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Buying question

Recommend a CRM for a small business that needs quick setup, sales pipeline management, email integration, automation, and clear pricing.

Which brands each model API named when asked this question, and which pages it cited. Answer text is not published.
Snapshot Sep 19, 2026. Each category is re-run in rotation, every few weeks.

Recommendation

Kind of question

3

Model APIs

7

Brands named

13

Pages cited

Brands

Brands the answers named

Ordered by how many model APIs named the brand, then by mentions. A mention is not an endorsement or a position.
Rank#BrandModel APIsMentionsOwn-site citationsNamed by
1HubSpothubspot.com331OpenAI · Anthropic · Google
2Pipedrivepipedrive.com240OpenAI · Google
3Zoho CRMzoho.com240OpenAI · Google
4Nutshellnutshell.com212OpenAI · Google
5Salesforcesalesforce.com120Google
6Freshsalesfreshworks.com111OpenAI
7monday CRMmonday.com101OpenAI

Model APIs

What each model API returned

One row per model API. The hash identifies the exact answer without publishing it.
Model APIModelBrands namedCitationsDomainsAnswer hash
OpenAIopenai/gpt-4o-miniHubSpot · Zoho CRM · Pipedrive · Freshsales · monday CRM · Nutshell87df24f92a…f634c
Anthropicanthropic/claude-haiku-4-5HubSpot00bc9f8f10…d453a
Googlegoogle/gemini-2.5-flashSalesforce · HubSpot · Zoho CRM · Pipedrive · Nutshell77e8b01d41…566af

Sources

Pages the answers cited

Hostnames come from the URLs the answers returned. Best position is the earliest place a page was cited in an answer.
DomainCited pageBest positionCited byCitations
hubspot.comhttps://hubspot.com/products/crm1Google1
zapier.comhttps://zapier.com/blog/best-crms-for-small-business/1OpenAI1
nutshell.comhttps://nutshell.com/blog/easy-to-use-crms2OpenAI · Google2
monday.comhttps://monday.com/blog/crm-and-sales/simple-crm/2OpenAI1
uschamber.comhttps://uschamber.com/co/start/strategy/low-cost-crm-tools3Google1
youtube.comhttps://youtube.com/watch?v=wkTtcnYWoAM3OpenAI1
freshworks.comhttps://freshworks.com/crm/small-business/4OpenAI1
nimble.comhttps://nimble.com/blog/best-crm-with-email-marketing-small-business/4Google1
slack.comhttps://slack.com/blog/crm/best-crm-for-small-business5OpenAI · Google2
routine-automation.comhttps://routine-automation.com/blog/best-crm-for-small-business/5Google1
reddit.comhttps://reddit.com/r/CRM/comments/1qzuphb/best_and_inexpensive_crm_for_small_businesses/6Google1
ventureharbour.comhttps://ventureharbour.com/crm-software-small-business/7OpenAI1
youtube.comhttps://youtube.com/watch?v=RIRyuq-AKOU8OpenAI1
Snapshots
6ae307ab-9cf6-40e7-917c-6003b995858a
Question set
crm-platforms-2026-07-27
Benchmark version
4-crm-platforms-2026-07-27-models-64232fd32583
What is kept
Measured in CRM. Full answers are not stored or published, and no customer data is included.

See how often AI names you.

Enter your website. In about two minutes, Rank.ai asks ChatGPT, Claude and Gemini 12 questions your customers ask and grades how often they name you.

  • Your grade out of 100How often AI names you, cites your site, and how high it ranks you.
  • Who gets namedEvery competitor in the answers, most named first.
  • The pages AI readsThe sources behind each answer.
  • Three fixesWhat to fix first, with a brief for the first article.