Reviewed vendors ranked by the share of all the category's answers that name or cite them.
AI customer agents
AI Customer Agent platform rank
12 companies ranked by how often answers to recommendation questions name or cite them.
20.8%
Zendesk AI Agents ranks first
Recommendation prompt presence
12
Companies ranked
Oct 10
Snapshot recorded
2026 · Rotating schedule
24
Answers behind each row
From the OpenAI, Anthropic and Google model APIs
All 12 companies by recommendation prompt presence
Zendesk AI Agents leads at 20.8%; the middle of the board sits at 6.3%.
- Ahead of second place
- 4.2%
- Held by the top three
- 57%
- Middle of the board
- 6.3%
- Below half the leader
- 8 of 12
Rank, name and recommendation prompt presenceMiddle 6.3%
- 1Zendesk AI Agents20.8%
- 2Maven AGI16.7%
- 3Intercom Fin16.7%
- 4Cognigy12.5%
- 5Decagon8.3%
- 6Salesforce Agentforce8.3%
- 7Ada4.2%
- 8Kustomer AI Agents4.2%
- 9PolyAI4.2%
- 10Forethought0.0%
- 11Gorgias AI Agent0.0%
- 12Sierra0.0%
24 checks behind each row · 100% confidence across rows.
| Rank | Name | Recommendation prompt presence | Mention coverage | Share of names | Cited as source | Change | Why |
|---|---|---|---|---|---|---|---|
| 01 | Zendesk AI Agents | 20.8% | 12.5% · 6 / 48 | 18.18% · 6 / 33 | 25% · 6 / 24 | 4 | This rankMy rank |
| 02 | Maven AGI | 16.7% | 14.58% · 7 / 48 | 21.21% · 7 / 33 | 29.17% · 7 / 24 | 1 | This rankMy rank |
| 03 | Intercom Fin | 16.7% | 14.58% · 7 / 48 | 21.21% · 7 / 33 | 20.83% · 5 / 24 | 7 | This rankMy rank |
| 04 | Cognigy | 12.5% | 10.42% · 5 / 48 | 15.15% · 5 / 33 | 0% · 0 / 24 | 2 | ShowingMy rank |
| 05 | Decagon | 8.3% | 4.17% · 2 / 48 | 6.06% · 2 / 33 | 8.33% · 2 / 24 | 1 | This rankMy rank |
| 06 | Salesforce Agentforce | 8.3% | 4.17% · 2 / 48 | 6.06% · 2 / 33 | 4.17% · 1 / 24 | 3 | This rankMy rank |
| 07 | Ada | 4.2% | 4.17% · 2 / 48 | 6.06% · 2 / 33 | 8.33% · 2 / 24 | 1 | This rankMy rank |
| 08 | Kustomer AI Agents | 4.2% | 2.08% · 1 / 48 | 3.03% · 1 / 33 | 4.17% · 1 / 24 | 4 | This rankMy rank |
| 09 | PolyAI | 4.2% | 2.08% · 1 / 48 | 3.03% · 1 / 33 | 0% · 0 / 24 | 2 | This rankMy rank |
| 10 | Forethought | 0.0% | 0% · 0 / 48 | 0% · 0 / 33 | 0% · 0 / 24 | 1 | This rankMy rank |
| 11 | Gorgias AI Agent | 0.0% | 0% · 0 / 48 | 0% · 0 / 33 | 0% · 0 / 24 | This rankMy rank | |
| 12 | Sierra | 0.0% | 0% · 0 / 48 | 0% · 0 / 33 | 0% · 0 / 24 | 4 | This rankMy rank |
Why this rank
Cognigy on AI Customer Agent Platform Rank
Snapshot of Oct 10, 2026, 12:00 AM UTC · Link to this snapshot
Ranks a reviewed AI Customer Agents brand universe using a fixed, public set of neutral commercial prompts across 3 AI providers.
