PUBLISHED HEAD-TO-HEAD / VERIFIED DATA

Decagon VS Intercom Fin

A current comparison across 7 published leaderboards and 14 source-linked metrics.

SHARED + UNIQUE LEADERBOARDS

RANK HEAD-TO-HEAD

7 published boards across the pair

Published Rank.ai leaderboard positions for Decagon and Intercom Fin
LeaderboardDecagonIntercom FinSame-board readAs of
AI Customer Agent Platform Rank#125 score#316.67 scoreDecagon leadsJul 27, 2026
AI Customer Agents Brands in Anthropic Model API Answers#225 score#137.5 scoreIntercom Fin leadsJul 27, 2026
AI Customer Agents Citation Share#128.57 score#54.76 scoreDecagon leadsJul 27, 2026
AI Customer Agents Engine Breadth#13 score#42 scoreDecagon leadsJul 27, 2026
AI Customer Agents Brands in Gemini Model API Answers#125 score#60 scoreDecagon leadsJul 27, 2026
AI Customer Agents Brands in OpenAI Model API Answers#125 score#312.5 scoreDecagon leadsJul 27, 2026
AI Customer Agents Brand Visibility#122.92 score#316.67 scoreDecagon leadsJul 27, 2026
LATEST VERIFIED BY METRIC

FACT + EVIDENCE MATRIX

14 source-linked metrics

Latest published evidence for Decagon and Intercom Fin
MetricDecagonIntercom FinEvidence date
public_prompt_benchmarkAnthropic citation share28.57 percent100% · Rank.ai AI Customer Agents Prompt Benchmark0 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkAnthropic mention coverage31.25 percent100% · Rank.ai AI Customer Agents Prompt Benchmark43.75 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkAnthropic recommendation-prompt presence25 percent100% · Rank.ai AI Customer Agents Prompt Benchmark37.5 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkCitation share28.57 percent100% · Rank.ai AI Customer Agents Prompt Benchmark4.76 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkEngine breadth3 engines100% · Rank.ai AI Customer Agents Prompt Benchmark2 engines100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkGemini citation share14.29 percent100% · Rank.ai AI Customer Agents Prompt Benchmark0 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkGemini mention coverage12.5 percent100% · Rank.ai AI Customer Agents Prompt Benchmark0 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkGemini recommendation-prompt presence25 percent100% · Rank.ai AI Customer Agents Prompt Benchmark0 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkMention coverage22.92 percent100% · Rank.ai AI Customer Agents Prompt Benchmark16.67 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkOpenAI citation share42.86 percent100% · Rank.ai AI Customer Agents Prompt Benchmark14.29 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkOpenAI mention coverage25 percent100% · Rank.ai AI Customer Agents Prompt Benchmark6.25 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkOpenAI recommendation-prompt presence25 percent100% · Rank.ai AI Customer Agents Prompt Benchmark12.5 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkRecommendation-prompt presence25 percent100% · Rank.ai AI Customer Agents Prompt Benchmark16.67 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkReviewed-brand presence share22 percent100% · Rank.ai AI Customer Agents Prompt Benchmark16 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026