Buyer prompt · published evidence

Recommend a support platform for a growing SaaS company that needs email, chat, product context, a help center, automation, and reporting.

An exact prompt-level view of which reviewed brands surfaced and which public URLs the configured AI models cited. No answer text or tenant data is published.

Intent
recommendation
Model providers
3
Categories
1
Last observed
Aug 16, 2026, 12:00 AM UTC
Competitive outcome

Brands surfaced

Ordered by provider breadth, then total mentions and owned-domain citations. A mention is not an endorsement or a position claim.

#BrandCategoryProvidersMentionsOwned citationsProvider evidence
01Freshworks Freshdeskfreshworks.comSupport241Openai · Gemini
02Zendeskzendesk.comSupport232Openai · Gemini
03HubSpot Service Hubhubspot.comSupport220Openai · Gemini
04Gorgiasgorgias.comSupport120Openai
05Intercomintercom.comSupport120Openai
Model comparison

Answer matrix

One row per configured provider and category snapshot. Hashes prove answer identity without publishing stored answer text.

ProviderModel versionCategoryBrands surfacedCitationsUnique domainsAnswer hash
Openaiopenai/gpt-4o-miniSupportZendesk · Intercom · Freshworks Freshdesk · HubSpot Service Hub · Gorgias446ec952b1…15b49
Anthropicanthropic/claude-haiku-4-5SupportNone observed003ca3930a…26994
Geminigoogle/gemini-2.5-flashSupportZendesk · Freshworks Freshdesk · HubSpot Service Hub88ff9bda7d…8bd5f
URL-derived citations

Sources cited

Hostnames are derived from the returned public URLs. Best position is the smallest citation position observed.

Snapshot IDsbd76669e-f69e-4e02-844f-1b5b84cbd9e0
Corpus versionscustomer-support-platforms-2026-07-27
Benchmark versions4-customer-support-platforms-2026-07-27-models-64232fd32583

Coverage: Support. Full answers stored: no · Full answers published: no · Tenant data included: no.