12 companieschecked Sep 1, 2026, 12:00 AM UTCdailyhow we measure this →CSV / JSON

As of

In front today

Maven AGI

37.5%OpenAI recommendation prompt presence

Ahead of second place: 0%
Held by the top three: 67%
Middle of the board: 6.3%
Below half the leader: 8 of 12

Highest 37.5%Middle 6.3%

Rank 1one bar per published rowRank 12

engines: 2 on 7 of 12 rows · 8 checks behind each row · 100% confidence across rows.

AI Customer Agents brands in OpenAI model API answers current rankings
Rank	Name	OpenAI recommendation prompt presence	Mention coverage	Share of names	Cited as source	Change	Why
01	Maven AGI	37.5%	16.67% · 8 / 48	21.05% · 8 / 38	36.84% · 7 / 19	10	This rank My rank
02	Cognigy	37.5%	14.58% · 7 / 48	18.42% · 7 / 38	0% · 0 / 19		This rank My rank
03	Salesforce Agentforce	25.0%	8.33% · 4 / 48	10.53% · 4 / 38	15.79% · 3 / 19	2	This rank My rank
04	Sierra	25.0%	4.17% · 2 / 48	5.26% · 2 / 38	0% · 0 / 19	2	This rank My rank
05	Decagon	12.5%	10.42% · 5 / 48	13.16% · 5 / 38	0% · 0 / 19	4	This rank My rank
06	PolyAI	12.5%	4.17% · 2 / 48	5.26% · 2 / 38	0% · 0 / 19	6	Showing My rank
07	Zendesk AI Agents	0.0%	8.33% · 4 / 48	10.53% · 4 / 38	15.79% · 3 / 19	3	This rank My rank
08	Ada	0.0%	8.33% · 4 / 48	10.53% · 4 / 38	21.05% · 4 / 19	1	This rank My rank
09	Forethought	0.0%	2.08% · 1 / 48	2.63% · 1 / 38	5.26% · 1 / 19		This rank My rank
10	Intercom Fin	0.0%	2.08% · 1 / 48	2.63% · 1 / 38	5.26% · 1 / 19	7	This rank My rank
11	Gorgias AI Agent	0.0%	0% · 0 / 48	0% · 0 / 38	0% · 0 / 19	3	This rank My rank
12	Kustomer AI Agents	0.0%	0% · 0 / 48	0% · 0 / 38	0% · 0 / 19	2	This rank My rank

Primary brandPrompt intentAnswer enginePrompt contains

Run live test

Answer presence2.1%1/48 filtered answers mention or cite Intercom Fin

Selected-set share9.1%Share of answer-presences among the compared brands, not market share

Owned citation answers11 answer-level URL signals on reviewed owned domains

Engine breadth1/3Engines with at least one observed presence

Filtered competitive answer-presence comparison
Brand	Presence	Vs. primary	Selected share	Mentions	Cited answers	Owned URL signals	Engine breadth
Salesforce Agentforcesalesforce.com	8.3%4/48	+6.2 pp	36.4%	2	3	3	2/3
Zendesk AI Agentszendesk.com	8.3%4/48	+6.2 pp	36.4%	1	3	3	2/3
Sierrasierra.ai	4.2%2/48	+2.1 pp	18.2%	2	0	0	1/3
Intercom Finintercom.com	2.1%1/48	BASE	9.1%	0	1	1	1/3

ANSWER-LEVEL OBSERVATIONS

Prompt × engine matrix

16 prompts · 48 immutable answer hashes · empty cells mean no compared brand was detected.

