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LIVE RANKINGS & DATA
Loading the latest published snapshot and its supporting evidence.
Public commercial prompt in the Rank.ai AI Customer Agents benchmark.
A current roll-up of published ranks, normalized facts, primary evidence, and entity relationships. No missing value is inferred.
| Metric | Value | As of | Evidence | Confidence |
|---|---|---|---|---|
| public_prompt_insightsCross-engine brand disagreement | 66.67 percentderived | Jul 27, 2026 | Rank.ai AI Customer Agents Prompt Benchmark ↗Grade A | 100% |
| public_prompt_insightsDistinct citation URLs | 19 urlsmeasured | Jul 27, 2026 | Rank.ai AI Customer Agents Prompt Benchmark ↗Grade A | 100% |
| public_prompt_insightsDistinct reviewed brands surfaced | 2 brandsmeasured | Jul 27, 2026 | Rank.ai AI Customer Agents Prompt Benchmark ↗Grade A | 100% |
| public_prompt_insightsLeading-brand engine consensus | 33.33 percentderived | Jul 27, 2026 | Rank.ai AI Customer Agents Prompt Benchmark ↗Grade A | 100% |
| public_prompt_insightsLeading-brand owned-citation coverage | 0 percentderived | Jul 27, 2026 | Rank.ai AI Customer Agents Prompt Benchmark ↗Grade A | 100% |
| public_prompt_insightsLeading-brand owned-citation opportunity | 33.33 percentage_pointsderived | Jul 27, 2026 | Rank.ai AI Customer Agents Prompt Benchmark ↗Grade A | 100% |
| public_prompt_insightsReviewed-brand presence events | 2 presence_eventsmeasured | Jul 27, 2026 | Rank.ai AI Customer Agents Prompt Benchmark ↗Grade A | 100% |
Every currently published position, joined to its snapshot, confidence, and methodology version.
| Rank | Leaderboard | Score | Movement | Confidence | As of | Method | Open explanation |
|---|---|---|---|---|---|---|---|
| #11 | AI Customer Agents Prompt Brand Leadersai-customer-agent-platforms-prompt-brand-leaders | 33.33 | — | 100% | Jul 27, 2026 | v2-parent-254cdab6e5362024 | Explain → |
| #11 | AI Customer Agents Engine Disagreement by Promptai-customer-agent-platforms-prompt-engine-disagreement | 66.67 | — | 100% | Jul 27, 2026 | v2-parent-254cdab6e5362024 | Explain → |
Derives prompt-level brand leaders, cross-engine brand-set disagreement, and leading-brand owned-citation opportunity from the complete public Rank.ai benchmark cohort.
Some explanation inputs are unavailable Missing: comparablePriorRanking.
| Component | Value | Weight | Contribution | Evidence | Status |
|---|---|---|---|---|---|
| public prompt brand presence events | 2 | 0% | — | 1 | available |
| public prompt citation urls | 19 | 0% | — | 1 | available |
12 published observations for Compare AI customer agent platforms on resolution quality, grounding, actions, channels, integrations, safety, analytics, governance, and price.. Open a row for the source, evidence location, extraction method, and quality state.
| Metric | Value | Kind | As of | Confidence | Evidence |
|---|---|---|---|---|---|
| Leading-brand engine consensuspublic-prompt-leading-brand-consensus | 33.3333percent | derived | Jul 27, 2026 | 100% | View source
|
| Leading-brand engine consensuspublic-prompt-leading-brand-consensus | 33.3333percent | derived | Jul 27, 2026 | 100% | View source
|
| #9 | AI Customer Agents Prompt Citation Opportunitiesai-customer-agent-platforms-prompt-citation-opportunity | 33.33 | — | 100% | Jul 27, 2026 | v2-parent-254cdab6e5362024 | Explain → |
|---|
| public prompt distinct reviewed brands |
|---|
| 2 |
| 0% |
| — |
| 1 |
| available |
| public prompt engine disagreement | 66.666667 | 0% | — | 1 | available |
|---|
| public prompt leading brand consensus | 33.333333 | 100% | 33.333 | 1 | available |
|---|
| public prompt leading brand owned citation coverage | 0 | 0% | — | 1 | available |
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| public prompt leading brand owned citation gap | 33.333333 | 0% | — | 1 | available |
|---|
no_prior_published_snapshot
No comparable component drivers were published.
