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Loading the latest published snapshot and its supporting evidence.
LIVE RANKINGS & DATA
Loading the latest published snapshot and its supporting evidence.
freshworks.com as a URL-derived citation source in Rank.ai's public AI answer benchmark.
A current roll-up of published ranks, normalized facts, primary evidence, and entity relationships. No missing value is inferred.
| Metric | Value | As of | Evidence | Confidence |
|---|---|---|---|---|
| public_prompt_sourcesBest citation position | 4 positionmeasured | Jul 27, 2026 | Rank.ai Customer Support Prompt Benchmark ↗Grade A | 100% |
| public_prompt_sourcesCited answers | 3 answersmeasured | Jul 27, 2026 | Rank.ai Customer Support Prompt Benchmark ↗Grade A | 100% |
| public_prompt_sourcesCited-answer coverage | 6.25 percentderived | Jul 27, 2026 | Rank.ai Customer Support Prompt Benchmark ↗Grade A | 100% |
| public_prompt_sourcesDistinct citation URLs | 3 URLsmeasured | Jul 27, 2026 | Rank.ai Customer Support Prompt Benchmark ↗Grade A | 100% |
| public_prompt_sourcesEngine breadth | 3 enginesmeasured | Jul 27, 2026 | Rank.ai Customer Support Prompt Benchmark ↗Grade A | 100% |
| public_prompt_sourcesMean citation position | 5 positionderived | Jul 27, 2026 | Rank.ai Customer Support Prompt Benchmark ↗Grade A | 100% |
| public_prompt_sourcesMedian citation position | 5 positionderived | Jul 27, 2026 | Rank.ai Customer Support Prompt Benchmark ↗Grade A | 100% |
Every currently published position, joined to its snapshot, confidence, and methodology version.
| Rank | Leaderboard | Score | Movement | Confidence | As of | Method | Open explanation |
|---|---|---|---|---|---|---|---|
| #15 | Most-cited domains in Customer Support answerscustomer-support-platforms-most-cited-domains | 6.25 | — | 100% | Jul 27, 2026 | v2-parent-bf630b8e30a1bc82 | Explain → |
Ranks URL-derived citation hostnames in the complete public prompt benchmark without additional provider calls.
Some explanation inputs are unavailable Missing: publicFrozenEvidence, comparablePriorRanking.
| Component | Value | Weight | Contribution | Evidence | Status |
|---|---|---|---|---|---|
| aggregateArtifactHash | b9b766e2ac728652bf771c39e789ee6da3baeb63f412221fe4d2fafe2fbe2d6c | Unavailable | — | 0 | unavailableno_public_frozen_evidence |
| answerDenominator | 48 | Unavailable | 48 | 0 | unavailableno_public_frozen_evidence |
| engineDenominator | 3 | Unavailable | 3 | 0 | unavailable |
7 published observations for freshworks.com. Open a row for the source, evidence location, extraction method, and quality state.
| Metric | Value | Kind | As of | Confidence | Evidence |
|---|---|---|---|---|---|
| Distinct citation URLspublic-prompt-source-distinct-url-count | 3URLs | measured | Jul 27, 2026 | 100% | View source
|
| hostname | freshworks.com | Unavailable | — | 0 | unavailableno_public_frozen_evidence |
|---|
| positionDenominator | 3 | Unavailable | 3 | 0 | unavailableno_public_frozen_evidence |
|---|
| positionNumerator | 15 | Unavailable | 15 | 0 | unavailableno_public_frozen_evidence |
|---|
| public prompt source answer coverage | 6.25 | 100% | 6.25 | 1 | available |
|---|
| public prompt source best position | 4 | 0% | 0 | 1 | available |
|---|
| public prompt source cited answer count | 3 | 0% | 0 | 1 | available |
|---|
| public prompt source distinct url count | 3 | 0% | 0 | 1 | available |
|---|
| public prompt source engine breadth | 3 | 0% | 0 | 1 | available |
|---|
| public prompt source mean position | 5 | 0% | 0 | 1 | available |
|---|
| public prompt source median position | 5 | 0% | 0 | 1 | available |
|---|
| sourceVisibilityOnly | 1 | Unavailable | — | 0 | unavailableno_public_frozen_evidence |
|---|
no_prior_published_snapshot
No comparable component drivers were published.
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Best citation positionpublic-prompt-source-best-position | 4position | measured | Jul 27, 2026 | 100% | View source
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| Mean citation positionpublic-prompt-source-mean-position | 5position | derived | Jul 27, 2026 | 100% | View source
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| Engine breadthpublic-prompt-source-engine-breadth | 3engines | measured | Jul 27, 2026 | 100% | View source
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| Cited answerspublic-prompt-source-cited-answer-count | 3answers | measured | Jul 27, 2026 | 100% | View source
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| Cited-answer coveragepublic-prompt-source-answer-coverage | 6.25percent | derived | Jul 27, 2026 | 100% | View source
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| Median citation positionpublic-prompt-source-median-position | 5position | derived | Jul 27, 2026 | 100% | View source
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