fin, cited 1 10 sources`d39263e0`	None named 0 sources`f4c9bf5d`	Zendesk AI Agents, cited 1 9 sources`b70cccc4`
02Recommend an AI customer service agent for a global enterprise that needs governance, permissions, auditability, reliability, and support.Recommendation	None named 6 sources`f0bfd414`	None named 0 sources`2ac5175b`	Zendesk AI Agents, cited 1 7 sources`f20b97e5`
03Which AI support agent is strongest for a software company using product context, account data, technical documentation, and human escalation?Recommendation	Intercom Fin, cited 1 5 sources`41d1b7ba`	None named 0 sources`3ed75f2c`	Intercom Fin 7 sources`e4dae242`
04Recommend an AI customer service agent for ecommerce that can answer questions and safely handle orders, returns, refunds, and exchanges.Recommendation	Zendesk AI Agents, cited 1 7 sources`6c5015d4`	None named 0 sources`0ed43e3f`	Intercom Fin, cited 1 10 sources`ea86ce01`
05Which AI customer agent platforms are best for high-volume voice and digital contact centers with routing, quality, and workforce workflows?Recommendation	Zendesk AI Agents, cited 1 5 sources`645e4efa`	None named 0 sources`32c6b6a2`	Salesforce Agentforce, cited 1 8 sources`d597f55f`
06Recommend an AI service agent for a regulated business that needs grounded answers, approved actions, privacy controls, and complete audit logs.Recommendation	None named 4 sources`652724b1`	None named 0 sources`dcdfb2d2`	None named 10 sources`aa1f18f9`
07Which AI customer service agents are strongest for multi-step requests that require identity checks, system actions, exceptions, and approvals?Recommendation	Salesforce Agentforce 5 sources`8f97ae08`	None named 0 sources`73ff6481`	Zendesk AI Agents, cited 1 9 sources`dbb9cd30`
08Recommend an AI customer agent for multilingual service across chat, email, messaging, and voice with consistent policy and escalation.Recommendation	None named 7 sources`f60c3798`	None named 0 sources`6d00f551`	None named 8 sources`6e32efcf`
09Compare AI customer agent platforms on resolution quality, grounding, actions, channels, integrations, safety, analytics, governance, and price.Commercial comparison	None named 6 sources`864d2da1`	None named 0 sources`3a53124c`	Intercom Fin 7 sources`9f1b1b04`
10Create a reproducible AI customer agent benchmark covering resolution, accuracy, policy compliance, actions, escalation, latency, and customer effort.Commercial comparison	Intercom Fin, cited 1 7 sources`c389ac3f`	None named 0 sources`463f2cbe`	None named 1 sources`129fb472`
11Design a safety test for AI customer agents using prompt injection, sensitive data, unauthorized actions, uncertainty, rollback, and escalation.Commercial comparison	None named 0 sources`f7017ad8`	None named 0 sources`8a979c78`	None named 0 sources`d54c75db`
12Compare AI customer agents on knowledge ingestion, freshness, citations, permissions, conflicting sources, structured facts, and answer controls.Commercial comparison	None named 8 sources`274a7336`	None named 0 sources`af1fd660`	None named 9 sources`46c8de76`
13Compare AI customer agents on help desk, CRM, commerce, identity, billing, order, product, telephony, workflow, and custom API integrations.Commercial comparison	None named 0 sources`d0657d33`	None named 0 sources`4999ecc8`	None named 6 sources`0ba2d5fe`
14How should a buyer compare AI customer agent pricing across resolutions, conversations, minutes, actions, models, implementation, and support?Commercial comparison	Intercom Fin, cited 1 8 sources`630ec061`	None named 0 sources`88d5761a`	None named 6 sources`4113c0f0`
15Which criteria expose knowledge, workflow, action, evaluation, transcript, integration, model, export, and pricing lock-in in an AI customer agent?Commercial comparison	None named 6 sources`6cb43a79`	None named 0 sources`ea165ef8`	None named 5 sources`48177ac9`
16Create a shortlist of AI customer agent vendors for a global company standardizing safe autonomous service across brands, regions, and channels.Commercial comparison	None named 6 sources`934aa2ec`	None named 0 sources`3b7e36a8`	Zendesk AI Agents, cited 1 7 sources`8e2d9ed6`