Brand presence by public prompt and answer engine
Public prompt	OpenAIopenai/gpt-4o-mini	Anthropicanthropic/claude-haiku-4-5	Geminigoogle/gemini-2.5-flash
01 Which AI customer service agent platforms are best for resolving requests accurately, taking safe actions, and handing off to people?recommendation	Salesforce Agentforce · C1Sierra 6 source URLs`cb98a975`	No selected brand 0 source URLs`85dcd21e`	Zendesk AI AgentsSalesforce Agentforce · C1 6 source URLs`3865e998`
02 Recommend an AI customer service agent for a global enterprise that needs governance, permissions, auditability, reliability, and support.recommendation	No selected brand 5 source URLs`df166886`	No selected brand 0 source URLs`0c8bc7fa`	Salesforce Agentforce · C1 6 source URLs`dab7d9a5`
03 Which AI support agent is strongest for a software company using product context, account data, technical documentation, and human escalation?recommendation	Salesforce Agentforce 8 source URLs`56f3defc`	No selected brand 0 source URLs`302ffcd0`	No selected brand 8 source URLs`cc228d7b`
04 Recommend an AI customer service agent for ecommerce that can answer questions and safely handle orders, returns, refunds, and exchanges.recommendation	No selected brand 3 source URLs`2f020dea`	No selected brand 0 source URLs`d5bfa4fa`	Zendesk AI Agents · C1 9 source URLs`5eb8ce55`
05 Which AI customer agent platforms are best for high-volume voice and digital contact centers with routing, quality, and workforce workflows?recommendation	No selected brand 8 source URLs`aaa6129a`	No selected brand 0 source URLs`03cc4abc`	No selected brand 7 source URLs`e2263c2d`
06 Recommend an AI service agent for a regulated business that needs grounded answers, approved actions, privacy controls, and complete audit logs.recommendation	Sierra 3 source URLs`a2cdc180`	No selected brand 0 source URLs`87a4a3b1`	No selected brand 9 source URLs`596bbc16`
07 Which AI customer service agents are strongest for multi-step requests that require identity checks, system actions, exceptions, and approvals?recommendation	No selected brand 5 source URLs`06d483b7`	No selected brand 0 source URLs`71fe2a20`	Zendesk AI Agents · C1 8 source URLs`cb13cf35`
08 Recommend an AI customer agent for multilingual service across chat, email, messaging, and voice with consistent policy and escalation.recommendation	No selected brand 5 source URLs`a405d98e`	No selected brand 0 source URLs`011440b6`	No selected brand 7 source URLs`a2919fa0`
09 Compare AI customer agent platforms on resolution quality, grounding, actions, channels, integrations, safety, analytics, governance, and price.commercial	No selected brand 5 source URLs`38539675`	No selected brand 0 source URLs`79ff42a4`	No selected brand 0 source URLs`f21af502`
10 Create a reproducible AI customer agent benchmark covering resolution, accuracy, policy compliance, actions, escalation, latency, and customer effort.commercial	Zendesk AI Agents · C1 7 source URLs`5c5f795e`	No selected brand 0 source URLs`2f3ea886`	No selected brand 2 source URLs`fb155c3d`
11 Design a safety test for AI customer agents using prompt injection, sensitive data, unauthorized actions, uncertainty, rollback, and escalation.commercial	No selected brand 0 source URLs`66dd2757`	No selected brand 0 source URLs`e35697fd`	No selected brand 0 source URLs`27682ced`
12 Compare AI customer agents on knowledge ingestion, freshness, citations, permissions, conflicting sources, structured facts, and answer controls.commercial	No selected brand 6 source URLs`8b699c85`	No selected brand 0 source URLs`e1fee54c`	No selected brand 7 source URLs`0ec5cc05`
13 Compare AI customer agents on help desk, CRM, commerce, identity, billing, order, product, telephony, workflow, and custom API integrations.commercial	No selected brand 6 source URLs`c7d308ad`	No selected brand 0 source URLs`3bc2a9a8`	No selected brand 5 source URLs`b4bda3fd`
14 How should a buyer compare AI customer agent pricing across resolutions, conversations, minutes, actions, models, implementation, and support?commercial	No selected brand 6 source URLs`5ca24185`	No selected brand 0 source URLs`358425b0`	No selected brand 5 source URLs`8bc11d4f`
15 Which criteria expose knowledge, workflow, action, evaluation, transcript, integration, model, export, and pricing lock-in in an AI customer agent?commercial	Intercom Fin · C1 7 source URLs`049a9b41`	No selected brand 0 source URLs`9dedd3f5`	No selected brand 9 source URLs`262e86ba`
16 Create a shortlist of AI customer agent vendors for a global company standardizing safe autonomous service across brands, regions, and channels.commercial	No selected brand 4 source URLs`9fb7159f`	No selected brand 0 source URLs`787b9379`	No selected brand 6 source URLs`ff72f33a`

STRUCTURED CITATION LEDGER

Sources shaping this filtered view

Hostnames are derived from validated public HTTP(S) URLs, not provider-supplied domain labels.

Validated citation sources in filtered answers
Source hostname	Cited answers	Distinct URLs	Engine breadth	Best position
fin.ai ↗	20	10	2	#1
kore.ai ↗	10	2	2	#2
mavenagi.com ↗	7	7	2	#1
ada.cx ↗	4	4	2	#1
usefini.com ↗	4	4	2	#3
reddit.com ↗	4	3	2	#1
asapp.com ↗	4	3	2	#2
nextiva.com ↗	4	2	2	#1
zendesk.com ↗	3	3	2	#2
salesforce.com ↗	3	2	2	#1
zenity.io ↗	3	2	2	#1
helply.com ↗	3	2	2	#3
artificialanalysis.ai ↗	3	1	2	#1
comm100.com ↗	3	1	1	#4
lorikeetcx.ai ↗	2	2	2	#2
sortresume.ai ↗	2	2	2	#2
bland.ai ↗	2	2	1	#3
linkedin.com ↗	2	2	1	#3
mindstudio.ai ↗	2	2	1	#4
retellai.com ↗	2	2	1	#5

PUBLIC-BENCHMARK PRIVACY BOUNDARY

This report contains only code-reviewed public prompts, deterministic brand counts, answer hashes, and validated structured citation URLs. Full model answers are neither stored nor published here. No customer, organization, or private tracked-prompt data is included.

ai-customer-agent-platforms-2026-07-27 / 4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583

Published rank: #6
Score: 12.5 percent
Sample size: 8

100% confidence · 100% component coverage · as of Sep 1, 2026, 12:00 AM UTC

SCORE CONSTRUCTION

Component ledger

13/13 evidenced

All components available · 1 evidence record each

Components contributing to PolyAI's rank
Component	Value	Weight	Contribution
public prompt anthropic brand mention coverage	0	0%	—
public prompt anthropic brand recommendation presence	0	0%	—
public prompt brand citation share	0	0%	—
public prompt brand engine breadth	2	0%	—
public prompt brand mention coverage	4.166667	0%	—
public prompt brand mention share	5.263158	0%	—
public prompt brand recommendation presence	8.333333	0%	—
public prompt gemini brand citation share	0	0%	—
public prompt gemini brand mention coverage	6.25	0%	—
public prompt gemini brand recommendation presence	12.5	0%	—
public prompt openai brand citation share	0	0%	—
public prompt openai brand mention coverage	6.25	0%	—
public prompt openai brand recommendation presence	12.5	100%	12.5