4
Rank on this board
12.5 percent
Score
24
Answers behind the score
100% confidence · 1 of 1 components evidenced
What the score is built from
1 of 1 evidencedEvery component evidenced · 1 evidence record each
| Component | Value | Contribution |
|---|---|---|
| Recommendation presence | 12.5 | 12.5 |
Moved down since the previous snapshot
-2 places- Gemini brand recommendation presence12.5 to 0-12.5
- OpenAI brand mention coverage37.5 to 25-12.5
- Recommendation presence16.667 to 12.5-4.167
- Mention coverage14.583 to 10.417-4.167
- Mention share18.421 to 15.152-3.27
- Anthropic brand mention coverage0 to 00
- Anthropic brand recommendation presence0 to 00
- Citation share0 to 00
- Engine breadth2 to 20
- Gemini brand citation share0 to 00
- Gemini brand mention coverage6.25 to 6.250
- OpenAI brand citation share0 to 00
- OpenAI brand recommendation presence37.5 to 37.50
Where each number comes from
13 public recordsAnthropic mention coverageAnthropic brand mention coverage · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Anthropic recommendation-prompt presenceAnthropic brand recommendation presence · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Citation shareCitation share · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Engine breadthEngine breadth · observed Oct 10, 2026, 12:00 AM UTC2 engines100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Mention coverageMention coverage · observed Oct 10, 2026, 12:00 AM UTC10.417 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Reviewed-brand presence shareMention share · observed Oct 10, 2026, 12:00 AM UTC15.152 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Recommendation-prompt presenceRecommendation presence · observed Oct 10, 2026, 12:00 AM UTC12.5 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Gemini citation shareGemini brand citation share · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Gemini mention coverageGemini brand mention coverage · observed Oct 10, 2026, 12:00 AM UTC6.25 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Gemini recommendation-prompt presenceGemini brand recommendation presence · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
OpenAI citation shareOpenAI brand citation share · observed Oct 10, 2026, 12:00 AM UTC0 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
{"corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["69c998be-df2b-414e-b19a-30b5204de7e8","1b7e7115-c6de-4b89-9b11-0f7bb1936386","22f8bdd1-c5cc-4373-acd7-0ebc93432d22","e9a6c3ee-9ef1-4ba5-9d7d-990747770586","dc39eb7f-c41c-48c2-ada0-622527afa63a","edb0e199-aca8-4724-a77f-74f8ed32abe3","13150099-0a49-4a4c-85cd-eba3bfc598eb","25d70175-92b9-41b1-9945-31db0bbfdfa0","374b8716-4f53-4cf7-962c-9da4e2888493","cef518ea-18ef-4ca7-9769-4bceed41efb7","ff0b62d5-c9e0-455a-8773-fd745e8c3dfa","70956cf6-7089-4021-9a4e-bb1ee9140f2b","5a921f32-e80b-4960-839e-b690d8b1363f","5b40bb22-a993-40f9-b3eb-13034bf21bb6","4e24f6b7-24bf-46ea-ad68-e7a0031c195c","0434a3de-5dee-4415-9681-ad44d52687d9","ba8d2840-e788-4905-9926-9974891c039f","7d3e5033-fa28-45e2-a502-3ddcb48b036d","52cba59f-bfc5-4ee3-877e-a7d470347e25","e4d5576b-6aff-4393-b358-d64756089fd8","6beb85cb-d3fd-490c-84b9-8e7e39f107ac","436dc3bb-d8a8-43e2-a450-c2a60676c7fb","0303699d-4736-4939-bc15-f62cedfab034","b7536789-3d77-47eb-85f8-c0b40aa7782c","8cbeea32-5cdd-4e2a-90b2-920a449dee0d","5d409bed-ed2b-480e-8801-8a6c59b55195","c843dc7a-9aca-46db-9605-f3ab8b711239","e1816bae-0611-42ba-b5fa-236c086118ad","5d5969f5-5522-49fe-8c61-4422035fc6a1","644edbf2-aca4-47c5-b14c-a5ace48c3f40","37a177d1-a26b-4263-9fe2-c464c6512855","af378e3d-abb7-4c37-bd92-eb9c947c5313","439415b8-ba5e-4e32-bea8-8a9f3cae0370","7c2aa9ca-de5d-4bd0-81e1-2dcc571fe903","116479f1-19be-4402-8450-35c41576e539","ed0d5488-d1f3-4697-98cf-d161e7be0a35","c486ad01-37e7-4820-bd37-12f83ae3a008","c75e40e5-72ad-4332-b75b-f3ee4789dbf5","36be0d42-c4f5-4986-b44f-c2b7bc97b574","d439f53d-1e39-49ac-a75b-6a2227fd91f4","360f6308-a189-4321-8e10-c4caccf29191","ae54fc3d-e86d-4cf6-835c-42698c11ed73","a79510e2-8579-4c38-abf4-15ed0f47d62d","64d77c9c-3705-4d43-9359-59e6ba2fbc07","ba9b6dae-33ac-461d-a760-b8b79de68d0d","bf825fdd-5f6f-4483-b4b1-8757df2fe9d1","eee68b3e-bacc-4e1c-bdc8-419fe110911a","7c3498f9-d188-4d7d-b8fe-78cc20a594b2"],"benchmarkVersion":"4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
OpenAI mention coverageOpenAI brand mention coverage · observed Oct 10, 2026, 12:00 AM UTC25 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
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OpenAI recommendation-prompt presenceOpenAI brand recommendation presence · observed Oct 10, 2026, 12:00 AM UTC37.5 percent100% confidence
- Source
- Rank.ai AI Customer Agents Prompt Benchmark
- Grade
- A
- Freshness
- fresh
- Locator
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