Reviewed AI customer agent platforms ranked by how often answers to the category's recommendation questions name or cite them, across three model APIs.
AI customer agents
AI Customer Agents brands in Gemini model API answers
12 companies ranked by how often Google's Gemini model API names or cites them.
37.5%
Zendesk AI Agents ranks first
Gemini recommendation prompt presence
12
Companies ranked
Oct 10
Snapshot recorded
2026 · Rotating schedule
8
Answers behind each row
From the OpenAI, Anthropic and Google model APIs
All 12 companies by gemini recommendation prompt presence
Zendesk AI Agents leads at 37.5%; the middle of the board sits at 12.5%.
- Ahead of second place
- 12.5%
- Held by the top three
- 64%
- Middle of the board
- 12.5%
- Below half the leader
- 9 of 12
Rank, name and gemini recommendation prompt presenceMiddle 12.5%
- 1Zendesk AI Agents37.5%
- 2Maven AGI25.0%
- 3Intercom Fin25.0%
- 4Decagon12.5%
- 5Salesforce Agentforce12.5%
- 6Ada12.5%
- 7Kustomer AI Agents12.5%
- 8Cognigy0.0%
- 9PolyAI0.0%
- 10Forethought0.0%
- 11Gorgias AI Agent0.0%
- 12Sierra0.0%
8 checks behind each row · 100% confidence across rows.
| Rank | Name | Gemini recommendation prompt presence | Mention coverage | Share of names | Cited as source | Change | Why |
|---|---|---|---|---|---|---|---|
| 01 | Zendesk AI Agents | 37.5% | 12.5% · 6 / 48 | 18.18% · 6 / 33 | 25% · 6 / 24 | This rankMy rank | |
| 02 | Maven AGI | 25.0% | 14.58% · 7 / 48 | 21.21% · 7 / 33 | 29.17% · 7 / 24 | This rankMy rank | |
| 03 | Intercom Fin | 25.0% | 14.58% · 7 / 48 | 21.21% · 7 / 33 | 20.83% · 5 / 24 | 7 | This rankMy rank |
| 04 | Decagon | 12.5% | 4.17% · 2 / 48 | 6.06% · 2 / 33 | 8.33% · 2 / 24 | This rankMy rank | |
| 05 | Salesforce Agentforce | 12.5% | 4.17% · 2 / 48 | 6.06% · 2 / 33 | 4.17% · 1 / 24 | 2 | This rankMy rank |
| 06 | Ada | 12.5% | 4.17% · 2 / 48 | 6.06% · 2 / 33 | 8.33% · 2 / 24 | 1 | This rankMy rank |
| 07 | Kustomer AI Agents | 12.5% | 2.08% · 1 / 48 | 3.03% · 1 / 33 | 4.17% · 1 / 24 | 5 | This rankMy rank |
| 08 | Cognigy | 0.0% | 10.42% · 5 / 48 | 15.15% · 5 / 33 | 0% · 0 / 24 | 2 | This rankMy rank |
| 09 | PolyAI | 0.0% | 2.08% · 1 / 48 | 3.03% · 1 / 33 | 0% · 0 / 24 | 2 | ShowingMy rank |
| 10 | Forethought | 0.0% | 0% · 0 / 48 | 0% · 0 / 33 | 0% · 0 / 24 | 1 | This rankMy rank |
| 11 | Gorgias AI Agent | 0.0% | 0% · 0 / 48 | 0% · 0 / 33 | 0% · 0 / 24 | This rankMy rank | |
| 12 | Sierra | 0.0% | 0% · 0 / 48 | 0% · 0 / 33 | 0% · 0 / 24 | 4 | This rankMy rank |
Why this rank
PolyAI on AI Customer Agents Brands in Gemini Model API Answers
Snapshot of Oct 10, 2026, 12:00 AM UTC · Link to this snapshot
Ranks a reviewed AI Customer Agents brand universe using a fixed, public set of neutral commercial prompts across 3 AI providers.
9
Rank on this board
0 percent
Score
8
Answers behind the score
100% confidence · 1 of 1 components evidenced
What the score is built from
1 of 1 evidencedEvery component evidenced · 1 evidence record each
| Component | Value | Contribution |
|---|---|---|
| Gemini brand recommendation presence | 0 | 0 |
Moved down since the previous snapshot
-2 places- Gemini brand recommendation presence12.5 to 0-12.5
- Gemini brand mention coverage6.25 to 0-6.25
- Recommendation presence8.333 to 4.167-4.167
- Mention share5.263 to 3.03-2.233
- Mention coverage4.167 to 2.083-2.083
- Engine breadth2 to 1-1
- Anthropic brand mention coverage0 to 00
- Anthropic brand recommendation presence0 to 00
- Citation share0 to 00
- Gemini brand citation share0 to 00
- OpenAI brand citation share0 to 00
- OpenAI brand mention coverage6.25 to 6.250
- OpenAI brand recommendation presence12.5 to 12.50
Where each number comes from
13 public recordsAnthropic mention coverageAnthropic brand mention coverage · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Anthropic recommendation-prompt presenceAnthropic brand recommendation presence · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Citation shareCitation share · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Engine breadthEngine breadth · observed Oct 10, 2026, 12:00 AM UTC1 engines100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Mention coverageMention coverage · observed Oct 10, 2026, 12:00 AM UTC2.083 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Reviewed-brand presence shareMention share · observed Oct 10, 2026, 12:00 AM UTC3.03 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Recommendation-prompt presenceRecommendation presence · observed Oct 10, 2026, 12:00 AM UTC4.167 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Gemini citation shareGemini brand citation share · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Gemini mention coverageGemini brand mention coverage · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Gemini recommendation-prompt presenceGemini brand recommendation presence · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
OpenAI citation shareOpenAI brand citation share · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
OpenAI mention coverageOpenAI brand mention coverage · observed Oct 10, 2026, 12:00 AM UTC6.25 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
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OpenAI recommendation-prompt presenceOpenAI brand recommendation presence · observed Oct 10, 2026, 12:00 AM UTC12.5 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
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