WHY IT MOVED

up since prior snapshot

+6 ranks

public prompt gemini brand recommendation presence0 → 12.5
+12.5
public prompt openai brand recommendation presence0 → 12.5
+12.5
public prompt brand recommendation presence0 → 8.333
+8.333
public prompt gemini brand mention coverage0 → 6.25
+6.25
public prompt openai brand mention coverage0 → 6.25
+6.25
public prompt brand mention share0 → 5.263
+5.263
public prompt brand mention coverage0 → 4.167
+4.167
public prompt brand engine breadth0 → 2
+2
public prompt anthropic brand mention coverage0 → 0
0
public prompt anthropic brand recommendation presence0 → 0
0
public prompt brand citation share0 → 0
0
public prompt gemini brand citation share0 → 0
0
public prompt openai brand citation share0 → 0
0

PRIMARY EVIDENCE

Source trail

13 public records

Anthropic mention coveragepublic prompt anthropic brand mention coverage · observed Sep 1, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["a64dea84-24b9-4720-8e3f-b492f31d8a2a","ea578204-edab-4d6b-be11-b3a0a047a0e3","e0a39e3d-c628-488f-a2ca-2105821a65d2","ac1cdc22-ac5c-40e8-9889-9fbc9bc10eda","89e4bfff-58c8-486d-b5ae-c97e875995e3","0cbf7b90-5e97-48ad-9c2e-d9b2ed98296a","e8bf7ab1-4621-49f5-b12b-40dd77de914a","9276aa41-eef9-49af-8d13-43cb077f05d6","9f3aeb00-3522-4c41-b744-3ba0ce364d08","e3e4bfa4-5054-4f36-8bd6-2da711a4c78d","84d332cb-68ca-4890-945f-8ec19cba09f0","1637084e-4ffa-4dd7-8ccb-e0221aec9da0","517874d9-6490-4212-bb5e-bdba20c194cc","b7b642c7-2950-4f9a-be0a-0576d9cef5ed","649cfe41-f5d0-439d-88fa-e38f6d90a9be","05f6ec49-2a16-4a46-8e87-c6561de1d89b","25cc30f1-c208-4779-a7ce-e504fce92c27","911fb7d9-dde0-4e97-bee1-8eb2a836a8b1","70649f9d-18e8-443b-b967-67f1115f3eb4","33741f7b-597e-4ad8-b5b9-d8c54813c854","67a0d802-ca04-4006-8310-a99b89c05763","92762b2d-8c29-4ecc-8ec4-ff37a43557cc","a46393d5-cc6d-4696-9e43-30e17cb37b47","b35e4013-b54b-4307-898b-3997374299fe","718a4328-902d-4086-8521-c9e5682dffab","b5ed9459-458d-4dd7-895b-de1e7d42d003","9b9519ee-915a-4d4f-826d-8fcfe4d42e1a","f5aeac7c-3b13-4d44-8e92-a7d14a57c680","42f6df88-7008-4302-a89a-669626e28ce0","73701bf9-6b9e-4fe2-be3b-a39f09cf6d50","983bf82f-7943-48ca-9d0c-d45e81de6259","b4249fc5-2278-4838-89a3-16a0b35a8651","f287acb8-fce9-466c-98c1-2135966b0715","ab05cf08-035e-4123-a6e0-01f8d30424ff","bd4b2803-3c26-4623-ba10-f1183c9516b9","588d3598-eebb-40f4-95f1-dfa89cc28537","5feaebae-ffc6-4b0d-bc83-5c5ca64315bd","001a5f73-b7b6-4692-be8f-62584ee2b0f1","1353018b-e1c7-4b3a-9568-2b025bd85c6a","92ac48f1-2f73-429a-8797-efba0247632d","a488f532-9bbf-4511-8225-4a05be9dc582","813e318a-bf3c-4bc5-8ee7-e7b0350a174c","e49281eb-3430-4e43-9557-7808ad1fbd0c","41dd8801-ca2e-4087-9a1b-7f298dfffb9b","c6adf557-ce87-4e05-bbe8-d858a3ab54b2","445c579c-cf03-4bf5-9fe9-4ffd2d324ec4","8f147c26-0698-41cc-9fa5-6232a33dbcc3","39112f46-2cbe-4cbd-aac7-22f5e07d1417"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open primary evidence ↗
Anthropic recommendation-prompt presencepublic prompt anthropic brand recommendation presence · observed Sep 1, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["a64dea84-24b9-4720-8e3f-b492f31d8a2a","ea578204-edab-4d6b-be11-b3a0a047a0e3","e0a39e3d-c628-488f-a2ca-2105821a65d2","ac1cdc22-ac5c-40e8-9889-9fbc9bc10eda","89e4bfff-58c8-486d-b5ae-c97e875995e3","0cbf7b90-5e97-48ad-9c2e-d9b2ed98296a","e8bf7ab1-4621-49f5-b12b-40dd77de914a","9276aa41-eef9-49af-8d13-43cb077f05d6","9f3aeb00-3522-4c41-b744-3ba0ce364d08","e3e4bfa4-5054-4f36-8bd6-2da711a4c78d","84d332cb-68ca-4890-945f-8ec19cba09f0","1637084e-4ffa-4dd7-8ccb-e0221aec9da0","517874d9-6490-4212-bb5e-bdba20c194cc","b7b642c7-2950-4f9a-be0a-0576d9cef5ed","649cfe41-f5d0-439d-88fa-e38f6d90a9be","05f6ec49-2a16-4a46-8e87-c6561de1d89b","