Published head-to-head · verified data

Decagon vs Sierra

A current comparison across 7 published leaderboards and 14 source-linked metrics.

Shared + unique leaderboards

Rank head-to-head

7 published boards across the pair

Published Rank.ai leaderboard positions for Decagon and Sierra
LeaderboardDecagonSierraSame-board readAs of
AI Customer Agent Platform Rank#125 score#68.33 scoreDecagon leadsJul 27, 2026
AI Customer Agents Brands in Anthropic Model API Answers#225 score#70 scoreDecagon leadsJul 27, 2026
AI Customer Agents Citation Share#128.57 score#70 scoreDecagon leadsJul 27, 2026
AI Customer Agents Engine Breadth#13 score#52 scoreDecagon leadsJul 27, 2026
AI Customer Agents Brands in Gemini Model API Answers#125 score#325 scoreDecagon leadsJul 27, 2026
AI Customer Agents Brands in OpenAI Model API Answers#125 score#60 scoreDecagon leadsJul 27, 2026
AI Customer Agents Brand Visibility#122.92 score#68.33 scoreDecagon leadsJul 27, 2026
Latest verified by metric

Fact + evidence matrix

14 source-linked metrics

Latest published evidence for Decagon and Sierra
MetricDecagonSierraEvidence date
public_prompt_benchmarkAnthropic citation share28.57 percent100% · Rank.ai AI Customer Agents Prompt Benchmark0 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkAnthropic mention coverage31.25 percent100% · Rank.ai AI Customer Agents Prompt Benchmark6.25 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkAnthropic recommendation-prompt presence25 percent100% · Rank.ai AI Customer Agents Prompt Benchmark0 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkCitation share28.57 percent100% · Rank.ai AI Customer Agents Prompt Benchmark0 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkEngine breadth3 engines100% · Rank.ai AI Customer Agents Prompt Benchmark2 engines100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkGemini citation share14.29 percent100% · Rank.ai AI Customer Agents Prompt Benchmark0 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkGemini mention coverage12.5 percent100% · Rank.ai AI Customer Agents Prompt Benchmark18.75 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkGemini recommendation-prompt presence25 percent100% · Rank.ai AI Customer Agents Prompt Benchmark25 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkMention coverage22.92 percent100% · Rank.ai AI Customer Agents Prompt Benchmark8.33 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkOpenAI citation share42.86 percent100% · Rank.ai AI Customer Agents Prompt Benchmark0 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkOpenAI mention coverage25 percent100% · Rank.ai AI Customer Agents Prompt Benchmark0 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkOpenAI recommendation-prompt presence25 percent100% · Rank.ai AI Customer Agents Prompt Benchmark0 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkRecommendation-prompt presence25 percent100% · Rank.ai AI Customer Agents Prompt Benchmark8.33 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkReviewed-brand presence share22 percent100% · Rank.ai AI Customer Agents Prompt Benchmark8 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026