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Loading the latest published snapshot and its supporting evidence.
Loading the latest published snapshot and its supporting evidence.
Public recommendation prompt in the Rank.ai Customer Support benchmark.
A current roll-up of published ranks, normalized facts, primary evidence, and entity relationships. No missing value is inferred.
| Metric | Value |
|---|---|
| public_prompt_insightsCross-engine brand disagreement | 80 percentderived |
| public_prompt_insightsDistinct citation URLs | 11 urlsmeasured |
| public_prompt_insightsDistinct reviewed brands surfaced | 5 brandsmeasured |
| public_prompt_insightsLeading-brand engine consensus | 66.67 percentderived |
| public_prompt_insightsLeading-brand owned-citation coverage | 33.33 percentderived |
| public_prompt_insightsLeading-brand owned-citation opportunity | 33.33 percentage_pointsderived |
| public_prompt_insightsReviewed-brand presence events | 8 presence_eventsmeasured |
| public_prompt_volatilityAbsolute consensus change | 33.33 percentage_pointsderived |
| public_prompt_volatilityAbsolute disagreement change | 50 percentage_pointsderived |
| public_prompt_volatilityLeading brand changed | 1 booleanderived |
| public_prompt_volatilityPrompt volatility index | 141.67 index_pointsderived |
Every currently published position, as of Aug 16, 2026 · 100% confidence.
| Rank | Leaderboard | Score | Movement | Method | Explain |
|---|---|---|---|---|---|
| #6 | Customer Support Prompt Brand Leaders | 66.67 | 3 ranks gained | v2-parent-bf630b8e30a1bc82 | Explain Customer Support Prompt Brand Leaders rank → |
| #6 | Customer Support Engine Disagreement by Prompt | 80 | 8 ranks gained | v2-parent-bf630b8e30a1bc82 | Explain Customer Support Engine Disagreement by Prompt rank → |
| #8 | Customer Support Prompt Citation Opportunities | 33.33 |
Derives prompt-level brand leaders, cross-engine brand-set disagreement, and leading-brand owned-citation opportunity from the complete public Rank.ai benchmark cohort.
100% confidence · 100% component coverage · as of Aug 16, 2026, 12:00 AM UTC
All components available · 1 evidence record each
| Component | Value | Weight | Contribution |
|---|---|---|---|
| public prompt brand presence events | 8 | 0% | — |
| public prompt citation urls | 11 | 0% | — |
| public prompt distinct reviewed brands | 5 | 0% | — |
| public prompt engine disagreement | 80 | 0% | — |
| public prompt leading brand consensus | 66.666667 | 100% |
23 published observations for Recommend a support platform for a growing SaaS company that needs email, chat, product context, a help center, automation, and reporting., all at 100% confidence. Open a row for the source, evidence location, extraction method, and quality state.
| Metric | Value | Kind | As of | Evidence |
|---|---|---|---|---|
| Absolute consensus changepublic-prompt-consensus-absolute-change | 33.3333percentage_points | derived | Aug 16, 2026 | View source
|
| Leading-brand engine consensuspublic-prompt-leading-brand-consensus | 66.6667percent | derived | Aug 16, 2026 | View source
|
| v2-parent-bf630b8e30a1bc82 |
| Explain Customer Support Prompt Citation Opportunities rank → |
| #5 | Customer Support Prompt Volatility | 141.67 | — | v1-parent-bf630b8e30a1bc82 | Explain Customer Support Prompt Volatility rank → |
|---|
| 66.667 |
| public prompt leading brand owned citation coverage | 33.333333 | 0% | — |
|---|
| public prompt leading brand owned citation gap | 33.333334 | 0% | — |
|---|
{"promptSlug":"customer-support-saas-company","corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","427ecb9c-2b9d-4bf8-9a71-fd1679a21518"],"parentSnapshotId":"bd76669e-f69e-4e02-844f-1b5b84cbd9e0","providerMatrixVersion":"64232fd32583"}{"promptSlug":"customer-support-saas-company","corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","427ecb9c-2b9d-4bf8-9a71-fd1679a21518"],"parentSnapshotId":"bd76669e-f69e-4e02-844f-1b5b84cbd9e0","providerMatrixVersion":"64232fd32583"}{"promptSlug":"customer-support-saas-company","corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","427ecb9c-2b9d-4bf8-9a71-fd1679a21518"],"parentSnapshotId":"bd76669e-f69e-4e02-844f-1b5b84cbd9e0","providerMatrixVersion":"64232fd32583"}{"promptSlug":"customer-support-saas-company","corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","427ecb9c-2b9d-4bf8-9a71-fd1679a21518"],"parentSnapshotId":"bd76669e-f69e-4e02-844f-1b5b84cbd9e0","providerMatrixVersion":"64232fd32583"}{"promptSlug":"customer-support-saas-company","corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","427ecb9c-2b9d-4bf8-9a71-fd1679a21518"