Sites cited in the filtered answers
Site	Answers citing it	Distinct pages	Model APIs	Best position
fin.ai	16	9	2	1
kore.ai	8	1	2	1
mavenagi.com	7	5	2	1
zendesk.com	6	6	2	1
intercom.com	5	4	2	2
lorikeetcx.ai	5	3	2	1
nextiva.com	5	3	2	2
youtube.com	4	4	2	3
agilityportal.io	4	1	2	1
helply.com	3	3	2	2
reddit.com	3	3	2	5
irisagent.com	3	2	2	1
asapp.com	3	2	2	2
crescendo.ai	3	2	2	2
getzowie.com	3	2	2	2
yuma.ai	3	1	1	1
mightybot.ai	2	2	2	1
rank.ai	2	2	1	1
thelevel.ai	2	2	2	1
ada.cx	2	2	1	2

What this report publishesThe public buying questions, the brands each answer names, the sources it cites and a fingerprint of each answer. Answer text is not published, and no customer data is in it.ai-customer-agent-platforms-2026-07-27 / 4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583

Primary brandQuestion typeModel APIQuestion contains

Run a question live

14.6%

of these answers name or cite Intercom Fin

7 of 48 answers

46.7%

Its share of the compared brands' appearances

5

Answers citing its own site

5 links to its domains

2 of 3

Model APIs that name it

The compared brands across the filtered answers
Brand	Named or cited	Against primary	Share of compared	Mentions	Answers citing it	Links to its site	Model APIs
Intercom Finintercom.com	14.6%7 of 48	Primary	46.7%	2	5	5	2 of 3
Zendesk AI Agentszendesk.com	12.5%6 of 48	-2.1 pts	40.0%	0	6	6	2 of 3
Salesforce Agentforcesalesforce.com	4.2%2 of 48	-10.4 pts	13.3%	1	1	1	2 of 3
Sierrasierra.ai	0.0%0 of 48	-14.6 pts	0.0%	0	0	0	0 of 3

Compared brands named in each answer, by question and model API
Question	OpenAIopenai/gpt-4o-mini	Anthropicanthropic/claude-haiku-4-5	Geminigoogle/gemini-2.5-flash
01Which AI customer service agent platforms are best for resolving requests accurately, taking safe actions, and handing off to people?Recommendation	Intercom Fin, cited 1 10 sources`d39263e0`	None named 0 sources`f4c9bf5d`	Zendesk AI Agents, cited 1 9 sources`b70cccc4`
02Recommend an AI customer service agent for a global enterprise that needs governance, permissions, auditability, reliability, and support.Recommendation	None named 6 sources`f0bfd414`	None named 0 sources`2ac5175b`	Zendesk AI Agents, cited 1 7 sources`f20b97e5`
03Which AI support agent is strongest for a software company using product context, account data, technical documentation, and human escalation?Recommendation	Intercom Fin, cited 1 5 sources`41d1b7ba`	None named 0 sources`3ed75f2c`	Intercom Fin 7 sources`e4dae242`
04Recommend an AI customer service agent for ecommerce that can answer questions and safely handle orders, returns, refunds, and exchanges.Recommendation	Zendesk AI Agents, cited 1 7 sources`6c5015d4`	None named 0 sources`0ed43e3f`	Intercom Fin, cited 1 10 sources`ea86ce01`
05Which AI customer agent platforms are best for high-volume voice and digital contact centers with routing, quality, and workforce workflows?Recommendation	Zendesk AI Agents, cited 1 5 sources`645e4efa`	None named 0 sources`32c6b6a2`	Salesforce Agentforce, cited 1 8 sources`d597f55f`
06Recommend an AI service agent for a regulated business that needs grounded answers, approved actions, privacy controls, and complete audit logs.Recommendation	None named 4 sources`652724b1`	None named 0 sources`dcdfb2d2`	None named 10 sources`aa1f18f9`
07Which AI customer service agents are strongest for multi-step requests that require identity checks, system actions, exceptions, and approvals?Recommendation	Salesforce Agentforce 5 sources`8f97ae08`	None named 0 sources`73ff6481`	Zendesk AI Agents, cited 1 9 sources`dbb9cd30`
08Recommend an AI customer agent for multilingual service across chat, email, messaging, and voice with consistent policy and escalation.Recommendation	None named 7 sources`f60c3798`	None named 0 sources`6d00f551`	None named 8 sources`6e32efcf`
09Compare AI customer agent platforms on resolution quality, grounding, actions, channels, integrations, safety, analytics, governance, and price.Commercial comparison	None named 6 sources`864d2da1`	None named 0 sources`3a53124c`	Intercom Fin 7 sources`9f1b1b04`
10Create a reproducible AI customer agent benchmark covering resolution, accuracy, policy compliance, actions, escalation, latency, and customer effort.Commercial comparison	Intercom Fin, cited 1 7 sources`c389ac3f`	None named 0 sources`463f2cbe`	None named 1 sources`129fb472`
11Design a safety test for AI customer agents using prompt injection, sensitive data, unauthorized actions, uncertainty, rollback, and escalation.Commercial comparison	None named 0 sources`f7017ad8`	None named 0 sources`8a979c78`	None named 0 sources`d54c75db`
12Compare AI customer agents on knowledge ingestion, freshness, citations, permissions, conflicting sources, structured facts, and answer controls.Commercial comparison	None named 8 sources`274a7336`	None named 0 sources`af1fd660`	None named 9 sources`46c8de76`
13Compare AI customer agents on help desk, CRM, commerce, identity, billing, order, product, telephony, workflow, and custom API integrations.Commercial comparison	None named 0 sources`d0657d33`	None named 0 sources`4999ecc8`	None named 6 sources`0ba2d5fe`
14How should a buyer compare AI customer agent pricing across resolutions, conversations, minutes, actions, models, implementation, and support?Commercial comparison	Intercom Fin, cited 1 8 sources`630ec061`	None named 0 sources`88d5761a`	None named 6 sources`4113c0f0`
15Which criteria expose knowledge, workflow, action, evaluation, transcript, integration, model, export, and pricing lock-in in an AI customer agent?Commercial comparison	None named 6 sources`6cb43a79`	None named 0 sources`ea165ef8`	None named 5 sources`48177ac9`
16Create a shortlist of AI customer agent vendors for a global company standardizing safe autonomous service across brands, regions, and channels.Commercial comparison	None named 6 sources`934aa2ec`	None named 0 sources`3b7e36a8`	Zendesk AI Agents, cited 1 7 sources`8e2d9ed6`