25cc30f1-c208-4779-a7ce-e504fce92c27","911fb7d9-dde0-4e97-bee1-8eb2a836a8b1","70649f9d-18e8-443b-b967-67f1115f3eb4","33741f7b-597e-4ad8-b5b9-d8c54813c854","67a0d802-ca04-4006-8310-a99b89c05763","92762b2d-8c29-4ecc-8ec4-ff37a43557cc","a46393d5-cc6d-4696-9e43-30e17cb37b47","b35e4013-b54b-4307-898b-3997374299fe","718a4328-902d-4086-8521-c9e5682dffab","b5ed9459-458d-4dd7-895b-de1e7d42d003","9b9519ee-915a-4d4f-826d-8fcfe4d42e1a","f5aeac7c-3b13-4d44-8e92-a7d14a57c680","42f6df88-7008-4302-a89a-669626e28ce0","73701bf9-6b9e-4fe2-be3b-a39f09cf6d50","983bf82f-7943-48ca-9d0c-d45e81de6259","b4249fc5-2278-4838-89a3-16a0b35a8651","f287acb8-fce9-466c-98c1-2135966b0715","ab05cf08-035e-4123-a6e0-01f8d30424ff","bd4b2803-3c26-4623-ba10-f1183c9516b9","588d3598-eebb-40f4-95f1-dfa89cc28537","5feaebae-ffc6-4b0d-bc83-5c5ca64315bd","001a5f73-b7b6-4692-be8f-62584ee2b0f1","1353018b-e1c7-4b3a-9568-2b025bd85c6a","92ac48f1-2f73-429a-8797-efba0247632d","a488f532-9bbf-4511-8225-4a05be9dc582","813e318a-bf3c-4bc5-8ee7-e7b0350a174c","e49281eb-3430-4e43-9557-7808ad1fbd0c","41dd8801-ca2e-4087-9a1b-7f298dfffb9b","c6adf557-ce87-4e05-bbe8-d858a3ab54b2","445c579c-cf03-4bf5-9fe9-4ffd2d324ec4","8f147c26-0698-41cc-9fa5-6232a33dbcc3","39112f46-2cbe-4cbd-aac7-22f5e07d1417"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open primary evidence ↗
Citation sharepublic prompt brand citation share · observed Sep 1, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["a64dea84-24b9-4720-8e3f-b492f31d8a2a","ea578204-edab-4d6b-be11-b3a0a047a0e3","e0a39e3d-c628-488f-a2ca-2105821a65d2","ac1cdc22-ac5c-40e8-9889-9fbc9bc10eda","89e4bfff-58c8-486d-b5ae-c97e875995e3","0cbf7b90-5e97-48ad-9c2e-d9b2ed98296a","e8bf7ab1-4621-49f5-b12b-40dd77de914a","9276aa41-eef9-49af-8d13-43cb077f05d6","9f3aeb00-3522-4c41-b744-3ba0ce364d08","e3e4bfa4-5054-4f36-8bd6-2da711a4c78d","84d332cb-68ca-4890-945f-8ec19cba09f0","1637084e-4ffa-4dd7-8ccb-e0221aec9da0","517874d9-6490-4212-bb5e-bdba20c194cc","b7b642c7-2950-4f9a-be0a-0576d9cef5ed","649cfe41-f5d0-439d-88fa-e38f6d90a9be","05f6ec49-2a16-4a46-8e87-c6561de1d89b","25cc30f1-c208-4779-a7ce-e504fce92c27","911fb7d9-dde0-4e97-bee1-8eb2a836a8b1","70649f9d-18e8-443b-b967-67f1115f3eb4","33741f7b-597e-4ad8-b5b9-d8c54813c854","67a0d802-ca04-4006-8310-a99b89c05763","92762b2d-8c29-4ecc-8ec4-ff37a43557cc","a46393d5-cc6d-4696-9e43-30e17cb37b47","b35e4013-b54b-4307-898b-3997374299fe","718a4328-902d-4086-8521-c9e5682dffab","b5ed9459-458d-4dd7-895b-de1e7d42d003","9b9519ee-915a-4d4f-826d-8fcfe4d42e1a","f5aeac7c-3b13-4d44-8e92-a7d14a57c680","42f6df88-7008-4302-a89a-669626e28ce0","73701bf9-6b9e-4fe2-be3b-a39f09cf6d50","983bf82f-7943-48ca-9d0c-d45e81de6259","b4249fc5-2278-4838-89a3-16a0b35a8651","f287acb8-fce9-466c-98c1-2135966b0715","ab05cf08-035e-4123-a6e0-01f8d30424ff","bd4b2803-3c26-4623-ba10-f1183c9516b9","588d3598-eebb-40f4-95f1-dfa89cc28537","5feaebae-ffc6-4b0d-bc83-5c5ca64315bd","001a5f73-b7b6-4692-be8f-62584ee2b0f1","1353018b-e1c7-4b3a-9568-2b025bd85c6a","92ac48f1-2f73-429a-8797-efba0247632d","a488f532-9bbf-4511-8225-4a05be9dc582","813e318a-bf3c-4bc5-8ee7-e7b0350a174c","e49281eb-3430-4e43-9557-7808ad1fbd0c","41dd8801-ca2e-4087-9a1b-7f298dfffb9b","c6adf557-ce87-4e05-bbe8-d858a3ab54b2","445c579c-cf03-4bf5-9fe9-4ffd2d324ec4","8f147c26-0698-41cc-9fa5-6232a33dbcc3","39112f46-2cbe-4cbd-aac7-22f5e07d1417"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open primary evidence ↗