],"parentSnapshotId":"bd76669e-f69e-4e02-844f-1b5b84cbd9e0","providerMatrixVersion":"64232fd32583"}{"promptSlug":"customer-support-saas-company","corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","427ecb9c-2b9d-4bf8-9a71-fd1679a21518"],"parentSnapshotId":"bd76669e-f69e-4e02-844f-1b5b84cbd9e0","providerMatrixVersion":"64232fd32583"}{"promptSlug":"customer-support-saas-company","corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","427ecb9c-2b9d-4bf8-9a71-fd1679a21518"],"parentSnapshotId":"bd76669e-f69e-4e02-844f-1b5b84cbd9e0","providerMatrixVersion":"64232fd32583"}{"promptSlug":"customer-support-saas-company","corpusVersion":"customer-support-platforms-2026-07-27","runArtifactIds":["2de00b5c-e9b7-4dab-8260-d9b4f75d6d8c","21aab771-66eb-48d5-a7dc-eb23fe68d42f","427ecb9c-2b9d-4bf8-9a71-fd1679a21518"],"parentSnapshotId":"bd76669e-f69e-4e02-844f-1b5b84cbd9e0","providerMatrixVersion":"64232fd32583"}| Distinct reviewed brands surfacedpublic-prompt-distinct-reviewed-brands | 5brands | measured | Aug 16, 2026 | View source
|
|---|
| Leading brand changedpublic-prompt-winner-changed | 1boolean | derived | Aug 16, 2026 | View source
|
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| Prompt volatility indexpublic-prompt-volatility-index | 141.6667index_points | derived | Aug 16, 2026 | View source
|
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| Cross-engine brand disagreementpublic-prompt-engine-disagreement | 80percent | derived | Aug 16, 2026 | View source
|
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| Reviewed-brand presence eventspublic-prompt-brand-presence-events | 8presence_events | measured | Aug 16, 2026 | View source
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| Distinct citation URLspublic-prompt-citation-urls | 11urls | measured | Aug 16, 2026 | View source
|
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| Absolute disagreement changepublic-prompt-disagreement-absolute-change | 50percentage_points | derived | Aug 16, 2026 | View source
|
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| Leading-brand owned-citation coveragepublic-prompt-leading-brand-owned-citation-coverage | 33.3333percent | derived | Aug 16, 2026 | View source
|
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| Leading-brand owned-citation opportunitypublic-prompt-leading-brand-owned-citation-gap | 33.3333percentage_points | derived | Aug 16, 2026 | View source
|
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| Cross-engine brand disagreementpublic-prompt-engine-disagreement | 30percent | derived | Jul 27, 2026 | View source
|
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| Distinct reviewed brands surfacedpublic-prompt-distinct-reviewed-brands | 5brands | measured | Jul 27, 2026 | View source
|
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| Reviewed-brand presence eventspublic-prompt-brand-presence-events | 11presence_events | measured | Jul 27, 2026 | View source
|
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| Leading-brand engine consensuspublic-prompt-leading-brand-consensus | 100percent | derived | Jul 27, 2026 | View source
|
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| Distinct reviewed brands surfacedpublic-prompt-distinct-reviewed-brands | 5brands | measured | Jul 27, 2026 | View source
|
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| Reviewed-brand presence eventspublic-prompt-brand-presence-events | 11presence_events | measured | Jul 27, 2026 | View source
|
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| Leading-brand engine consensuspublic-prompt-leading-brand-consensus | 100percent | derived | Jul 27, 2026 | View source
|
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| Distinct citation URLspublic-prompt-citation-urls | 17urls | measured | Jul 27, 2026 | View source
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| Leading-brand owned-citation coveragepublic-prompt-leading-brand-owned-citation-coverage | 33.3333percent | derived | Jul 27, 2026 | View source
|
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| Distinct citation URLspublic-prompt-citation-urls | 17urls | measured | Jul 27, 2026 | View source
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| Leading-brand owned-citation opportunitypublic-prompt-leading-brand-owned-citation-gap | 66.6667percentage_points | derived | Jul 27, 2026 | View source
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| Cross-engine brand disagreementpublic-prompt-engine-disagreement | 30percent | derived | Jul 27, 2026 | View source
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