PUBLISHED HEAD-TO-HEAD / VERIFIED DATA

Cognigy VS Decagon

A current comparison across 7 published leaderboards and 14 source-linked metrics.

SHARED + UNIQUE LEADERBOARDS

RANK HEAD-TO-HEAD

7 published boards across the pair

Published Rank.ai leaderboard positions for Cognigy and Decagon
LeaderboardCognigyDecagonSame-board readAs of
AI Customer Agent Platform Rank#416.67 score#125 scoreDecagon leadsJul 27, 2026
AI Customer Agents Brands in Anthropic Model API Answers#512.5 score#225 scoreDecagon leadsJul 27, 2026
AI Customer Agents Citation Share#64.76 score#128.57 scoreDecagon leadsJul 27, 2026
AI Customer Agents Engine Breadth#33 score#13 scoreDecagon leadsJul 27, 2026
AI Customer Agents Brands in Gemini Model API Answers#412.5 score#125 scoreDecagon leadsJul 27, 2026
AI Customer Agents Brands in OpenAI Model API Answers#225 score#125 scoreDecagon leadsJul 27, 2026
AI Customer Agents Brand Visibility#414.58 score#122.92 scoreDecagon leadsJul 27, 2026
LATEST VERIFIED BY METRIC

FACT + EVIDENCE MATRIX

14 source-linked metrics

Latest published evidence for Cognigy and Decagon
MetricCognigyDecagonEvidence date
public_prompt_benchmarkAnthropic citation share0 percent100% · Rank.ai AI Customer Agents Prompt Benchmark28.57 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkAnthropic mention coverage12.5 percent100% · Rank.ai AI Customer Agents Prompt Benchmark31.25 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkAnthropic recommendation-prompt presence12.5 percent100% · Rank.ai AI Customer Agents Prompt Benchmark25 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkCitation share4.76 percent100% · Rank.ai AI Customer Agents Prompt Benchmark28.57 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkEngine breadth3 engines100% · Rank.ai AI Customer Agents Prompt Benchmark3 engines100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkGemini citation share14.29 percent100% · Rank.ai AI Customer Agents Prompt Benchmark14.29 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkGemini mention coverage12.5 percent100% · Rank.ai AI Customer Agents Prompt Benchmark12.5 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkGemini recommendation-prompt presence12.5 percent100% · Rank.ai AI Customer Agents Prompt Benchmark25 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkMention coverage14.58 percent100% · Rank.ai AI Customer Agents Prompt Benchmark22.92 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkOpenAI citation share0 percent100% · Rank.ai AI Customer Agents Prompt Benchmark42.86 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkOpenAI mention coverage18.75 percent100% · Rank.ai AI Customer Agents Prompt Benchmark25 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkOpenAI recommendation-prompt presence25 percent100% · Rank.ai AI Customer Agents Prompt Benchmark25 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkRecommendation-prompt presence16.67 percent100% · Rank.ai AI Customer Agents Prompt Benchmark25 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026
public_prompt_benchmarkReviewed-brand presence share14 percent100% · Rank.ai AI Customer Agents Prompt Benchmark22 percent100% · Rank.ai AI Customer Agents Prompt BenchmarkJul 27, 2026