Engine breadthpublic prompt brand engine breadth · observed Sep 1, 2026, 12:00 AM UTC2 engines100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["a64dea84-24b9-4720-8e3f-b492f31d8a2a","ea578204-edab-4d6b-be11-b3a0a047a0e3","e0a39e3d-c628-488f-a2ca-2105821a65d2","ac1cdc22-ac5c-40e8-9889-9fbc9bc10eda","89e4bfff-58c8-486d-b5ae-c97e875995e3","0cbf7b90-5e97-48ad-9c2e-d9b2ed98296a","e8bf7ab1-4621-49f5-b12b-40dd77de914a","9276aa41-eef9-49af-8d13-43cb077f05d6","9f3aeb00-3522-4c41-b744-3ba0ce364d08","e3e4bfa4-5054-4f36-8bd6-2da711a4c78d","84d332cb-68ca-4890-945f-8ec19cba09f0","1637084e-4ffa-4dd7-8ccb-e0221aec9da0","517874d9-6490-4212-bb5e-bdba20c194cc","b7b642c7-2950-4f9a-be0a-0576d9cef5ed","649cfe41-f5d0-439d-88fa-e38f6d90a9be","05f6ec49-2a16-4a46-8e87-c6561de1d89b","25cc30f1-c208-4779-a7ce-e504fce92c27","911fb7d9-dde0-4e97-bee1-8eb2a836a8b1","70649f9d-18e8-443b-b967-67f1115f3eb4","33741f7b-597e-4ad8-b5b9-d8c54813c854","67a0d802-ca04-4006-8310-a99b89c05763","92762b2d-8c29-4ecc-8ec4-ff37a43557cc","a46393d5-cc6d-4696-9e43-30e17cb37b47","b35e4013-b54b-4307-898b-3997374299fe","718a4328-902d-4086-8521-c9e5682dffab","b5ed9459-458d-4dd7-895b-de1e7d42d003","9b9519ee-915a-4d4f-826d-8fcfe4d42e1a","f5aeac7c-3b13-4d44-8e92-a7d14a57c680","42f6df88-7008-4302-a89a-669626e28ce0","73701bf9-6b9e-4fe2-be3b-a39f09cf6d50","983bf82f-7943-48ca-9d0c-d45e81de6259","b4249fc5-2278-4838-89a3-16a0b35a8651","f287acb8-fce9-466c-98c1-2135966b0715","ab05cf08-035e-4123-a6e0-01f8d30424ff","bd4b2803-3c26-4623-ba10-f1183c9516b9","588d3598-eebb-40f4-95f1-dfa89cc28537","5feaebae-ffc6-4b0d-bc83-5c5ca64315bd","001a5f73-b7b6-4692-be8f-62584ee2b0f1","1353018b-e1c7-4b3a-9568-2b025bd85c6a","92ac48f1-2f73-429a-8797-efba0247632d","a488f532-9bbf-4511-8225-4a05be9dc582","813e318a-bf3c-4bc5-8ee7-e7b0350a174c","e49281eb-3430-4e43-9557-7808ad1fbd0c","41dd8801-ca2e-4087-9a1b-7f298dfffb9b","c6adf557-ce87-4e05-bbe8-d858a3ab54b2","445c579c-cf03-4bf5-9fe9-4ffd2d324ec4","8f147c26-0698-41cc-9fa5-6232a33dbcc3","39112f46-2cbe-4cbd-aac7-22f5e07d1417"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open primary evidence ↗
Mention coveragepublic prompt brand mention coverage · observed Sep 1, 2026, 12:00 AM UTC4.167 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["a64dea84-24b9-4720-8e3f-b492f31d8a2a","ea578204-edab-4d6b-be11-b3a0a047a0e3","e0a39e3d-c628-488f-a2ca-2105821a65d2","ac1cdc22-ac5c-40e8-9889-9fbc9bc10eda","89e4bfff-58c8-486d-b5ae-c97e875995e3","0cbf7b90-5e97-48ad-9c2e-d9b2ed98296a","e8bf7ab1-4621-49f5-b12b-40dd77de914a","9276aa41-eef9-49af-8d13-43cb077f05d6","9f3aeb00-3522-4c41-b744-3ba0ce364d08","e3e4bfa4-5054-4f36-8bd6-2da711a4c78d","84d332cb-68ca-4890-945f-8ec19cba09f0","1637084e-4ffa-4dd7-8ccb-e0221aec9da0","517874d9-6490-4212-bb5e-bdba20c194cc","b7b642c7-2950-4f9a-be0a-0576d9cef5ed","649cfe41-f5d0-439d-88fa-e38f6d90a9be","05f6ec49-2a16-4a46-8e87-c6561de1d89b","25cc30f1-c208-4779-a7ce-e504fce92c27","911fb7d9-dde0-4e97-bee1-8eb2a836a8b1","70649f9d-18e8-443b-b967-67f1115f3eb4","33741f7b-597e-4ad8-b5b9-d8c54813c854","67a0d802-ca04-4006-8310-a99b89c05763","92762b2d-8c29-4ecc-8ec4-ff37a43557cc","a46393d5-cc6d-4696-9e43-30e17cb37b47","b35e4013-b54b-4307-898b-3997374299fe","718a4328-902d-4086-8521-c9e5682dffab","b5ed9459-458d-4dd7-895b-de1e7d42d003","9b9519ee-915a-4d4f-826d-8fcfe4d42e1a","f5aeac7c-3b13-4d44-8e92-a7d14a57c680","42f6df88-7008-4302-a89a-669626e28ce0","73701bf9-6b9e-4fe2-be3b-a39f09cf6d50","983bf82f-7943-48ca-9d0c-d45e81de6259","b4249fc5-2278-4838-89a3-16a0b35a8651","f287acb8-fce9-466c-98c1-2135966b0715","ab05cf08-035e-4123-a6e0-01f8d30424ff","bd4b2803-3c26-4623-ba10-f1183c9516b9","588d3598-eebb-40f4-95f1-dfa89cc28537","5feaebae-ffc6-4b0d-bc83-5c5ca64315bd","001a5f73-b7b6-4692-be8f-62584ee2b0f1","1353018b-e1c7-4b3a-9568-2b025bd85c6a","92ac48f1-2f73-429a-8797-efba0247632d","a488f532-9bbf-4511-8225-4a05be9dc582","813e318a-bf3c-4bc5-8ee7-e7b0350a174c","e49281eb-3430-4e43-9557-7808ad1fbd0c","41dd8801-ca2e-4087-9a1b-7f298dfffb9b","c6adf557-ce87-4e05-bbe8-d858a3ab54b2","445c579c-cf03-4bf5-9fe9-4ffd2d324ec4","8f147c26-0698-41cc-9fa5-6232a33dbcc3","39112f46-2cbe-4cbd-aac7-22f5e07d1417"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open primary evidence ↗