{"promptSlug":"ai-customer-agent-buying-criteria","corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["9e6bf0cc-ac61-4ee2-b737-0d459b170b67","285f1ca9-a5c0-4342-8b0d-15d969d64c83","2db1f9cc-72c5-4280-8940-810783e2720b"],"parentSnapshotId":"97925307-fd21-4229-8cd3-f1dc9c976636","providerMatrixVersion":"64232fd32583"}{"promptSlug":"ai-customer-agent-buying-criteria","corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["9e6bf0cc-ac61-4ee2-b737-0d459b170b67","285f1ca9-a5c0-4342-8b0d-15d969d64c83","2db1f9cc-72c5-4280-8940-810783e2720b"],"parentSnapshotId":"97925307-fd21-4229-8cd3-f1dc9c976636","providerMatrixVersion":"64232fd32583"}{"promptSlug":"ai-customer-agent-buying-criteria","corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["9e6bf0cc-ac61-4ee2-b737-0d459b170b67","285f1ca9-a5c0-4342-8b0d-15d969d64c83","2db1f9cc-72c5-4280-8940-810783e2720b"],"parentSnapshotId":"97925307-fd21-4229-8cd3-f1dc9c976636","providerMatrixVersion":"64232fd32583"}{"promptSlug":"ai-customer-agent-buying-criteria","corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["9e6bf0cc-ac61-4ee2-b737-0d459b170b67","285f1ca9-a5c0-4342-8b0d-15d969d64c83","2db1f9cc-72c5-4280-8940-810783e2720b"],"parentSnapshotId":"97925307-fd21-4229-8cd3-f1dc9c976636","providerMatrixVersion":"64232fd32583"}{"promptSlug":"ai-customer-agent-buying-criteria","corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["9e6bf0cc-ac61-4ee2-b737-0d459b170b67","285f1ca9-a5c0-4342-8b0d-15d969d64c83","2db1f9cc-72c5-4280-8940-810783e2720b"],"parentSnapshotId":"97925307-fd21-4229-8cd3-f1dc9c976636","providerMatrixVersion":"64232fd32583"}{"promptSlug":"ai-customer-agent-buying-criteria","corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["9e6bf0cc-ac61-4ee2-b737-0d459b170b67","285f1ca9-a5c0-4342-8b0d-15d969d64c83","2db1f9cc-72c5-4280-8940-810783e2720b"],"parentSnapshotId":"97925307-fd21-4229-8cd3-f1dc9c976636","providerMatrixVersion":"64232fd32583"}{"promptSlug":"ai-customer-agent-buying-criteria","corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["9e6bf0cc-ac61-4ee2-b737-0d459b170b67","285f1ca9-a5c0-4342-8b0d-15d969d64c83","2db1f9cc-72c5-4280-8940-810783e2720b"],"parentSnapshotId":"97925307-fd21-4229-8cd3-f1dc9c976636","providerMatrixVersion":"64232fd32583"}{"promptSlug":"ai-customer-agent-buying-criteria","corpusVersion":"ai-customer-agent-platforms-2026-07-27","runArtifactIds":["9e6bf0cc-ac61-4ee2-b737-0d459b170b67","285f1ca9-a5c0-4342-8b0d-15d969d64c83","2db1f9cc-72c5-4280-8940-810783e2720b"],"parentSnapshotId":"97925307-fd21-4229-8cd3-f1dc9c976636","providerMatrixVersion":"64232fd32583"}| Cross-engine brand disagreementpublic-prompt-engine-disagreement | 66.6667percent | derived | Jul 27, 2026 | 100% | View source
|
|---|
| Leading-brand owned-citation opportunitypublic-prompt-leading-brand-owned-citation-gap | 33.3333percentage_points | derived | Jul 27, 2026 | 100% | View source
|
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| Distinct citation URLspublic-prompt-citation-urls | 19urls | measured | Jul 27, 2026 | 100% | View source
|
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| Leading-brand owned-citation coveragepublic-prompt-leading-brand-owned-citation-coverage | 0percent | derived | Jul 27, 2026 | 100% | View source
|
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| Reviewed-brand presence eventspublic-prompt-brand-presence-events | 2presence_events | measured | Jul 27, 2026 | 100% | View source
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| Reviewed-brand presence eventspublic-prompt-brand-presence-events | 2presence_events | measured | Jul 27, 2026 | 100% | View source
|
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| Distinct citation URLspublic-prompt-citation-urls | 19urls | measured | Jul 27, 2026 | 100% | View source
|
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| Distinct reviewed brands surfacedpublic-prompt-distinct-reviewed-brands | 2brands | measured | Jul 27, 2026 | 100% | View source
|
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| Cross-engine brand disagreementpublic-prompt-engine-disagreement | 66.6667percent | derived | Jul 27, 2026 | 100% | View source
|
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| Distinct reviewed brands surfacedpublic-prompt-distinct-reviewed-brands | 2brands | measured | Jul 27, 2026 | 100% | View source
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