Sites cited in the filtered answers
Site	Answers citing it	Distinct pages	Model APIs	Best position
fin.ai	16	9	2	1
kore.ai	8	1	2	1
mavenagi.com	7	5	2	1
zendesk.com	6	6	2	1
intercom.com	5	4	2	2
lorikeetcx.ai	5	3	2	1
nextiva.com	5	3	2	2
youtube.com	4	4	2	3
agilityportal.io	4	1	2	1
helply.com	3	3	2	2
reddit.com	3	3	2	5
irisagent.com	3	2	2	1
asapp.com	3	2	2	2
crescendo.ai	3	2	2	2
getzowie.com	3	2	2	2
yuma.ai	3	1	1	1
mightybot.ai	2	2	2	1
rank.ai	2	2	1	1
thelevel.ai	2	2	2	1
ada.cx	2	2	1	2

What this report publishesThe public buying questions, the brands each answer names, the sources it cites and a fingerprint of each answer. Answer text is not published, and no customer data is in it.ai-customer-agent-platforms-2026-07-27 / 4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583

Ranks a reviewed AI Customer Agents brand universe using a fixed, public set of neutral commercial prompts across 3 AI providers.

4

Rank on this board

10.417 percent

Score

48

Answers behind the score

100% confidence · 1 of 1 components evidenced

What the score is built from

1 of 1 evidenced

Every component evidenced · 1 evidence record each

Components of Cognigy's score
Component	Value	Contribution
Mention coverage	10.416667	10.417

Moved down since the previous snapshot

-2 places

Gemini brand recommendation presence12.5 to 0
-12.5
OpenAI brand mention coverage37.5 to 25
-12.5
Recommendation presence16.667 to 12.5
-4.167
Mention coverage14.583 to 10.417
-4.167
Mention share18.421 to 15.152
-3.27
Anthropic brand mention coverage0 to 0
0
Anthropic brand recommendation presence0 to 0
0
Citation share0 to 0
0
Engine breadth2 to 2
0
Gemini brand citation share0 to 0
0
Gemini brand mention coverage6.25 to 6.25
0
OpenAI brand citation share0 to 0
0
OpenAI brand recommendation presence37.5 to 37.5
0