Reviewed-brand presence sharepublic prompt brand mention share · observed Sep 1, 2026, 12:00 AM UTC5.263 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["a64dea84-24b9-4720-8e3f-b492f31d8a2a","ea578204-edab-4d6b-be11-b3a0a047a0e3","e0a39e3d-c628-488f-a2ca-2105821a65d2","ac1cdc22-ac5c-40e8-9889-9fbc9bc10eda","89e4bfff-58c8-486d-b5ae-c97e875995e3","0cbf7b90-5e97-48ad-9c2e-d9b2ed98296a","e8bf7ab1-4621-49f5-b12b-40dd77de914a","9276aa41-eef9-49af-8d13-43cb077f05d6","9f3aeb00-3522-4c41-b744-3ba0ce364d08","e3e4bfa4-5054-4f36-8bd6-2da711a4c78d","84d332cb-68ca-4890-945f-8ec19cba09f0","1637084e-4ffa-4dd7-8ccb-e0221aec9da0","517874d9-6490-4212-bb5e-bdba20c194cc","b7b642c7-2950-4f9a-be0a-0576d9cef5ed","649cfe41-f5d0-439d-88fa-e38f6d90a9be","05f6ec49-2a16-4a46-8e87-c6561de1d89b","25cc30f1-c208-4779-a7ce-e504fce92c27","911fb7d9-dde0-4e97-bee1-8eb2a836a8b1","70649f9d-18e8-443b-b967-67f1115f3eb4","33741f7b-597e-4ad8-b5b9-d8c54813c854","67a0d802-ca04-4006-8310-a99b89c05763","92762b2d-8c29-4ecc-8ec4-ff37a43557cc","a46393d5-cc6d-4696-9e43-30e17cb37b47","b35e4013-b54b-4307-898b-3997374299fe","718a4328-902d-4086-8521-c9e5682dffab","b5ed9459-458d-4dd7-895b-de1e7d42d003","9b9519ee-915a-4d4f-826d-8fcfe4d42e1a","f5aeac7c-3b13-4d44-8e92-a7d14a57c680","42f6df88-7008-4302-a89a-669626e28ce0","73701bf9-6b9e-4fe2-be3b-a39f09cf6d50","983bf82f-7943-48ca-9d0c-d45e81de6259","b4249fc5-2278-4838-89a3-16a0b35a8651","f287acb8-fce9-466c-98c1-2135966b0715","ab05cf08-035e-4123-a6e0-01f8d30424ff","bd4b2803-3c26-4623-ba10-f1183c9516b9","588d3598-eebb-40f4-95f1-dfa89cc28537","5feaebae-ffc6-4b0d-bc83-5c5ca64315bd","001a5f73-b7b6-4692-be8f-62584ee2b0f1","1353018b-e1c7-4b3a-9568-2b025bd85c6a","92ac48f1-2f73-429a-8797-efba0247632d","a488f532-9bbf-4511-8225-4a05be9dc582","813e318a-bf3c-4bc5-8ee7-e7b0350a174c","e49281eb-3430-4e43-9557-7808ad1fbd0c","41dd8801-ca2e-4087-9a1b-7f298dfffb9b","c6adf557-ce87-4e05-bbe8-d858a3ab54b2","445c579c-cf03-4bf5-9fe9-4ffd2d324ec4","8f147c26-0698-41cc-9fa5-6232a33dbcc3","39112f46-2cbe-4cbd-aac7-22f5e07d1417"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open primary evidence ↗
Recommendation-prompt presencepublic prompt brand recommendation presence · observed Sep 1, 2026, 12:00 AM UTC8.333 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["a64dea84-24b9-4720-8e3f-b492f31d8a2a","ea578204-edab-4d6b-be11-b3a0a047a0e3","e0a39e3d-c628-488f-a2ca-2105821a65d2","ac1cdc22-ac5c-40e8-9889-9fbc9bc10eda","89e4bfff-58c8-486d-b5ae-c97e875995e3","0cbf7b90-5e97-48ad-9c2e-d9b2ed98296a","e8bf7ab1-4621-49f5-b12b-40dd77de914a","9276aa41-eef9-49af-8d13-43cb077f05d6","9f3aeb00-3522-4c41-b744-3ba0ce364d08","e3e4bfa4-5054-4f36-8bd6-2da711a4c78d","84d332cb-68ca-4890-945f-8ec19cba09f0","1637084e-4ffa-4dd7-8ccb-e0221aec9da0","517874d9-6490-4212-bb5e-bdba20c194cc","b7b642c7-2950-4f9a-be0a-0576d9cef5ed","649cfe41-f5d0-439d-88fa-e38f6d90a9be","05f6ec49-2a16-4a46-8e87-c6561de1d89b","25cc30f1-c208-4779-a7ce-e504fce92c27","911fb7d9-dde0-4e97-bee1-8eb2a836a8b1","70649f9d-18e8-443b-b967-67f1115f3eb4","33741f7b-597e-4ad8-b5b9-d8c54813c854","67a0d802-ca04-4006-8310-a99b89c05763","92762b2d-8c29-4ecc-8ec4-ff37a43557cc","a46393d5-cc6d-4696-9e43-30e17cb37b47","b35e4013-b54b-4307-898b-3997374299fe","718a4328-902d-4086-8521-c9e5682dffab","b5ed9459-458d-4dd7-895b-de1e7d42d003","9b9519ee-915a-4d4f-826d-8fcfe4d42e1a","f5aeac7c-3b13-4d44-8e92-a7d14a57c680","42f6df88-7008-4302-a89a-669626e28ce0","73701bf9-6b9e-4fe2-be3b-a39f09cf6d50","983bf82f-7943-48ca-9d0c-d45