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usepylon.com/blog/omnichannel-support-compared-2026 AI data profile

source_page

usepylon.com/blog/omnichannel-support-compared-2026

https://usepylon.com/blog/omnichannel-support-compared-2026 as a canonical citation page in Rank.ai's public AI answer benchmark.

Verified entity dossier

What we know about usepylon.com/blog/omnichannel-support-compared-2026

A current roll-up of published ranks, normalized facts, primary evidence, and entity relationships. No missing value is inferred.

Leaderboards: 1
Verified metrics: 7
Published observations: 7
Primary sources: 1

Latest by metric

Verified fact matrix

100% confidence · as of Aug 16, 2026 · source: Rank.ai Customer Support Prompt Benchmark ↗ (Grade A)

Latest verified facts published for usepylon.com/blog/omnichannel-support-compared-2026
Metric	Value
public_prompt_pagesBest citation position	7 positionmeasured
public_prompt_pagesCited answers	1 answersmeasured
public_prompt_pagesCited-answer coverage	2.08 percentderived
public_prompt_pagesEngine breadth	1 enginesmeasured
public_prompt_pagesMean citation position	7 positionderived
public_prompt_pagesMedian citation position	7 positionderived
public_prompt_pagesPrompt breadth	1 promptsmeasured

Cross-board dossier

Where usepylon.com/blog/omnichannel-support-compared-2026 ranks

Every currently published position, as of Aug 16, 2026 · 100% confidence · methodology v1-parent-bf630b8e30a1bc82.

Current Rank.ai board positions for usepylon.com/blog/omnichannel-support-compared-2026
Rank	Leaderboard	Score	Explain
#152	Most-cited pages in Customer Support answers	2.08	Explain Most-cited pages in Customer Support answers rank →

Some explanation inputs are unavailable Missing: publicFrozenEvidence, comparablePriorRanking.

Published rank: #152
Score: 2.083 percent
Sample size: 48

100% confidence · 41% component coverage · as of Aug 16, 2026, 12:00 AM UTC

SCORE CONSTRUCTION

Component ledger

7/17 evidenced

Components contributing to usepylon.com/blog/omnichannel-support-compared-2026's rank
Component	Value	Weight	Contribution	Status
aggregateArtifactHash	bf62f30a91128bb84cca25379e5fd66aa1dd6e19148a22055cdb035cfe9cf1a1	Unavailable	—	unavailableno_public_frozen_evidence
answerDenominator	48	Unavailable	48	unavailableno_public_frozen_evidence
canonicalHostname	usepylon.com	Unavailable	—

Auditable data

Why each value is here

7 published observations for usepylon.com/blog/omnichannel-support-compared-2026, all at 100% confidence, as of Aug 16, 2026. Open a row for the source, evidence location, extraction method, and quality state.

Metric	Value	Kind	Evidence
Mean citation positionpublic-prompt-page-mean-position	7position	derived	View source Source Rank.ai Customer Support Prompt Benchmark Grade A Document Public Customer Support brand benchmark for 2026-08-16 Published Not specified Retrieved Aug 16, 2026 Extraction deterministic_public_prompt_pages · 1-parent-bf630b8e30a1bc82 Locator {"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}

PRIMARY EVIDENCE

Source trail

7 public records

Cited-answer coveragepublic prompt page answer coverage · observed Aug 16, 2026, 12:00 AM UTC2.083 percent100% confidence
Source
Rank.ai Customer Support Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open primary evidence ↗
Best citation positionpublic prompt page best position · observed Aug 16, 2026, 12:00 AM UTC7 position100% confidence
Source
Rank.ai Customer Support Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open primary evidence ↗
Cited answerspublic prompt page cited answer count · observed Aug 16, 2026, 12:00 AM UTC1 answers100% confidence
Source
Rank.ai Customer Support Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open primary evidence ↗
Engine breadthpublic prompt page engine breadth · observed Aug 16, 2026, 12:00 AM UTC1 engines100% confidence
Source
Rank.ai Customer Support Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open primary evidence ↗
Mean citation positionpublic prompt page mean position · observed Aug 16, 2026, 12:00 AM UTC7 position100% confidence
Source
Rank.ai Customer Support Prompt Benchmark
Grade
A
Freshness
fresh
Locator
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Open primary evidence ↗
Median citation positionpublic prompt page median position · observed Aug 16, 2026, 12:00 AM UTC7 position100% confidence
Source
Rank.ai Customer Support Prompt Benchmark
Grade
A
Freshness
fresh
Locator
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Open primary evidence ↗
Prompt breadthpublic prompt page prompt breadth · observed Aug 16, 2026, 12:00 AM UTC1 prompts100% confidence
Source
Rank.ai Customer Support Prompt Benchmark
Grade
A
Freshness
fresh
Locator
{"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"}
Open primary evidence ↗

Median citation positionpublic-prompt-page-median-position	7position	derived	View source Source Rank.ai Customer Support Prompt Benchmark Grade A Document Public Customer Support brand benchmark for 2026-08-16 Published Not specified Retrieved Aug 16, 2026 Extraction deterministic_public_prompt_pages · 1-parent-bf630b8e30a1bc82 Locator {"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"} Open primary evidence ↗

