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Glossary

Share of voice (SoV)

Share of voice in local SEO is the percentage of cells in a geo-grid (or queries in AI visibility) where your business appears in the visible result set.

Also known as SoV, visibility share, rank coverage

How share of voice is calculated

Share of voice is a ratio. The two versions that matter for local and AI visibility:

  • Local share of voice. Count the grid points where your business appears in the top 3 of the Local Pack and divide by the number of points. On a 7x7 grid, the top 3 at 20 of 49 points is 41%.
  • AI share of voice. Count how many times AI answers name your brand and divide by the mentions of your brand and your competitors across the same answers. If answers name you 30 times and your competitors 70 times, your share is 30%.

The two measure different things, proximity driven map results and written answers, so keep them separate and read each trend on its own.

Why share of voice beats average position

An average hides how rank is spread. Two businesses with the same average rank can look very different on a map: one first across 70% of its area and missing from the rest, the other fourth everywhere. The first leads in part of its market; the second appears everywhere and never first.

At each point on a grid you are either in the top 3 or you are not, and the top 3 is what a searcher there sees first. The share of points where you make that cut is closer to what searchers actually see than an average position.

Share of voice vs organic visibility scores

SEO suites often report “visibility” as a weighted score across a keyword set, using search volume and an estimate of clicks by position. That estimates your share of organic traffic across a whole keyword list, a different question.

Local share of voice is about places on a map, and AI share of voice is about brand mentions in answers. Track organic visibility separately, with your rank tracker’s keyword data.

What counts as good

There is no universal target. Share of voice depends on how crowded your area and category are. A 30% local share for a plumber in a big city with hundreds of competitors means something different from 30% for a dentist in a small town.

The benchmark that matters is your own history. Measure the same way each time, watch the trend, and treat a sudden drop as a signal to investigate: a competitor opening nearby, a change to your profile, or a change in how Google ranks results.

Share of voice in Rank.ai

A Rank.ai map scan shows how many grid points put you in the results, in the top 3 and in the top 10, as counts and percentages, and hovering a point shows the top results there.

For AI answers, Rank.ai works out share of voice every day for each question and engine, as your mentions against the mentions of the competitors you track, so you can see who is named in your place.

Frequently asked

Is SoV the same as average rank?
No. Average rank is the mean of your positions across all the points you measure. Share of voice is the share of points where you appear in the visible results at all. Two businesses with the same average rank can have very different shares, because the average hides how rank is spread.
What's a good SoV percentage?
There is no universal target; it depends on how crowded your area and category are. The benchmark that matters is your own history: measure the same way each time and watch the trend.
Why does my SoV drop on some days?
Common causes are a competitor opening a location nearby, a change to your profile or theirs, and changes in how Google ranks local results. Look at the points you lost and see who took them; that usually points to the cause.
Can I see SoV by competitor?
For AI answers, yes: Rank.ai works out share of voice against the competitors you track, so you see how often each is named. In a map scan, each point shows the top results there, so you can see who holds the points you miss.
Does SoV include cells where I rank below position 3?
The usual local share of voice counts the top 3, the places a searcher sees first. Rank.ai's map scan shows both views: the share of points where you are in the top 3 and the share where you are in the top 10.
How does AI SoV differ from local SoV?
Local share of voice counts points on a map; AI share of voice counts brand mentions in AI answers, yours against your competitors'. They move for different reasons, distance and profiles on one side, sources and training on the other, so read them separately.
Does SoV change if I track more keywords?
It can. Adding searches where you are strong lifts it; adding ones where you are weak lowers it. Keep a stable set of searches for each location so the trend reflects real changes, and start a new baseline when you add searches.
How often should I check SoV?
Review it on a regular rhythm, such as monthly for map scans and weekly for AI answers, and look closer when something changes. In Rank.ai, map scans run when you start them and AI questions are asked every day.

See if AI names you when customers ask who’s best.

Enter your website. In about two minutes, Rank.ai asks ChatGPT, Claude and Gemini 12 questions your customers ask and grades how often they name you.

  • Your grade out of 100How often AI names you, cites your site, and how high it ranks you.
  • Who gets namedEvery competitor in the answers, most named first.
  • The pages AI readsThe sources behind each answer.
  • Three fixesWhat to fix first, with a brief for the first page.