e81de6259","b4249fc5-2278-4838-89a3-16a0b35a8651","f287acb8-fce9-466c-98c1-2135966b0715","ab05cf08-035e-4123-a6e0-01f8d30424ff","bd4b2803-3c26-4623-ba10-f1183c9516b9","588d3598-eebb-40f4-95f1-dfa89cc28537","5feaebae-ffc6-4b0d-bc83-5c5ca64315bd","001a5f73-b7b6-4692-be8f-62584ee2b0f1","1353018b-e1c7-4b3a-9568-2b025bd85c6a","92ac48f1-2f73-429a-8797-efba0247632d","a488f532-9bbf-4511-8225-4a05be9dc582","813e318a-bf3c-4bc5-8ee7-e7b0350a174c","e49281eb-3430-4e43-9557-7808ad1fbd0c","41dd8801-ca2e-4087-9a1b-7f298dfffb9b","c6adf557-ce87-4e05-bbe8-d858a3ab54b2","445c579c-cf03-4bf5-9fe9-4ffd2d324ec4","8f147c26-0698-41cc-9fa5-6232a33dbcc3","39112f46-2cbe-4cbd-aac7-22f5e07d1417"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open primary evidence ↗
Gemini citation sharepublic prompt gemini brand citation share · observed Sep 1, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["a64dea84-24b9-4720-8e3f-b492f31d8a2a","ea578204-edab-4d6b-be11-b3a0a047a0e3","e0a39e3d-c628-488f-a2ca-2105821a65d2","ac1cdc22-ac5c-40e8-9889-9fbc9bc10eda","89e4bfff-58c8-486d-b5ae-c97e875995e3","0cbf7b90-5e97-48ad-9c2e-d9b2ed98296a","e8bf7ab1-4621-49f5-b12b-40dd77de914a","9276aa41-eef9-49af-8d13-43cb077f05d6","9f3aeb00-3522-4c41-b744-3ba0ce364d08","e3e4bfa4-5054-4f36-8bd6-2da711a4c78d","84d332cb-68ca-4890-945f-8ec19cba09f0","1637084e-4ffa-4dd7-8ccb-e0221aec9da0","517874d9-6490-4212-bb5e-bdba20c194cc","b7b642c7-2950-4f9a-be0a-0576d9cef5ed","649cfe41-f5d0-439d-88fa-e38f6d90a9be","05f6ec49-2a16-4a46-8e87-c6561de1d89b","25cc30f1-c208-4779-a7ce-e504fce92c27","911fb7d9-dde0-4e97-bee1-8eb2a836a8b1","70649f9d-18e8-443b-b967-67f1115f3eb4","33741f7b-597e-4ad8-b5b9-d8c54813c854","67a0d802-ca04-4006-8310-a99b89c05763","92762b2d-8c29-4ecc-8ec4-ff37a43557cc","a46393d5-cc6d-4696-9e43-30e17cb37b47","b35e4013-b54b-4307-898b-3997374299fe","718a4328-902d-4086-8521-c9e5682dffab","b5ed9459-458d-4dd7-895b-de1e7d42d003","9b9519ee-915a-4d4f-826d-8fcfe4d42e1a","f5aeac7c-3b13-4d44-8e92-a7d14a57c680","42f6df88-7008-4302-a89a-669626e28ce0","73701bf9-6b9e-4fe2-be3b-a39f09cf6d50","983bf82f-7943-48ca-9d0c-d45e81de6259","b4249fc5-2278-4838-89a3-16a0b35a8651","f287acb8-fce9-466c-98c1-2135966b0715","ab05cf08-035e-4123-a6e0-01f8d30424ff","bd4b2803-3c26-4623-ba10-f1183c9516b9","588d3598-eebb-40f4-95f1-dfa89cc28537","5feaebae-ffc6-4b0d-bc83-5c5ca64315bd","001a5f73-b7b6-4692-be8f-62584ee2b0f1","1353018b-e1c7-4b3a-9568-2b025bd85c6a","92ac48f1-2f73-429a-8797-efba0247632d","a488f532-9bbf-4511-8225-4a05be9dc582","813e318a-bf3c-4bc5-8ee7-e7b0350a174c","e49281eb-3430-4e43-9557-7808ad1fbd0c","41dd8801-ca2e-4087-9a1b-7f298dfffb9b","c6adf557-ce87-4e05-bbe8-d858a3ab54b2","445c579c-cf03-4bf5-9fe9-4ffd2d324ec4","8f147c26-0698-41cc-9fa5-6232a33dbcc3","39112f46-2cbe-4cbd-aac7-22f5e07d1417"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open primary evidence ↗
Gemini mention coveragepublic prompt gemini brand mention coverage · observed Sep 1, 2026, 12:00 AM UTC6.25 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["a64dea84-24b9-4720-8e3f-b492f31d8a2a","ea578204-edab-4d6b-be11-b3a0a047a0e3","e0a39e3d-c628-488f-a2ca-2105821a65d2","ac1cdc22-ac5c-40e8-9889-9fbc9bc10eda","89e4bfff-58c8-486d-b5ae-c97e875995e3","0cbf7b90-5e97-48ad-9c2e-d9b2ed98296a","e8bf7ab1-4621-49f5-b12b-40dd77de914a","9276aa41-eef9-49af-8d13-43cb077f05d6","9f3aeb00-3522-4c41-b744-3ba0ce364d08","e3e4bfa4-5054-4f36-8bd6-2da711a4c78d","84d332cb-68ca-4890-945f-8ec19cba09f0","1637084e-4ffa-4dd7-8ccb-e0221aec9da0","517874d9-6490-4212-bb5e-bdba20c194cc","b7b642c7-2950-4f9a-be0a-0576d9cef5ed","649cfe41-f5d0-439d-88fa-e38f6d90a9be","05f6ec49-2a16-4a46-8e87-c6561de1d89b","25cc30f1-c208-4779-a7ce-e504fce92c27","911fb7d9-dde0-4e97-bee1-8eb2a