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Buying question

Compare AI customer agent platforms on resolution quality, grounding, actions, channels, integrations, safety, analytics, governance, and price.

Which brands each model API named when asked this question, and which pages it cited. Answer text is not published.
Snapshot Oct 10, 2026. Each category is re-run in rotation, every few weeks.

Commercial

Kind of question

3

Model APIs

3

Brands named

11

Pages cited

Brands

Brands the answers named

Ordered by how many model APIs named the brand, then by mentions. A mention is not an endorsement or a position.
Rank#BrandModel APIsMentionsOwn-site citationsNamed by
1Cognigycognigy.com110OpenAI
2Intercom Finintercom.com110Google
3Maven AGImavenagi.com101OpenAI

Model APIs

What each model API returned

One row per model API. The hash identifies the exact answer without publishing it.
Model APIModelBrands namedCitationsDomainsAnswer hash
OpenAIopenai/gpt-4o-miniMaven AGI · Cognigy66864d2da1…b264b
Anthropicanthropic/claude-haiku-4-5None named003a53124c…4b117
Googlegoogle/gemini-2.5-flashIntercom Fin779f1b1b04…5ac46

Sources

Pages the answers cited

Hostnames come from the URLs the answers returned. Best position is the earliest place a page was cited in an answer.
DomainCited pageBest positionCited byCitations
fin.aihttps://fin.ai/learn/ai-customer-service-agents-compared1OpenAI · Google2
kore.aihttps://kore.ai/blog/top-ai-agents-for-customer-service-tested-reviewed1OpenAI · Google2
artificialanalysis.aihttps://artificialanalysis.ai/agents/customer-support2Google1
nextiva.comhttps://nextiva.com/blog/ai-customer-service-tools.html2OpenAI1
asapp.comhttps://asapp.com/hub/the-best-ai-agent-platforms-for-customer-service-a-2026-buyers-guide3OpenAI1
lindy.aihttps://lindy.ai/blog/best-ai-agents4Google1
salted.cxhttps://salted.cx/guides/enterprise-ai-customer-service-platforms4OpenAI1
gumloop.comhttps://gumloop.com/blog/best-ai-agent-builder5Google1
botpress.comhttps://botpress.com/blog/ai-agent-customer-support6Google1
mavenagi.comhttps://mavenagi.com/blog/omnichannel-ai-customer-service-platforms6OpenAI1
getzowie.comhttps://getzowie.com/blog/what-are-the-best-ai-platforms-for-automating-customer-interactions7Google1
Snapshots
b2abc10b-7b96-481f-906f-1e140feb8e0b
Question set
ai-customer-agent-platforms-2026-07-27
Benchmark version
4-ai-customer-agent-platforms-2026-07-27-models-64232fd32583
What is kept
Measured in Service agents. Full answers are not stored or published, and no customer data is included.

See how often AI names you.

Enter your website. In about two minutes, Rank.ai asks ChatGPT, Claude and Gemini 12 questions your customers ask and grades how often they name you.

  • Your grade out of 100How often AI names you, cites your site, and how high it ranks you.
  • Who gets namedEvery competitor in the answers, most named first.
  • The pages AI readsThe sources behind each answer.
  • Three fixesWhat to fix first, with a brief for the first article.