Where each number comes from

13 public records

Anthropic mention coverageAnthropic brand mention coverage · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open the source
Anthropic recommendation-prompt presenceAnthropic brand recommendation presence · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open the source
Citation shareCitation share · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
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Open the source
Engine breadthEngine breadth · observed Oct 10, 2026, 12:00 AM UTC2 engines100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
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Open the source
Mention coverageMention coverage · observed Oct 10, 2026, 12:00 AM UTC10.417 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
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Open the source
Reviewed-brand presence shareMention share · observed Oct 10, 2026, 12:00 AM UTC15.152 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
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Open the source
Recommendation-prompt presenceRecommendation presence · observed Oct 10, 2026, 12:00 AM UTC12.5 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open the source
Gemini citation shareGemini brand citation share · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open the source
Gemini mention coverageGemini brand mention coverage · observed Oct 10, 2026, 12:00 AM UTC6.25 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open the source
Gemini recommendation-prompt presenceGemini brand recommendation presence · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open the source
OpenAI citation shareOpenAI brand citation share · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open the source
OpenAI mention coverageOpenAI brand mention coverage · observed Oct 10, 2026, 12:00 AM UTC25 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open the source
OpenAI recommendation-prompt presenceOpenAI brand recommendation presence · observed Oct 10, 2026, 12:00 AM UTC37.5 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open the source

Cite this data

Free to use with attribution. Copy a citation, or link to this page: it keeps its address when the board updates.

Plain textAI Customer Agents brand visibility. Rank.ai, data as of October 10, 2026. https://www.rank.ai/rankings/ai-customer-agents/ai-customer-agent-platforms-brand-visibility
HTML<a href="https://www.rank.ai/rankings/ai-customer-agents/ai-customer-agent-platforms-brand-visibility">AI Customer Agents brand visibility</a>, Rank.ai, data as of October 10, 2026
Markdown[AI Customer Agents brand visibility](https://www.rank.ai/rankings/ai-customer-agents/ai-customer-agent-platforms-brand-visibility), Rank.ai, data as of October 10, 2026
APARank.ai. (2026). AI Customer Agents brand visibility. Retrieved October 26, 2026, from https://www.rank.ai/rankings/ai-customer-agents/ai-customer-agent-platforms-brand-visibility

Embed this table

Paste this on your site. It shows the latest published snapshot, and the credit line links readers to the full ranking.

<iframe src="https://www.rank.ai/embed/boards/ai-customer-agent-platforms-brand-visibility" title="AI Customer Agents brand visibility" width="100%" height="420" loading="lazy" style="border:1px solid #111;max-width:720px"></iframe>
<p style="font-size:12px">Source: <a href="https://www.rank.ai/rankings/ai-customer-agents/ai-customer-agent-platforms-brand-visibility">AI Customer Agents brand visibility</a> by Rank.ai</p>

More in AI customer agents

Autonomous resolution, action safety, human handoff, voice, and digital customer-service products ranked across a fixed buying corpus.

3 boards

AI customer agents rank

Reviewed AI customer agent platforms ranked by how often answers to the category's recommendation questions name or cite them, across three model APIs.

1Zendesk AI Agents420.8%
2Maven AGI116.7%
3Intercom Fin716.7%

AI customer agents citation share

Reviewed vendors ranked by their share of the citations that point to vendor websites.

1Maven AGI29.2%
2Zendesk AI Agents225%
3Intercom Fin320.8%

AI customer agents engine breadth

Reviewed vendors ranked by how many of the three model APIs name or cite them.

1Zendesk AI Agents42 engines
2Maven AGI12 engines
3Intercom Fin72 engines

AI customer agents rank

Reviewed AI customer agent platforms ranked by how often answers to the category's recommendation questions name or cite them, across three model APIs.

AI customer agents citation share

Reviewed vendors ranked by their share of the citations that point to vendor websites.

AI customer agents engine breadth

Reviewed vendors ranked by how many of the three model APIs name or cite them.

See how often AI names you.

Enter your website. In about two minutes, Rank.ai asks ChatGPT, Claude and Gemini 12 questions your customers ask and grades how often they name you.

Your grade out of 100How often AI names you, cites your site, and how high it ranks you.
Who gets namedEvery competitor in the answers, most named first.
The pages AI readsThe sources behind each answer.
Three fixesWhat to fix first, with a brief for the first article.

AI Customer Agents brand visibility

All 12 companies by mention coverage

One brand against up to three competitors, answer by answer

Which compared brands each answer names

The sites these answers cite

One brand against up to three competitors, answer by answer

Which compared brands each answer names

The sites these answers cite

Cognigy on AI Customer Agents Brand Visibility

What the score is built from

Moved down since the previous snapshot

Where each number comes from

More in AI customer agents

See how often AI names you.

One brand against up to three competitors, answer by answer

Which compared brands each answer names

The sites these answers cite