Reviewed service platforms ranked by recommendation-prompt presence across three configured model APIs.
RANK.AI DATA / LATEST PUBLICATION
Customer support brand visibility
12 companies ranked by how often AI answers name them.
Zendesk is out in front at 37.5%.
12 companieschecked Aug 16, 2026, 12:00 AM UTCdailyhow we measure this →CSV / JSON
In front today
Zendesk
37.5%mention coverage
- Ahead of second place
- 18.8%
- Held by the top three
- 50%
- Middle of the board
- 10.4%
- Below half the leader
- 10 of 12
Highest 37.5%Middle 10.4%
WHY THIS RANK / VERIFIED SNAPSHOT
Zendesk
Ranks a reviewed Customer Support brand universe using a fixed, public set of neutral commercial prompts across 3 AI providers.
availablePermalink to this snapshot ↗
- Published rank
- #1
- Score
- 37.5 percent
- Sample size
- 48
100% confidence · 100% component coverage · as of Aug 16, 2026, 12:00 AM UTC
SCORE CONSTRUCTION
13/13 evidencedComponent ledger
All components available · 1 evidence record each
| Component | Value | Weight | Contribution |
|---|---|---|---|
| public prompt anthropic brand mention coverage | 0 | 0% | — |
| public prompt anthropic brand recommendation presence | 0 | 0% | — |
| public prompt brand citation share | 32 | 0% | — |
| public prompt brand engine breadth | 2 | 0% | — |
| public prompt brand mention coverage | 37.5 | 100% | 37.5 |
| public prompt brand mention share | 26.470588 | 0% | — |
| public prompt brand recommendation presence | 54.166667 | 0% | — |
| public prompt gemini brand citation share | 35.294118 | 0% | — |
| public prompt gemini brand mention coverage | 62.5 | 0% | — |
| public prompt gemini brand recommendation presence | 87.5 | 0% | — |
| public prompt openai brand citation share | 25 | 0% | — |
| public prompt openai brand mention coverage | 50 | 0% | — |
| public prompt openai brand recommendation presence | 75 | 0% | — |
WHY IT MOVED
0 ranksflat since prior snapshot
No component moved since the prior snapshot.
PRIMARY EVIDENCE
13 public recordsSource trail
Anthropic mention coveragepublic prompt anthropic brand mention coverage · observed Aug 16, 2026, 12:00 AM UTC0 percent100% confidence
- Source
- Rank.ai Customer Support Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Anthropic recommendation-prompt presencepublic prompt anthropic brand recommendation presence · observed Aug 16, 2026, 12:00 AM UTC0 percent100% confidence
- Source
- Rank.ai Customer Support Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Citation sharepublic prompt brand citation share · observed Aug 16, 2026, 12:00 AM UTC32 percent100% confidence
- Source
- Rank.ai Customer Support Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Engine breadthpublic prompt brand engine breadth · observed Aug 16, 2026, 12:00 AM UTC2 engines100% confidence
- Source
- Rank.ai Customer Support Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Mention coveragepublic prompt brand mention coverage · observed Aug 16, 2026, 12:00 AM UTC37.5 percent100% confidence
- Source
- Rank.ai Customer Support Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Reviewed-brand presence sharepublic prompt brand mention share · observed Aug 16, 2026, 12:00 AM UTC26.471 percent100% confidence
- Source
- Rank.ai Customer Support Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Recommendation-prompt presencepublic prompt brand recommendation presence · observed Aug 16, 2026, 12:00 AM UTC54.167 percent100% confidence
- Source
- Rank.ai Customer Support Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Gemini citation sharepublic prompt gemini brand citation share · observed Aug 16, 2026, 12:00 AM UTC35.294 percent100% confidence
- Source
- Rank.ai Customer Support Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Gemini mention coveragepublic prompt gemini brand mention coverage · observed Aug 16, 2026, 12:00 AM UTC62.5 percent100% confidence
- Source
- Rank.ai Customer Support Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Gemini recommendation-prompt presencepublic prompt gemini brand recommendation presence · observed Aug 16, 2026, 12:00 AM UTC87.5 percent100% confidence
- Source
- Rank.ai Customer Support Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
OpenAI citation sharepublic prompt openai brand citation share · observed Aug 16, 2026, 12:00 AM UTC25 percent100% confidence
- Source
- Rank.ai Customer Support Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
OpenAI mention coveragepublic prompt openai brand mention coverage · observed Aug 16, 2026, 12:00 AM UTC50 percent100% confidence
- Source
- Rank.ai Customer Support Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
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OpenAI recommendation-prompt presencepublic prompt openai brand recommendation presence · observed Aug 16, 2026, 12:00 AM UTC75 percent100% confidence
- Source
- Rank.ai Customer Support Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
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