Prompt breadthpublic-prompt-page-prompt-breadth	1prompts	measured	View source Source Rank.ai Customer Support Prompt Benchmark Grade A Document Public Customer Support brand benchmark for 2026-08-16 Published Not specified Retrieved Aug 16, 2026 Extraction deterministic_public_prompt_pages · 1-parent-bf630b8e30a1bc82 Locator {"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"} Open primary evidence ↗

Best citation positionpublic-prompt-page-best-position	7position	measured	View source Source Rank.ai Customer Support Prompt Benchmark Grade A Document Public Customer Support brand benchmark for 2026-08-16 Published Not specified Retrieved Aug 16, 2026 Extraction deterministic_public_prompt_pages · 1-parent-bf630b8e30a1bc82 Locator {"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"} Open primary evidence ↗

Cited-answer coveragepublic-prompt-page-answer-coverage	2.0833percent	derived	View source Source Rank.ai Customer Support Prompt Benchmark Grade A Document Public Customer Support brand benchmark for 2026-08-16 Published Not specified Retrieved Aug 16, 2026 Extraction deterministic_public_prompt_pages · 1-parent-bf630b8e30a1bc82 Locator {"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"} Open primary evidence ↗

Cited answerspublic-prompt-page-cited-answer-count	1answers	measured	View source Source Rank.ai Customer Support Prompt Benchmark Grade A Document Public Customer Support brand benchmark for 2026-08-16 Published Not specified Retrieved Aug 16, 2026 Extraction deterministic_public_prompt_pages · 1-parent-bf630b8e30a1bc82 Locator {"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"} Open primary evidence ↗

Engine breadthpublic-prompt-page-engine-breadth	1engines	measured	View source Source Rank.ai Customer Support Prompt Benchmark Grade A Document Public Customer Support brand benchmark for 2026-08-16 Published Not specified Retrieved Aug 16, 2026 Extraction deterministic_public_prompt_pages · 1-parent-bf630b8e30a1bc82 Locator {"corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["555d668d-d7b2-43c2-8c65-1a1c23db3d13","1453f57a-ab3e-4d22-9b1f-0eccb9f412e6","77be95b2-a1ad-4795-ba1b-6f19f2ffd4ba","473f7146-c93d-42ee-a858-4848e23df2f7","c9f9f836-50b0-489b-9e4d-6b0dcca8a69a","94e6e28b-6c1d-4808-917e-0ec7942300be","50314ff0-1c6f-46d7-8ecd-cc00c9ff1a81","445a288d-a727-454e-bd8f-421ec080cf2d","97855fcb-2a10-498f-866a-3bc4cb84c786","427ecb9c-2b9d-4bf8-9a71-fd1679a21518","2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","cc5ff13e-b0c7-447b-8ad5-e89a25ff2fbc","fba611e8-2ad2-43bf-9236-bb42a709e1e3","ba2b3c98-c41c-4d32-9df6-2283a0a37a54","541163cb-d171-489e-8386-974a0b5cea1a","26885a01-c5f5-4b10-b206-43a3405a2f5e","343988c3-52fe-440d-a1e2-3cf233bc1f76","99898789-3477-4b8e-8b4e-f164c9c668fa","4893d466-181f-423c-a08f-6fe6ce492188","e83d2083-cd24-4810-a679-f38f598f9bf2","04b547af-a0d7-423e-b14f-a71540ea3f75","1a2be2b1-89bb-4132-bd27-a75fb7a50795","b1f5929e-d915-4ee0-b921-e4fe6734adc9","7d0ea608-b12e-4b3b-ab5a-bfb0f97cd98c","2d63f5c1-c2de-43f7-b19b-ef2dfc6aa1eb","60064233-7d5f-4600-9024-339674e41950","a61210f5-a0cb-4b4a-b272-072a5e433daa","2398a646-b659-4ebc-a1b7-2663f91f2eca","bff707f2-2059-4bc3-a5e8-75447eb98186","360b40c6-d08b-4d3a-ba27-1c0bfe772de9","b0dcf82d-ff80-4758-a404-053a9a6c5005","b021abbe-3580-457f-82aa-705325767560","a7878297-cb3f-499d-9ea3-ae7aa74229c7","1190ec24-4a46-4602-8bec-b215f812366d","9b4d8342-3b4d-4f33-9744-5d8d87537371","2257cb87-efc2-456e-ad31-20413570abbc","02747006-7bf1-44f2-8716-31262e22b6c7","44d18e07-50d4-45ac-a445-39c989612ded","72157116-3692-4757-9460-3a70ca8c9fa3","176503ee-0115-44dc-9a15-cc7ca44751c8","f33a7377-f8a2-4040-b0bd-973bc489f245","f8e1367b-be2c-42aa-b2f9-f6639d69d70a","5c553293-a3f1-490e-9018-a3d466c25fba","42f47d1d-1e6c-4bf8-a7e9-ce9447850234","a25142af-0ea0-403e-b2f6-e01fe4f13a8a","aa10102a-d7c4-4a1c-9b2a-8ca8f1b89c5d","512b6200-eab3-45b5-9b15-b99ce5950a17"],"benchmarkVersion":"4-customer-support-platforms-2026-07-27-models-64232fd32583","providerMatrixVersion":"64232fd32583"} Open primary evidence ↗

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