Buyer prompt · published evidence
Create a shortlist of customer service vendors for a global enterprise consolidating help desk, contact center, knowledge, and AI automation.
An exact prompt-level view of which reviewed brands surfaced and which public URLs the configured AI models cited. No answer text or tenant data is published.
- Intent
- commercial
- Model providers
- 3
- Categories
- 1
- Last observed
- Aug 16, 2026, 12:00 AM UTC
Competitive outcome
Brands surfaced
Ordered by provider breadth, then total mentions and owned-domain citations. A mention is not an endorsement or a position claim.
| # | Brand | Category | Providers | Mentions | Owned citations | Provider evidence |
|---|---|---|---|---|---|---|
| 01 | Zendeskzendesk.com ↗ | Support | 2 | 2 | 1 | Openai · Gemini |
| 02 | Freshworks Freshdeskfreshworks.com ↗ | Support | 2 | 2 | 0 | Openai · Gemini |
| 03 | Intercomintercom.com ↗ | Support | 1 | 3 | 0 | Gemini |
| 04 | Salesforce Service Cloudsalesforce.com ↗ | Support | 1 | 1 | 0 | Openai |
| 05 | Talkdesktalkdesk.com ↗ | Support | 1 | 1 | 0 | Openai |
Model comparison
Answer matrix
One row per configured provider and category snapshot. Hashes prove answer identity without publishing stored answer text.
| Provider | Model version | Category | Brands surfaced | Citations | Unique domains | Answer hash |
|---|---|---|---|---|---|---|
| Openai | openai/gpt-4o-mini | Support | Zendesk · Salesforce Service Cloud · Freshworks Freshdesk · Talkdesk | 7 | 7 | 8b328cda…5b176 |
| Anthropic | anthropic/claude-haiku-4-5 | Support | None observed | 0 | 0 | 5b935a71…0d110 |
| Gemini | google/gemini-2.5-flash | Support | Zendesk · Intercom · Freshworks Freshdesk | 6 | 6 | 14e80593…81ac6 |
URL-derived citations
Sources cited
Hostnames are derived from the returned public URLs. Best position is the smallest citation position observed.