836a8b1","70649f9d-18e8-443b-b967-67f1115f3eb4","33741f7b-597e-4ad8-b5b9-d8c54813c854","67a0d802-ca04-4006-8310-a99b89c05763","92762b2d-8c29-4ecc-8ec4-ff37a43557cc","a46393d5-cc6d-4696-9e43-30e17cb37b47","b35e4013-b54b-4307-898b-3997374299fe","718a4328-902d-4086-8521-c9e5682dffab","b5ed9459-458d-4dd7-895b-de1e7d42d003","9b9519ee-915a-4d4f-826d-8fcfe4d42e1a","f5aeac7c-3b13-4d44-8e92-a7d14a57c680","42f6df88-7008-4302-a89a-669626e28ce0","73701bf9-6b9e-4fe2-be3b-a39f09cf6d50","983bf82f-7943-48ca-9d0c-d45e81de6259","b4249fc5-2278-4838-89a3-16a0b35a8651","f287acb8-fce9-466c-98c1-2135966b0715","ab05cf08-035e-4123-a6e0-01f8d30424ff","bd4b2803-3c26-4623-ba10-f1183c9516b9","588d3598-eebb-40f4-95f1-dfa89cc28537","5feaebae-ffc6-4b0d-bc83-5c5ca64315bd","001a5f73-b7b6-4692-be8f-62584ee2b0f1","1353018b-e1c7-4b3a-9568-2b025bd85c6a","92ac48f1-2f73-429a-8797-efba0247632d","a488f532-9bbf-4511-8225-4a05be9dc582","813e318a-bf3c-4bc5-8ee7-e7b0350a174c","e49281eb-3430-4e43-9557-7808ad1fbd0c","41dd8801-ca2e-4087-9a1b-7f298dfffb9b","c6adf557-ce87-4e05-bbe8-d858a3ab54b2","445c579c-cf03-4bf5-9fe9-4ffd2d324ec4","8f147c26-0698-41cc-9fa5-6232a33dbcc3","39112f46-2cbe-4cbd-aac7-22f5e07d1417"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open primary evidence ↗
Gemini recommendation-prompt presencepublic prompt gemini brand recommendation presence · observed Sep 1, 2026, 12:00 AM UTC12.5 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
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Open primary evidence ↗
OpenAI citation sharepublic prompt openai brand citation share · observed Sep 1, 2026, 12:00 AM UTC0 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
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Open primary evidence ↗
OpenAI mention coveragepublic prompt openai brand mention coverage · observed Sep 1, 2026, 12:00 AM UTC6.25 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
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Open primary evidence ↗
OpenAI recommendation-prompt presencepublic prompt openai brand recommendation presence · observed Sep 1, 2026, 12:00 AM UTC12.5 percent100% confidence
Source
Rank.ai AI Customer Agents Prompt Benchmark
Grade
A
Freshness
fresh
Locator
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Plain textAI Customer Agents Brands in OpenAI Model API Answers. Rank.ai, data as of September 1, 2026. https://www.rank.ai/rankings/ai-customer-agents/ai-customer-agent-platforms-brand-openai-visibility
HTML<a href="https://www.rank.ai/rankings/ai-customer-agents/ai-customer-agent-platforms-brand-openai-visibility">AI Customer Agents Brands in OpenAI Model API Answers</a> — Rank.ai, data as of September 1, 2026
Markdown[AI Customer Agents Brands in OpenAI Model API Answers](https://www.rank.ai/rankings/ai-customer-agents/ai-customer-agent-platforms-brand-openai-visibility) — Rank.ai, data as of September 1, 2026
APARank.ai. (2026). AI Customer Agents Brands in OpenAI Model API Answers. Retrieved September 11, 2026, from https://www.rank.ai/rankings/ai-customer-agents/ai-customer-agent-platforms-brand-openai-visibility

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<iframe src="https://www.rank.ai/embed/boards/ai-customer-agent-platforms-brand-openai-visibility" title="AI Customer Agents Brands in OpenAI Model API Answers" width="100%" height="420" loading="lazy" style="border:1px solid #111;max-width:720px"></iframe>
<p style="font-size:12px">Source: <a href="https://www.rank.ai/rankings/ai-customer-agents/ai-customer-agent-platforms-brand-openai-visibility">AI Customer Agents Brands in OpenAI Model API Answers</a> by Rank.ai</p>

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